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Etoren
Reviews & Experiences

Buyers often mention fast international shipping and sharp prices. Many say the products match the listings and arrive in good condition. A small group report major fulfillment and packaging issues. Support usually replies quickly, though tracking is not always clear.

Overview & Key Metrics

Review count
41
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

๐ŸŽฏ

Service quality

Reviews often mention on-time international delivery and packaging that arrives intact. Several buyers describe quick fixes for address or shipping problems. A few say items shown as in stock were not shipped, including one order that arrived only after a complaint.

๐Ÿ’ฐ

Value for money

Customers regularly point to lower prices and good deals on phones and cameras. Multiple reviewers say they received extra accessories or factory-sealed items for the price. A limited number mention high local customs or import fees.

โšก

User experience

Many reviewers say ordering was simple and that deliveries showed up sooner than expected. Buyers often describe an easy checkout and dependable fulfillment. A minority ran into delays and had to follow up with support.

๐Ÿ”ง

Product quality

Many reviews say the items arrived authentic and as described. Some customers report missing accessories such as headphones, or getting the wrong regional charger. One review mentions original packaging that had been opened and an unexpected restocking fee.

๐Ÿ“ž

Communication

Many reviews describe support as quick and helpful, including clear replies in the customerโ€™s local language. A handful mention unclear tracking updates or slower status information. Overall, replies tend to come fast, while tracking details sometimes fall short.

โญ

Overall experience

Most feedback highlights fast shipping, accurate listings, and competitive prices. A smaller but notable set of low ratings focuses on fulfillment breakdowns and packaging or accessory issues. Overall, the reviews show many strong outcomes alongside a few serious complaints.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026

Fรฉlix value

Great deal on Sharp Aquos R10 and shipped quickly.

“Sharp Aquos R10 verry great deal & shipped fast”

Feb 15, 2026 ยท trustpilot.com
Oni experience

Product arrived earlier than expected without any issues.

“Product arrived earlier than expected and with no issues!”

Feb 15, 2026 ยท trustpilot.com
Andrew Kuijpers experience

Received exactly what was ordered and very happy.

“Got exactly what I wanted.”

Feb 12, 2026 ยท trustpilot.com
Peniel Dagmawi value

Great price and shipping; arrived in two weeks with no customs issues.

“Great price, Great shiping came 2 weeks after I orderd it.”

Feb 11, 2026 ยท trustpilot.com
Maksymilian Lutostaล„ski communication

Fast, helpful support provided everything needed; recommended.

“Really fast and helpful , I would totally recommend.”

Feb 11, 2026 ยท trustpilot.com
Paul Bennett service

Very good service, reasonable price, and reliable delivery.

“Very good service good price and delivery”

Feb 08, 2026 ยท trustpilot.com
Yiannis Armeftis experience

Reviewer reports that everything was great with their experience.

“Everything Great”

Feb 03, 2026 ยท trustpilot.com
Robert Fuller experience

Bought two unavailable phones cheaply; delivered well-packed within expected timeframe.

“The phones arrived well-packed and factory sealed.”

Feb 03, 2026 ยท trustpilot.com
Customer from Latvia quality

Phone arrived with opened packaging and seller imposed an unlawful 30% restocking fee.

“The phone arrived with opened original packaging:”

Jan 28, 2026 ยท trustpilot.com
Jan Schnupp experience

Everything went smooth and straightforward with the purchase.

“All smooth and straight-forward”

Jan 27, 2026 ยท trustpilot.com
Dawn Gribben experience

First imported phone purchase was straightforward and delivered within the window.

“everything was straightforward.”

Jan 23, 2026 ยท trustpilot.com
Shabir Ahmad experience

Ordering was easy and delivery was quick; customer pleased.

“very easy to order and quick delivery”

Jan 20, 2026 ยท trustpilot.com
Frank Peck experience

Despite initial hesitation, items arrived new with quick delivery.

“Camera and lens new and quick delivery!”

Jan 19, 2026 ยท trustpilot.com
Moses Yebei value

Fast shipping and extra accessories included with purchase.

“Fast shipping and extra accessories with purchase”

Jan 14, 2026 ยท trustpilot.com
Georgi Milanov experience

The entire process happened quickly and correctly.

“Everything happened very quickly and correctly.”

Jan 10, 2026 ยท trustpilot.com
Mohammed Al Suwaidi service

Xperia 10 VII arrived on time and well-packed.

