Many reviewers mention quick fulfillment, two-day shipping, and helpful support staff. A recurring set of complaints centers on refunds that never processed, unwanted subscription charges, and tracking that stops updating. Several customers say the products did not deliver the effects they expected and allege labeling errors, including one THC finding in a product labeled THC-free. Ratings swing between enthusiastic praise and serious complaints.
Examples from available reviews (Jan 2025 – Mar 2026).
Using them for years; appreciates two-day shipping and product variety.
“What I love most is the 2 day turn around to ship.”
Despite requests to stop, charges continued and shipments kept arriving.
“they keep charging me and sending me the packets too even though I don’t want them.”
THC-free labeled gummies allegedly contained THC, causing a failed drug test.
“Don’t order the THC FREE cbd gummies because they do indeed contain thc!”
Sample pack helped identify favorites; each product was potent and long-lasting.
“Each one was definitely potent.”
Many customers applaud speedy processing and on-time delivery. Others describe orders that never arrived and delays stretching for weeks. Fixes also vary: some say issues were handled quickly, while others report missing shipments that were never resolved.
Plenty of reviewers call the pricing good, mention deals arriving early, and say the products feel like a strong value. A smaller group questions the value because they felt little or no effect after using them. Price complaints show up less often than praise for promotions and deals.
Reviewers note a wide selection and simple site tools, including subscription controls. Several say they plan to buy again because of the range and fast fulfillment. One review raises a safety concern about underage ordering, and it appears to be an isolated issue.
Many reviewers say the products did not produce the effects they expected, even at large doses, and describe them as ineffective. Multiple complaints allege incorrect labeling, including at least one claim of THC in a product marked THC-free. Other customers describe the formulas as potent and long-lasting and credit them with effective pain relief.
Billing and subscription messaging draws multiple complaints about unexpected enrollment and charges continuing after cancellation requests. Several customers say refunds were never processed and that emails or tracking questions got little or no response. A smaller number report responsive, helpful service that solved the problem.
Reviews split sharply between high ratings and strong complaints about billing, refunds, and how well the products work. Positive comments point to fast shipping and supportive staff. Negative ones focus on repeated charges, refunds that never happen, and concerns about labeling or effectiveness.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (34) · Quotes shortened · As of: March 2026
Ordering was easy and shipping arrived relatively quickly.
“Easy to order and pretty fast shipping.”
Return delivered but refund not processed, requiring a bank dispute.
“I am still waiting for my refund to be processed”
Products fantastic and customer service promptly resolved the issue.
“Customer service is superb!”
Sample pack helped identify favorites; each product was potent and long-lasting.
“Each one was definitely potent.”
Product restocked; product quality was good and service prompt.
“good product and prompt service.”
Delivery was fast and prices and products were good.
“Fast delivery. Good prices and products”
Order tracking stalled and customer service did not follow up.
“label created on 9/25 and then nothing.”
Order placed over ten days ago has not been received.
“I haven't received my order yet, which was placed over 10 days ago!”
No shipping notification, no email response, and no order received.
“NEVER ADVISED AS SHIPPED, NEVER REPLIED TO MY EMAIL, NEVER RECEIVED ORDER”
Products were expensive and produced no psychotropic effects.
“No psychotropic effects whatsoever, no matter how many you take!”
Subscription cancellation was not honored and another charge occurred.
“I cancelled my subscription, they had said no problem but took out more money the next month”
After 15 gummies reviewer felt only heavy-headed, no expected effects.
“Took 15 gummies and didn’t even feel disoriented just heavy headed.”
Company enrolled reviewer in a subscription without clear notice.
“The company puts you on a subscription without saying.”
Ate 15 gummies and did not feel any effects.
“Didnt feel anything ate 15”
Product claimed to be amanita muscaria gummies but was not.
“These are not amanita muscaria gummies. False advertising”
Order has not been received yet.
“Didn’t receive yet”
Despite requests to stop, charges continued and shipments kept arriving.
“they keep charging me and sending me the packets too even though I don’t want them.”
Product did not produce promised effects and reviewer calls it a scam.
“Did not have any of the affects I was promised, huge scam.”
Company continued sending product after multiple stop requests and used misleading marketing.
“This company kept sending me the product even though I asked them to stop multiple times.”
Underage individual ordered without ID verification, raising safety concerns.
“my son is 16 and he ordered without any issues from this company.”
Reviewer praises service, products for pain management, and quick delivery.
“ErthWellness has amazing service and products.”
Great selection, fast delivery, and excellent service; will return.
“The selection was great.”
Using them for years; appreciates two-day shipping and product variety.
“What I love most is the 2 day turn around to ship.”
Products enjoyed and subscriptions can be easily managed.
“You can easily, skip, change, add to your subscriptions.”
Order was incorrect but resolution process was pleasant and encouraging.
“the process of resolution was such a pleasure”
THC-free labeled gummies allegedly contained THC, causing a failed drug test.
“Don’t order the THC FREE cbd gummies because they do indeed contain thc!”
Processing and shipping were extremely fast.
“Extremely fast processing and shipping.”
Delivered in a timely manner but preferred flavor was out of stock.
“They're good about delivered in a timely manner”
Reviewer states the service was amazing.
“Amazing service”
Shipping is excellent and customer service is highly positive.
“Best shipping and excellent customer service”
Order placed in mid-December still has not been received.
“I placed an order mid December and still have not received my order”
Orders delivered promptly; staff helpful; products affordable and high quality.
“My orders are always delivered promptly and packaged nicely.”
Good merchandise deal arrived early and products were enjoyed.
“Great deal on merchand and it got here fast.”
Found exact item, appreciated pricing, and will return to shop.
“I will definitely be returning to this shop.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Erth Hemp runs an online store selling hemp-derived wellness products. The lineup includes gummies, tinctures, and topical CBD formulas. Each product page lists ingredients and suggested dosages for that SKU. The company ships within the U.S. and offers online support for order and product questions.