Reviews Analyzed
2
We Collect & Analyze Reviews
Enro
Experiences & Reviews
Enro is a consumer brand associated with face masks and personal protective products sold via online channels. People researching Enro typically seek details on mask filtration, sizing, comfort, shipping performance, and customer support policies to evaluate purchase suitability.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
21d
Overall Rating
2.9
Our Analysis
🎯
Service quality
Shipping is praised in one review for arriving early and without complications; another review reports a wrong shipment and an unresolved order issue.
Share of mentions
Mixed
25%
💰
Value for money
None of the provided reviews comment on pricing, discounts, or perceived value, so cost and value-for-money remain unaddressed here.
Share of mentions
Mixed
0%
⚡
User experience
One reviewer reports breathable, lightweight masks with comfortable nose-to-chin coverage and multiple sizes; user experience is otherwise sparsely reported.
Share of mentions
Mixed
13%
🔧
Product quality
Both reviewers praise the masks: reusable, breathable material and an advanced PM0.1 filter are highlighted as positive product attributes.
Share of mentions
Strong
25%
📞
Communication
A reviewer criticizes limited contact options (no phone) and slow or absent resolution; communication channels and responsiveness are a concern.
Share of mentions
Mixed
12%
⭐
Overall experience
Overall impressions diverge: one reviewer strongly recommends the masks for comfort and filtration, another is put off by poor service resolution.
Share of mentions
Mixed
25%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (May 2022 – October 2025).
"I recently purchased face masks from Enro and my customer experience was quite positive. Not only are the masks reusable, but they are also breathable with an advanced PM0.1 filter that adds extra protection. The lightweight material allowed me to breathe easily throughout the day while wearing it. Enro's face masks come in various sizes for both adults and children, making them a great fit for everyone. I was impressed with how efficient their shipping process is; my order arrived earlier than expected and without any complications. What stood out most to me about Enro's products is the level of comfort they provide compared to other face masks I have tried thus far. Their design ensures complete nose-to-chin coverage without being too tight or irritating on the skin. Overall, I highly recommend purchasing a mask from Enro if you're looking for one that provides excellent filtration, comfortability and versatility.| | | A Comfortable & Reliable Mask Option"
Swaniawski
Collected.reviews
May 10, 2022
Featured for: Fast shipping mentioned
Great product BUT terrible service
"Great product BUT service is apparently not their strength. They shipped the wrong item to me, and I reached out to get them to send the correct item...."
HappyCamper
Trustpilot
Oct 01, 2025
Featured for: Details on communication failures
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
H
HappyCamper
trustpilot.com
Oct 01, 2025
Great product BUT terrible service
Great product BUT service is apparently not their strength. They shipped the wrong item to me, and I reached out to get them to send the correct item....
S
Swaniawski
Collected.reviews
May 10, 2022
I recently purchased face masks from Enro and my customer experience was quite positive. Not only are the masks reusable, but they are also breathable with an advanced PM0.1 filter that adds extra protection. The lightweight material allowed me to breathe easily throughout the day while wearing it.
Enro's face masks come in various sizes for both adults and children, making them a great fit for everyone. I was impressed with how efficient their shipping process is; my order arrived earlier than expected and without any complications.
What stood out most to me about Enro's products is the level of comfort they provide compared to other face masks I have tried thus far. Their design ensures complete nose-to-chin coverage without being too tight or irritating on the skin.
Overall, I highly recommend purchasing a mask from Enro if you're looking for one that provides excellent filtration, comfortability and versatility.| | |
A Comfortable & Reliable Mask Option
Conclusion
The two reviews show a split picture: product performance is described positively, with mentions of breathable, reusable masks and an advanced PM0.1 filter. Shipping and fulfillment are praised in one review but criticized in another, where the customer received the wrong item and experienced no satisfactory resolution. Communication methods and responsiveness are a recurring concern in the negative review (limited contact options, delayed action). Prospective buyers should weigh reported product comfort and filtration against potential service and communication risks and check seller support policies before purchasing.