“it arrived on time and well-packed”

Jan 10, 2026 ยท trustpilot.com
Buyer quality

No headphones were included in the box.

“i got no headphones in the box”

Dec 30, 2025 ยท trustpilot.com
Liviu communication

Support responded promptly and phone arrived in good condition despite slow updates.

“support responded promptly with the information they had available”

Dec 30, 2025 ยท trustpilot.com
Soy Chan service

Fast and punctual delivery after order confirmation; good experience.

“fast and punctual delivery as stated”

Dec 30, 2025 ยท trustpilot.com
MIHEC GRIMSIC quality

Genuine products at a fair price with quick delivery.

“Genuine products at a fair resonable price and with quick delivery.”

Dec 25, 2025 ยท trustpilot.com
Nino experience

Fast international delivery, secure packaging, and the phone as advertised.

“The phone was exactly as advertised”

Oct 01, 2025 ยท trustpilot.com
Stephen O'Keefe value

Early delivery and good price for the global version.

“Early delivery and good price for global version”

Oct 01, 2025 ยท trustpilot.com
customer experience

Great buying experience, fast delivery and excellent price.

“Great buying experience.”

Oct 01, 2025 ยท trustpilot.com
Irene Ry service

Good prices and fast, safe delivery; Swiss customs fees were high.

“The prices were good, the delivery was fast”

Oct 01, 2025 ยท trustpilot.com
repeat calendar customer communication

Good price and correct product, but tracking information was unclear.

“tracking could be a little better.”

Oct 01, 2025 ยท trustpilot.com
Bob Nguyen experience

My order arrived much earlier than expected.

“My order arrived much earlier than expected”

Oct 01, 2025 ยท trustpilot.com
Vic bobinski service

Shipping as advertised, phone arrived in good condition and questions answered.

“shipping was as advertised.”

Oct 01, 2025 ยท trustpilot.com
Mircea Vasile experience

Order arrived two days early and product met expectations.

“One of the best website I ordered!”

Oct 01, 2025 ยท trustpilot.com
Ktl quality

Multiple lens purchases with satisfactory product quality and delivery.

“service (product quality & delivery) satisfactory”

Oct 01, 2025 ยท trustpilot.com
STAVROS GEORGE VENIANAKIS communication

Convenient local language, wide product variety, and outstanding communication.

“outstanding communications from a very helpful staff.”

Oct 01, 2025 ยท trustpilot.com
Dmitrii service

Order marked in stock was not sent and support was unhelpful.

“they have not sent phones that were marked "In Stock".”

Oct 01, 2025 ยท trustpilot.com
R Taylor value

Quick shipping, best price, and good communication.

“Quick shipping best price on item.”

Oct 01, 2025 ยท trustpilot.com
kievstar experience

Excellent communication and fast DHL shipping; perfect first-time transaction.

“Excellent communication and fast DHL shipping.”

Oct 01, 2025 ยท trustpilot.com
Mohammed Shabir experience

Phone arrived within two weeks as global version and well-described.

“I received the phone withing 2 weeks of placing the order.”

Oct 01, 2025 ยท trustpilot.com
Arro value

Reasonable price and faster than promised delivery.

“Very reasonable price and faster than promised delivery.”

Oct 01, 2025 ยท trustpilot.com
Fernand Michel Kieffer service

Perfect service despite DHL routing issues; phone arrived undamaged.

“The package was completely smashed.”

Oct 01, 2025 ยท trustpilot.com
Bergthor service

They resolved an address issue and delivered packages in five days.

“Great service they contacted me to double check with address issue.”

Oct 01, 2025 ยท trustpilot.com
N.Z. service

Shipment delayed until complaint, and they sent a UK charger instead of EU.

“they've sent me the item with UK (3-pin) charger instead of the EU (2-pin) one.”

Oct 01, 2025 ยท trustpilot.com
Quinn experience

Arrived in about two weeks; true global version with UK charger.

“Got the true global version with a (UK) charger.”

Oct 01, 2025 ยท trustpilot.com
Ilija Jovanovic service

Quick delivery, phone in perfect condition with precise tracking and good price.

“Quick delivery, phone delivered in perfect condition”

Oct 01, 2025 ยท trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Etoren

Etoren is an online retailer selling consumer electronics. The site offers smartphones, cameras, lenses, tablets, and related accessories, with detailed specs on product pages. Etoren ships internationally with cross-border delivery options. Customers can contact online support for order questions, warranty claims, and after-sales help. Listings note regional model versions and accepted payment methods.