Reviews for Engraved Giftsly show a clear split: several customers describe fast delivery, accurate engraving, and good product quality, while multiple recent reviews report orders not arriving and poor or templated email responses. If you consider purchasing, verify current shipping timelines and any guarantees before ordering. Contact customer service and keep records of correspondence; several negative reviews cite lack of effective follow-up. For personalized engraved items, compare delivery estimates and return or refund policies to reduce purchase risk.
Examples from available reviews (Dec 2021 – Feb 2026).
They delivered well-crafted engraved jewelry on time with good customer service.
“My order came on time and I was more than pleased with their customer service and follow up.”
Order arrived earlier than expected and product was very good.
“My order arrived earlier than expected.”
After two months the item hadn't arrived and emails got inadequate responses.
“still haven't received my item.”
Customers do not receive items and company fails to respond.
“THEY WILL NOT ANSWER CALLS OR RESPOND TO EMAILS!”
Delivery and fulfillment are inconsistent: several buyers report very fast shipping and timely orders, while others report long delays or non-delivery.
Price and perceived value are rarely mentioned; one review praises low prices, while others imply poor value when orders go missing.
Few reviews discuss site or ordering experience; one notes a helpful engravings section for choosing messages and options.
Several customers report good product quality, attractive engraving, and well-made items; no explicit product-quality complaints appear.
Communication shows a split: some buyers praise customer service, while multiple complaints cite unresponsive or boilerplate email replies.
Overall impressions are mixed: multiple five-star experiences coexist with several one-star reports of non-delivery and poor follow-up.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (9) · Collected.reviews (1) · bbb.org (1) · Quotes shortened · As of: February 2026
Cancellation request was ignored, refund denied after delayed responses.
“couldn't receive a refund.”
Jewelry tarnished and the lifetime warranty claim was denied.
“the warranty could not be honored because I previously filed a claim.”
Customers do not receive items and company fails to respond.
“THEY WILL NOT ANSWER CALLS OR RESPOND TO EMAILS!”
Fast delivery and a good product that the reviewer loved.
“Fast Delivery & good product, love this product.”
Reviewer asked when their January order will ship and arrive.
“How long until my order is shipped ?”
Necklace arrived early and was beautiful with good quality.
“my necklace was beautiful!!”
Order arrived earlier than expected and product was very good.
“My order arrived earlier than expected.”
Custom item shipped quickly and customer service was very good.
“very good customer service.”
After two months the item hadn't arrived and emails got inadequate responses.
“still haven't received my item.”
Waited almost two months with poor responses and excuses.
“not to be trusted.”
I contacted the Engraved Giftsly company who had the best prices and most beautiful jewelries from customized bracelets to custom made necklaces. I loved the fact that I chose what I loved in silver or gold and how detailed they were, with heart shaped pendants engraved with such precision. Their engravable items make great gifts, offering a range of occasions and they have a comprehensive engravings section to ensure that you can find the right message for your engraved gifts. My order came on time and I was more than pleased with their customer service and follow up. I recommend the company to potential buyers!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Engraved Giftsly is an online retailer focused on personalized engraved gifts and jewelry, including customizable text and pendant options. Consumers researching the company commonly check product customization, materials, order processing times, shipping policies, and customer-service responsiveness before buying.