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We Collect & Analyze Reviews

Eraldo
Experiences & Reviews

Eraldo is an online fashion retailer that sells clothing, shoes and accessories. This summary aggregates customer reviews so shoppers can evaluate service, delivery, product condition and communication before purchasing.

Overview & Key Metrics

Reviews Analyzed 20
Positive Sentiment 100%
Latest Review 13d
Overall Rating
5.0

Our Analysis

๐ŸŽฏ

Service quality

Customers report prompt, helpful customer service for cancellations, promo-code issues and general support, with consistently positive interactions.

Share of mentions
11%
Strong
๐Ÿ’ฐ

Value for money

Multiple reviewers cite competitive pricing or the best available price on branded items, and transparent checkout information on duties.

Share of mentions
9%
Strong
โšก

User experience

Reviews emphasize fast international and domestic shipping and smooth ordering, with a few mentions of limited delivery options or sizing problems.

Share of mentions
28%
Strong
๐Ÿ”ง

Product quality

Buyers frequently note items arriving as described, well packaged and in excellent condition; occasional fit/size concerns reported.

Share of mentions
18%
Strong
๐Ÿ“ž

Communication

Customers describe clear, timely responses from support, including helpful photos and quick resolution of order questions.

Share of mentions
9%
Strong
โญ

Overall experience

Most reviewers express high satisfaction and willingness to reorder or recommend, highlighting speed, condition and service.

Share of mentions
26%
Strong

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Quotes shortened ยท As of: October 2025

C
Charles B
trustpilot.com Oct 01, 2025

100% Would recommend Eraldo

100% Would recommend Eraldo. I had problems with their promo code (it's my fault) and they were super helpful and kind enough to help me. Shipping was...

L
Lumen Lux
trustpilot.com Oct 01, 2025

I bought something by mistake at Eraldoโ€ฆ

I bought something by mistake at Eraldo online. I immediately reach out to the customer service to cancel the order. The customer service team at Eral...

O
Ony
trustpilot.com Oct 01, 2025

Fab all round

Fab all round Lovely item, cheapest online and speedy delivery. M...

M
Mario
trustpilot.com Oct 01, 2025

Love the experience and super fastโ€ฆ

Love the experience and super fast shipping. The s...

R
Robin B
trustpilot.com Oct 01, 2025

Great prices fast shipping!

...

A
ALAN
trustpilot.com Oct 01, 2025

fast shipping

...

N
Nancy
trustpilot.com Oct 01, 2025

Product as advertised delivered quickly

Product as advertis...

G
Gizelle Greiner
trustpilot.com Oct 01, 2025

Surprised how seamless my order wasโ€ฆ

Surprised how seamless my order was co...

G
Grintas
trustpilot.com Oct 01, 2025

Outstanding!!!

I stumbled on Eraldo via a Google search and Iโ€™m ecstatic I did!! Not only did I get the best price on my Dries Van Noten sweater but it was shipped t...

d
drecunvhotmail.com
trustpilot.com Oct 01, 2025

great store

...

G
Grace
trustpilot.com Oct 01, 2025

Easy to order and very fast delivery

Easy to order and...

E
Eila Artjusina
trustpilot.com Oct 01, 2025

Great service

...

M
Midori
trustpilot.com Oct 01, 2025

I contacted customer service with aโ€ฆ

I contacted customer service with a question and received a very helpful response with photos, which was greatly appreciated. The product...

M
Melissa Simon
trustpilot.com Oct 01, 2025

beautiful product and excellentโ€ฆ

beautiful product and ex...

N
Nguyen Quynh Nhu
trustpilot.com Oct 01, 2025

- First purchase with Eraldo and LOVE IT

- First purchase with Eraldo via Farfetch and I already love it. - Legit products and I can tell they pay full attention and thorough care to each del...

n
nicole
trustpilot.com Oct 01, 2025

Absolutely wonderful service

Absolutely wonderful se...

a
ashanti
trustpilot.com Oct 01, 2025

Black Prada suede slides

Exactly what I ordered. Great quality. I love my P...

E
Ewelina
trustpilot.com Oct 01, 2025

Everything was fine exept the size of โ€ฆ

Everything was fine exep...

S
Sheryl Solomon
trustpilot.com Oct 01, 2025

Fantastic experience!

Great communication, incredibly fast...

c
customer
trustpilot.com Oct 01, 2025

The shipping is wonderful it fasterโ€ฆ

The shipping is wonderful it fa...

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Conclusion

Reviewers most often highlight fast shipping and careful packaging, including rapid international deliveries. Customer support is cited for quick, helpful responses on cancellations and order questions. Several shoppers mention competitive pricing and transparent checkout details. A small number note issues with delivery options or garment sizing, so check size and delivery settings before ordering.