Reviewers present a mixed picture of Eyedictive. Several customers report easy ordering, fast shipping, and low prices, while many others report delivery issues, unresponsive email‑only customer service, product defects, or suspected counterfeits. Before purchasing, read the store’s return and warranty terms carefully, confirm available contact methods, and keep documentation of payments and order tracking. Using a payment method with buyer protection (for example PayPal or a credit card) and inspecting received items for brand markings can help reduce risk based on recurring review issues.
Examples from available reviews (Mar 2017 – Feb 2026).
Customer had a smooth purchase with fair price and fast shipping.
“The price is more than fair, shipping was extremely fast, and the product itself is perfect!”
Customer waited three weeks and experienced poor tracking and email-only support.
“Been waiting for 3 weeks for my sunglasses to arrive.”
Reviewer says glasses were knockoffs that fell apart and company provided no contact.
“the high-end Serengeti glasses I received were knockoffs.”
Reviewer frequently orders and finds sunglasses affordable and generally good quality.
“They offer good sunglasses cheap AF.”
Many reviewers report unresponsive, email‑only support and refusals to repair or refund; a minority report helpful or quick service.
Some customers praise low prices and selection, while others cite non‑reimbursed return shipping, perceived inflated list prices, or poor value.
A small number of buyers describe the website and order process as quick and easy; only a few reviews explicitly mention UX.
Multiple reports of product failures, loose parts, and alleged counterfeit items contrast with some buyers who received acceptable, inexpensive sunglasses.
Frequent complaints about tracking inconsistencies, delivery-not-delivered disputes, and lack of phone contact; a small number report fast shipping.
Overall impressions are mixed but lean negative: several positive single purchases exist, but more reviews recount delivery, product, or support problems.
For each review, the core experience based on original source reviews.
Sources: resellerratings.com (14) · Trustpilot (13) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Item misdescribed, actually sized for children, and customer charged return shipping.
“the Puit Vipers are for kids not adults”
Reviewer had a good personal experience despite others' negative feedback.
“my (only) experience was good.”
Reviewer reports receiving great service from the company.
“I had great service with them”
Company reported delivery but customer never received order and couldn't reach support.
“Company said order was delivered but I never received it.”
Customer waited three weeks and experienced poor tracking and email-only support.
“Been waiting for 3 weeks for my sunglasses to arrive.”
Reviewer warns about no phone contact and unprofessional email delays.
“The major red flag is no phone contact.”
Sunglasses lost screws after light use and company refused repair or return.
“It lost screws about 1 month of light use.”
Reviewer says glasses were knockoffs that fell apart and company provided no contact.
“the high-end Serengeti glasses I received were knockoffs.”
Reviewer frequently orders and finds sunglasses affordable and generally good quality.
“They offer good sunglasses cheap AF.”
Customer returned ill-fitting shades but lost money due to unreimbursed return shipping.
“They said they don’t reimburse the shipping cost.”
One lens popped out after under a year; company cited 30‑day policy.
“one of the lenses came out of the frame.”
Reviewer suspects they received counterfeit products and received no email response.
“I think they ship me some bootleg products”
Order process was quick and painless; product quality yet to be determined.
“Quick and painless order process.”
High-end Serengeti glasses fell apart and were identified as knockoffs.
“Hi End Serengeti Glasses fell apart”
Customer returned ill-fitting shades and lost money because return shipping wasn't reimbursed.
“I lost 10$ Without product.”
Package arrived early and Ferragamo sunglasses exceeded the reviewer's expectations.
“the Ferragamo sunglasses looked absolutely amazing”
Company charged two cards but refused to refund duplicate charge despite proof.
“They actually charged both cards”
Received sunglasses; one lens came out and return window had passed.
“one of the lenses came out of the frame.”
Carrera sunglasses arrived quickly, were authentic and met expectations.
“They are absolutely perfect and came with the case and the cleaning cloth.”
My experience with Eyedictive has been nothing but positive. I was looking for a pair of aviator sunglasses and a friend told me about this site and I'm so glad he did! I love the selection. I checked out the site, and found it very easy to use and navigate. They had a large selection of many different styles at many different price points. I am so happy I stumbled upon this website. The price is more than fair, shipping was extremely fast, and the product itself is perfect! I'll definitely be checking out this site again next time I need a new pair of shades. Five stars all the way.
Buyer did not receive a Lacoste order and will not reorder.
“My order did not arrive”
Return accepted but company deducted return shipping from refund, reviewer felt ripped off.
“they will deduct on my refund!”
Saw a deal on Facebook and enthusiastically ordered sunglasses.
“Authentic!”
Fast delivery, good packaging, and an overall awesome deal.
“Got an awesome deal fast delivery.”
Reviewer reports having a great experience with the site.
“I had a great experience with the site”
Seller did not ship glasses and buyer had to dispute via PayPal.
“This seller Did not ship the glasses to me”
Buyer returned glasses but company claimed non-receipt and charged $200.
“Eyedictive claimed I never returned the item.”
Found affordable, well-packaged, high-quality goggles with free prompt shipping.
“Shipping was free and prompt.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Eyedictive is an online eyewear retailer that sells sunglasses and related accessories through a web storefront. Consumers searching for information about the company typically look for product selection, pricing, return policies, and contact options. When researching Eyedictive, check official product pages, published return and warranty terms, and available contact methods to verify fit with your purchase needs.