The two reviews show a split picture: product performance is described positively, with mentions of breathable, reusable masks and an advanced PM0.1 filter. Shipping and fulfillment are praised in one review but criticized in another, where the customer received the wrong item and experienced no satisfactory resolution. Communication methods and responsiveness are a recurring concern in the negative review (limited contact options, delayed action). Prospective buyers should weigh reported product comfort and filtration against potential service and communication risks and check seller support policies before purchasing.
Examples from available reviews (May 2022 – Feb 2026).
Masks were comfortable, breathable, and provided good filtration and fit.
“Not only are the masks reusable, but they are also breathable”
They shipped the wrong item and provided no resolution or contact.
“They shipped the wrong item to me”
Shipping is praised in one review for arriving early and without complications; another review reports a wrong shipment and an unresolved order issue.
None of the provided reviews comment on pricing, discounts, or perceived value, so cost and value-for-money remain unaddressed here.
One reviewer reports breathable, lightweight masks with comfortable nose-to-chin coverage and multiple sizes; user experience is otherwise sparsely reported.
Both reviewers praise the masks: reusable, breathable material and an advanced PM0.1 filter are highlighted as positive product attributes.
A reviewer criticizes limited contact options (no phone) and slow or absent resolution; communication channels and responsiveness are a concern.
Overall impressions diverge: one reviewer strongly recommends the masks for comfort and filtration, another is put off by poor service resolution.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: February 2026
They shipped the wrong item and provided no resolution or contact.
“They shipped the wrong item to me”
I recently purchased face masks from Enro and my customer experience was quite positive. Not only are the masks reusable, but they are also breathable with an advanced PM0.1 filter that adds extra protection. The lightweight material allowed me to breathe easily throughout the day while wearing it.
Enro's face masks come in various sizes for both adults and children, making them a great fit for everyone. I was impressed with how efficient their shipping process is; my order arrived earlier than expected and without any complications.
What stood out most to me about Enro's products is the level of comfort they provide compared to other face masks I have tried thus far. Their design ensures complete nose-to-chin coverage without being too tight or irritating on the skin.
Overall, I highly recommend purchasing a mask from Enro if you're looking for one that provides excellent filtration, comfortability and versatility.| | |
A Comfortable & Reliable Mask Option
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Enro is a consumer brand associated with face masks and personal protective products sold via online channels. People researching Enro typically seek details on mask filtration, sizing, comfort, shipping performance, and customer support policies to evaluate purchase suitability.