Available customer feedback is limited to a single detailed negative review highlighting delayed shipment handling, contradictory email responses, a cancellation attributed to an address issue, and problems obtaining a refund. Prospective buyers should review FairwayStyles’ posted shipping, address-verification, and return/refund policies before purchasing. When ordering, consider using tracked shipping and payment methods with buyer protection, and request explicit tracking or confirmation emails. Given the small review sample, seek additional reviews or contact customer service directly to verify current practices before making larger purchases.
Examples from available reviews (Nov 2021 – Feb 2026).
Customer service was poor, causing shipping delays and refund issues.
“the customer service is absolutely abhorrent!”
Single review reports repeated order delays, inconsistent shipment explanations, an address-related cancellation, and a delayed or refused refund.
No explicit comments on pricing, discounts, or perceived value in the available review; insufficient data to judge value for money.
No specific feedback about website usability, checkout flow, or account management in the review set; unable to assess user experience.
The reviewer did not receive a delivered product to inspect; there are no remarks about materials, fit, or durability in the available review.
Reviewer describes slow, conflicting email responses, ignored messages for days, and contradictory statements about shipment and refunds.
Overall impression in the single review is strongly negative, citing poor service, unresolved complaints, and frustration with order handling.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: February 2026
Orders shipped separately and slowly, with poor customer service communication.
“Customer service send contradictory emails.”
This is without a doubt the worst online business I've ever encountered! What a disgrace! Despite having a large variety of golf shoes, the shop should be shut down! To start with, the customer service is absolutely abhorrent! I sent them an email requesting when they will have my shoe shipped, the next day I got a reply saying that they are experiencing high demand for many products so they are taking more time than usual to process orders, which was okay with me. However, one week later, I found out that the order hasn't been shipped yet!!! I sent another email asking them when will it be shipped and if they could send me a tracking number when it got shipped. This time they replied saying there was a problem with my address so they would have to cancel the order, which is a complete lie since I've been receiving stuff from all over the world at my address for years, not to mention this is a very common scam they try to pull! I was so angry at this point, I emailed them demanding a full refund and started heavily criticizing the company, they ignored my emails for a couple of days then sent me another email saying that they can't do a refund but would send me out a new pair immediately. This time I asked what kind of shoes they will be sending since I was interested in two pairs of golf shoes, they replied saying it will be the last one I ordered. Now, I've already waited for a week longer than expected to receive my order because of their "high demand" which didn't make any sense. I wish I insisted on getting the full refund rather than waiting patiently.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
FairwayStyles is an online retailer focused on golf footwear and related apparel, selling products to consumers primarily through its website. People searching reviews for FairwayStyles typically look for information about order fulfillment, returns, customer service responsiveness, and product authenticity. This summary aggregates the available customer feedback to help prospective buyers evaluate those operational aspects.