The single available review describes a favorable in-store purchase experience at Expercom, with staff characterized as knowledgeable and friendly. The reviewer specifically valued the personal consultation, product recommendations, and learning about new watch models. There are no comments about pricing or long-term product performance in this review. Prospective buyers should weigh the positive service and communication reported here but seek additional reviews for broader evidence on value and product quality.
Examples from available reviews (Jun 2009 – Feb 2026).
Bought an Apple Watch with helpful, knowledgeable in-store customer service.
“The customer service was excellent”
Reviewer describes in-store customer service as excellent: knowledgeable, friendly staff who provided tailored advice and product recommendations during the visit.
The available review does not mention pricing or value for money, so no direct assessment of cost-effectiveness is provided.
Reviewer reports a positive in-store experience, noting informative, friendly conversations and that stopping by the store was beneficial compared to buying online.
The review notes an Apple Watch purchase but offers no explicit comments on product durability, reliability, or condition.
The review highlights clear, friendly staff communication: employees explained technologies, recommended options, and guided the buyer toward suitable models.
Overall impression in the review is positive: the customer was glad to visit the store and reported learning a lot and receiving helpful recommendations.
For each review, the core experience based on original source reviews.
Sources: resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: February 2026
They sent a damaged MacBook and failed to resolve the return.
“the item we received was not the item that was shipped”
They cancelled orders without providing reasons or explanations.
“cancel your order with no reason or explanation”
I wanted to leave my thoughts about the Expercom company. I bought an Apple watch from them a few weeks ago and I have great experience with them. Everyone here is knowledgeable and very nice. I chose to get more information about watches instead of buying online, but you can do that as well! The customer service was excellent and I am glad I stopped in their store. I've learned a lot about new technologies during a friendly conversation with an employee. After the conversation they let me know what the best option for me is and even recommended some cool new models. They are simply best place if you want to buy Apple Watch
They lacked parts for a scheduled battery appointment, wasting my day.
“they dont have all the parts”
They offer lower prices but have tight returns and slow shipping.
“Their price is almost always lower than apple”
Order cancelled due to unexplained validation, staff provided conflicting information.
“mysterious cancellation email”
Their system cancelled my international order and would not reinstate it.
“cancelling the order, due to the "Mexico Flag”
They delayed shipping and extended the estimated ship time without notice.
“they will take at least 6 to 12 business days to ship”
They recovered my MacBook data quickly and waived the rush fee.
“Within 2 DAYS.”
They suggested an unnecessary hard drive replacement and lost my software disc.
“I can only assume the program was either thrown away or stolen by an employee”
Longtime customer praises their responsive service and prompt shipping.
“It's always easy to get a live person on the phone”
They failed to fix the wireless issue and repaired the wrong component.
“repaired my dvd burner”
They cleaned Jell-O from the MacBook and fixed it for $40.
“cost = $40.”
Regular buyer says Expercom is fabulous and reliable.
“They're fabulous!”
Staff were helpful and refurbished iMac arrived quickly and in great condition.
“Shipped next day.”
Multiple purchases were reliable with good pricing and prompt processing.
“I have made a total of 5 purchases in the past”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Expercom is a company referenced by consumer reviews online. This summary compiles user feedback to help shoppers evaluate in-store service, purchasing experience, and staff interactions when researching the brand.