Many reviewers like the look, finish, and true-to-original styling of Eternity Modern pieces. Several customers describe quick, careful deliveries and good interactions with specific delivery teams. Many reviews also claim long production and shipping delays, paid expedited shipping that wasn’t honored, and expensive return or carrier fees. Repeated stories point to little or no follow-up, leaving orders stuck without resolution.
Examples from available reviews (Jun 2020 – Feb 2026).
Coffee table is gorgeous, delivery was easy, and quality is excellent.
“This coffee table is absolutely gorgeous and blends in perfectly With my decor.”
Great service and delivery; very pleased and will buy again.
“Great service and delivery!”
Paid for expedited delivery but still have not received the order.
“I still have not received.”
Expensive replica chair collapsed after three years, indicating poor workmanship.
“the chair completely collapsed while my husband was sitting on it.”
Delivery feedback swings from quick, careful drop-offs and responsive installers to long delays and expedited shipping that didn’t happen as promised. Several reviews mention added carrier storage charges, items arriving damaged, and crews unable to install heavy pieces.
Some buyers say they’re getting a designer look for less and point to comfort and finish. Others say the value drops because of steep shipping or return fees and early structural failures. Value comes up less often than delivery and quality.
Some customers say ordering was smooth with helpful sales reps, while others describe orders sitting in warehouses and never shipping. Reviews mention repeated photo requests, confusing order handling, and staff replies that feel rude or vague. Positive agent experiences show up in fewer reviews, and a few name the people involved.
Many reviewers praise the finish, leather quality, and close recreations of classic designs. Another clear group reports defects, missing finishes, color differences, stripped screws, and pieces that collapsed after months or years. Comments also include damage on arrival and uneven build reliability.
Communication problems show up again and again. Customers describe no replies, mixed updates, and being passed around while chasing missing, delayed, or damaged orders. A smaller number of reviews point to clear, fast communication from specific sales reps.
Reviews split between strong product praise and breakdowns in getting orders completed. The best experiences focus on finish quality and occasional smooth delivery. The worst focus on logistics problems, weak communication, and unresolved return or warranty costs that keep orders in dispute.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · resellerratings.com (15) · Trustpilot (6) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Beautifully made chair and a perfect recreation of the design.
“Beautifully made chair.”
Two stools arrived with missing finish and repairs will cost much more.
“BOTH arrived with missing finish and unsanded areas.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Eternity Modern is an online retailer that sells modern and mid-century–inspired furniture and lighting. The range includes sofas, chairs, dining and coffee tables, plus designer-style lamps and accessories. Listings include photos, dimensions, and material details to help shoppers choose. Orders ship through third-party carriers, with delivery scheduled to customer addresses. Customer service manages order questions, returns, and warranty requests.