Many reviewers describe repeated fulfillment problems and customer support that doesn’t respond. Several customers praise the shoe design and say they’ve bought again. Product feedback is mixed, with both high-quality praise and specific defect complaints. Refund and exchange policies come up often as a sticking point.
Examples from available reviews (Feb 2022 – Mar 2026).
Spent over $290 but never received order and no refund was provided.
“I never received my order.”
Company repeatedly sent wrong sizes and blocked further exchanges.
“Initially I ordered a size 8 for my boyfriend, they sent a 5.”
Reviewer praises shoe design and continued positive experience over years.
“The shoes are always incredibly well designed and fun to wear.”
Reviewer loves Ewing shoes and prefers them over Jordans.
“These shoes are Absolutely amazing i cant wait to get my second pair”
Many reviews mention missing deliveries, wrong sizes sent, and exchanges that get blocked. Multiple customers say support doesn’t respond in time when an order goes missing. Long delays and order cancellations also show up repeatedly in complaints.
Most complaints center on refund handling and credit policies, not the price. Several reviewers say refunds turned into store credit or arrived slowly. A few mention promotional credit being refused, but it comes up less often than delivery and exchange problems.
Many buyers express strong brand loyalty and plan to purchase again after liking the fit and styling. A smaller but notable group say they felt scammed or unfairly denied exchanges. These opposite experiences lead to clearly different shopping journeys.
High ratings often highlight the design, fit, and durability. Negative reviews point to scuffs, excess glue on suede, and finished pairs that don’t match the photos. Both positive and negative product notes appear across multiple reviews.
Several customers describe order cancellations with little explanation and no apology. Reviewers also mention limited shipping updates and weak follow-up once issues come up. One-way refund notices and a lack of proactive outreach appear more than once.
Experiences split between strong product enthusiasm and breakdowns during ordering or returns. Positive interactions sit alongside frequent accounts of lost shipments and unresolved service issues. Overall, the products draw praise, while fulfillment and support show recurring execution problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (19) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Order delayed twelve days with unhelpful customer service and missing shipment.
“the shoes are still sitting on a dock somewhere.”
Company canceled an in-stock pair and provided only a refund.
“No apologies no real communication just a refund.”
Company refused to apply promo credits and only offered store credit.
“They now only offer STORE CREDIT!”
Reviewer reports extremely poor customer service experience.
“Worst customer service I've ever seen...”
One of two ordered pairs arrived in the wrong color, requesting fix.
“One of the pairs was the wrong color.”
Reviewer praises shoe design and continued positive experience over years.
“The shoes are always incredibly well designed and fun to wear.”
Reviewer says product quality is poor and photos misrepresent actual shoes.
“Great photos, but in real life it doesn't match the photos at all.”
Reviewer loves Ewing shoes and prefers them over Jordans.
“These shoes are Absolutely amazing i cant wait to get my second pair”
Shoes arrived with a prominent scuff and excess glue on suede.
“DEAD FRONT N CENTER!”
Reviewer alleges scam, wrong sizes, exchange refusals, and suppressed negative reviews.
“Save your hard-earned money don't spend here”
Reviewer discovered brand and intends to buy more after initial purchase.
“love the shoes, got into the brand after the yandel announcement and copped a pair!”
Company repeatedly sent wrong sizes and blocked further exchanges.
“Initially I ordered a size 8 for my boyfriend, they sent a 5.”
Exchange denied because returned shoes were considered worn, causing disappointment.
“they weren't excepting the exchange because the shoe was worn.”
Multiple wrong-size shipments and only store credit offered.
“Ordered a size 10, got a size 12.”
Order went missing, and company provided no responsive customer service.
“provides absolutely NO CUSTOMER SERVICE!”
I recently had the pleasure of shopping at Ewing Athletics' online store and I must say, it was a fantastic experience. As soon as I landed on their website, I was impressed with its clean and user-friendly interface that allowed me to easily navigate through different categories of footwear and apparel.
What sets Ewing Athletics apart from other brands is their exclusive range of products which are not available anywhere else. The quality of their footwear and apparel is also top-notch, making the price tag worth every penny. From classic sneakers to trendy tracksuits, they have something for everyone.
Moreover, their customer service is impeccable. The representatives were polite and knowledgeable when answering my queries about sizing and product details. Shipping was prompt as promised by the website with no delays or complications whatsoever.
Overall, my experience with Ewing Athletics has been nothing less than exceptional. They offer premium products backed up by excellent customer service that left me feeling satisfied as a consumer.
Never received order and is still fighting to get a refund after missing delivery.
“Never received any of the shoes I ordered.”
Spent over $290 but never received order and no refund was provided.
“I never received my order.”
Order never arrived and company did not respond, losing $300.
“I make an order and never arribe to me”
Reviewer praises shoe quality and repeated positive purchase experiences.
“Love these shoes...”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Ewing Athletics is a footwear and apparel brand started by former NBA player Patrick Ewing. It designs and sells retro basketball silhouettes and lifestyle sneakers under the Ewing name. The lineup includes signature high-top models and matching apparel. Ewing Athletics sells through its official online store and select retail partners. The brand is known for heritage styling linked to its basketball roots.