Reviews Analyzed
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We Collect & Analyze Reviews
ePackage Supply
Experiences & Reviews
ePackage Supply is a packaging and disposable foodservice supplier that provides bulk ordering and business-focused solutions through online channels. People checking reviews typically look for information about product durability, pricing and value, minimum order quantities, customer support responsiveness, and suitability for commercial use such as hotels, restaurants, or catering operations.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
1401d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Reviewer describes responsive customer service and support staff who address concerns and help ensure orders are delivered correctly and as expected.
Share of mentions
Mixed
17%
💰
Value for money
Products are described as good quality and 'worthy of each penny'; reviewer reports containers reduce waste and are useful for business storage.
Share of mentions
Mixed
17%
⚡
User experience
Ordering experience is generally fine for repeat buyers but first-time buyers may face challenges due to minimum order quantities (most items 50+).
Share of mentions
Mixed
17%
🔧
Product quality
Reviewer reports good product quality for cups and food storage containers, noting lids fit and items are practical for fridge storage and packing.
Share of mentions
Mixed
17%
📞
Communication
Communication and support are described as helpful and instrumental; staff respond to concerns and support the purchasing process effectively.
Share of mentions
Mixed
16%
⭐
Overall experience
Overall experience is positive: reviewer repeatedly orders, consistently receives correct items, and recommends the supplier for business use.
Share of mentions
Mixed
16%
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Featured Customer Experiences
Representative examples from 1 verified reviews (October 2025).
Water and soft drink cups
"Been ordering water cups as well as soda and soft drink cups for use in my hotel business for the last 1 year. The products are of good quality and worthy of each penny that one spends in buying and shipping. I recently purchased food storage containers and their lids and they are very useful. I don't have to throw away any food. Besides, I can use them in my fridge. I choose the small sizes because they allow me to pack several of them. However, a first time buyer may have some challenges with the quantity. Most of the product orders are 50 and above . To me this can be limiting but thanks to the customer service and support staff that are always ready to address all the concerns of the clients. They have been instrumental in all my purchases . As a result, I have always received exactly what I ordered. I rarely recommend my suppliers but for this one it is a must ! "
Jenifer Aller
Collected.reviews
Dec 17, 2021
Featured for: Strong overall recommendation
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025
J
Jenifer Aller
Collected.reviews
Dec 17, 2021
Water and soft drink cups
Been ordering water cups as well as soda and soft drink cups for use in my hotel business for the last 1 year. The products are of good quality and worthy of each penny that one spends in buying and shipping. I recently purchased food storage containers and their lids and they are very useful. I don't have to throw away any food. Besides, I can use them in my fridge. I choose the small sizes because they allow me to pack several of them. However, a first time buyer may have some challenges with the quantity. Most of the product orders are 50 and above . To me this can be limiting but thanks to the customer service and support staff that are always ready to address all the concerns of the clients. They have been instrumental in all my purchases . As a result, I have always received exactly what I ordered. I rarely recommend my suppliers but for this one it is a must !
Conclusion
In this review, the customer reports consistently good product quality (cups, containers, lids) and perceives fair value for business use. The reviewer highlights responsive customer service that resolved concerns and ensured accurate orders. A clear drawback mentioned is the minimum order quantity—many items are sold in 50+ units, which may challenge first-time or small-volume buyers. Consumers should confirm pack sizes and minimums before ordering and contact support for assistance with order quantities and selection.