Reviews Analyzed
20
We Collect & Analyze Reviews
Eraldo
Experiences & Reviews
Eraldo is an online fashion retailer that sells clothing, shoes and accessories. This summary aggregates customer reviews so shoppers can evaluate service, delivery, product condition and communication before purchasing.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
13d
Overall Rating
5.0
Our Analysis
🎯
Service quality
Customers report prompt, helpful customer service for cancellations, promo-code issues and general support, with consistently positive interactions.
Share of mentions
Strong
11%
💰
Value for money
Multiple reviewers cite competitive pricing or the best available price on branded items, and transparent checkout information on duties.
Share of mentions
Strong
9%
⚡
User experience
Reviews emphasize fast international and domestic shipping and smooth ordering, with a few mentions of limited delivery options or sizing problems.
Share of mentions
Strong
28%
🔧
Product quality
Buyers frequently note items arriving as described, well packaged and in excellent condition; occasional fit/size concerns reported.
Share of mentions
Strong
18%
📞
Communication
Customers describe clear, timely responses from support, including helpful photos and quick resolution of order questions.
Share of mentions
Strong
9%
⭐
Overall experience
Most reviewers express high satisfaction and willingness to reorder or recommend, highlighting speed, condition and service.
Share of mentions
Strong
26%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
Outstanding!!!
"I stumbled on Eraldo via a Google search and I’m ecstatic I did!! Not only did I get the best price on my Dries Van Noten sweater but it was shipped t..."
Grintas
Trustpilot
Oct 01, 2025
Featured for: strong praise: price and shipping
I bought something by mistake at Eraldo…
"I bought something by mistake at Eraldo online. I immediately reach out to the customer service to cancel the order. The customer service team at Eral..."
Lumen Lux
Trustpilot
Oct 01, 2025
Featured for: fast cancellation assistance
Fab all round
"Fab all round Lovely item, cheapest online and speedy delivery. M..."
Ony
Trustpilot
Oct 01, 2025
Featured for: notes price, delivery, UX issue
I contacted customer service with a…
"I contacted customer service with a question and received a very helpful response with photos, which was greatly appreciated. The product..."
Midori
Trustpilot
Oct 01, 2025
Featured for: example of helpful communication
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
C
Charles B
trustpilot.com
Oct 01, 2025
100% Would recommend Eraldo
100% Would recommend Eraldo. I had problems with their promo code (it's my fault) and they were super helpful and kind enough to help me. Shipping was...
L
Lumen Lux
trustpilot.com
Oct 01, 2025
I bought something by mistake at Eraldo…
I bought something by mistake at Eraldo online. I immediately reach out to the customer service to cancel the order. The customer service team at Eral...
O
Ony
trustpilot.com
Oct 01, 2025
Fab all round
Fab all round Lovely item, cheapest online and speedy delivery. M...
M
Mario
trustpilot.com
Oct 01, 2025
Love the experience and super fast…
Love the experience and super fast shipping. The s...
R
Robin B
trustpilot.com
Oct 01, 2025
Great prices fast shipping!
...
A
ALAN
trustpilot.com
Oct 01, 2025
fast shipping
...
N
Nancy
trustpilot.com
Oct 01, 2025
Product as advertised delivered quickly
Product as advertis...
G
Gizelle Greiner
trustpilot.com
Oct 01, 2025
Surprised how seamless my order was…
Surprised how seamless my order was co...
G
Grintas
trustpilot.com
Oct 01, 2025
Outstanding!!!
I stumbled on Eraldo via a Google search and I’m ecstatic I did!! Not only did I get the best price on my Dries Van Noten sweater but it was shipped t...
d
drecunvhotmail.com
trustpilot.com
Oct 01, 2025
great store
...
G
Grace
trustpilot.com
Oct 01, 2025
Easy to order and very fast delivery
Easy to order and...
E
Eila Artjusina
trustpilot.com
Oct 01, 2025
Great service
...
M
Midori
trustpilot.com
Oct 01, 2025
I contacted customer service with a…
I contacted customer service with a question and received a very helpful response with photos, which was greatly appreciated. The product...
M
Melissa Simon
trustpilot.com
Oct 01, 2025
beautiful product and excellent…
beautiful product and ex...
N
Nguyen Quynh Nhu
trustpilot.com
Oct 01, 2025
- First purchase with Eraldo and LOVE IT
- First purchase with Eraldo via Farfetch and I already love it. - Legit products and I can tell they pay full attention and thorough care to each del...
n
nicole
trustpilot.com
Oct 01, 2025
Absolutely wonderful service
Absolutely wonderful se...
a
ashanti
trustpilot.com
Oct 01, 2025
Black Prada suede slides
Exactly what I ordered. Great quality. I love my P...
E
Ewelina
trustpilot.com
Oct 01, 2025
Everything was fine exept the size of …
Everything was fine exep...
S
Sheryl Solomon
trustpilot.com
Oct 01, 2025
Fantastic experience!
Great communication, incredibly fast...
c
customer
trustpilot.com
Oct 01, 2025
The shipping is wonderful it faster…
The shipping is wonderful it fa...
Conclusion
Reviewers most often highlight fast shipping and careful packaging, including rapid international deliveries. Customer support is cited for quick, helpful responses on cancellations and order questions. Several shoppers mention competitive pricing and transparent checkout details. A small number note issues with delivery options or garment sizing, so check size and delivery settings before ordering.