Reviews point to two clear threads. Some customers praise fast delivery and easy gel-polish application. Others say the company goes quiet after taking payment and takes too long to refund. The contrast is stark: strong product feedback, weak after-sales support.
Examples from available reviews (Sep 2019 – Mar 2026).
Reviewer says company took their money and provided no response.
“Scam. Stay away. No response. Just taking your money.”
High-quality gel polish arrived quickly and was easy to apply.
“The polish is of high quality”
Reviewer reports poor communication and delayed refund over two months.
“Poor company with poor communication, can give you a loan in 30 seconds but cant refund you for within 2 months...”
Service complaints come up repeatedly. Reviewers describe payments taken with no follow-up, and one reviewer directly calls the company a scam. These service issues drive most of the negative feedback.
Few reviews talk about value. One links value to product quality and how easy it is to use, while others focus on lost money and refunds that never get resolved rather than price or how long the product lasts.
Where reviews are positive, they mention quick delivery and simple application. However, payment problems and refund disputes in other reviews drag down the overall experience.
One review calls the gel polish high quality and easy to apply. This kind of product praise shows up far less often than complaints about service and communication.
Communication issues stand out as the main negative theme. Reviews describe unanswered messages and refunds delayed for months, pointing to breakdowns in support and dispute handling.
Overall feedback splits sharply between happy product experiences and serious post-sale problems. High ratings focus on how the product performs, while low ratings point to service and communication failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Reviewer says company took their money and provided no response.
“Scam. Stay away. No response. Just taking your money.”
Enova went far and beyond my expectations! I was actually very hesitant to order gel nail polish from them at first, but after reading many reviews I decided to try it out. Best decision ever! From start to finish, the process was easy and the product arrived very quickly. Now on to the product itself… The polish is of high quality and makes my nails look much healthier than regular nail polish has in a long time. The colors are true to what you see online and the variety of colors is also much bigger than I expected! I also loved the fact that it was very easy to apply and the results are fantastic! I would highly recommend Enova to anyone looking for quality nails products.
Reviewer reports poor communication and delayed refund over two months.
“Poor company with poor communication, can give you a loan in 30 seconds but cant refund you for within 2 months...”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Enova Cosmetics is an e-commerce brand selling nail care products such as gel polishes, base coats, top coats, and nail accessories. Its online catalog typically includes product descriptions, application instructions, and ingredient lists for each item. Customers place orders on the website, and shipments go out through common carriers, with tracking provided on most orders. The site accepts major payment methods and offers support through email and a contact form for returns and questions.