Customer reviews show a clear pattern: product quality and craftsmanship are frequently praised, with many buyers noting good stitching and durable prints. At the same time, several reviews report problems with order processing, shipping delays, or difficult refund/cancellation experiences. Specific complaints include incorrect customization placement and requests for additional fees (for example, a $30 replacement charge mentioned in reviews). Prospective buyers who are time-sensitive should confirm lead times and tracking, request mockups or a single sample, and document communications to reduce risk. These steps can help balance the generally strong product feedback against reported service and shipping inconsistencies.
Examples from available reviews (Aug 2022 – Feb 2026).
Received a high-quality custom jersey with fast shipping and great service.
“The quality of the product is outstanding;”
Jersey had misaligned lettering and company demanded extra payment for replacement.
“It was a poor and unprofessional job.”
Order canceled without notification and refund/communication unresolved.
“I was then told that my order was canceled (without my knowledge)”
FansIdea customized bulk jerseys and expedited shipment for the event.
“They even created a handful of different mockups for us”
Many customers report helpful, responsive staff and quick problem resolution; a noticeable minority describe cancelled orders, ignored messages, or inconsistent service.
Some buyers mention fair prices and occasional free shipping; several complaints focus on unexpected fees, refunds or credit offers after order issues.
Multiple reviewers describe an easy ordering process and useful mockups; others report processing delays, cancellations or errors that complicated their experience.
Most reviewers praise materials, stitching and durable printing, using words like "professional" and "accurate", while a few report placement defects or misspellings.
Many customers highlight timely updates, mockups and attentive staff; some describe slow replies, missed status updates or unanswered refund queries.
Overall, most reviewers are satisfied with final items and reorder, though a minority encountered shipping, customization or refund problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Order expedited and jerseys arrived on time with great fit.
“The jerseys are beautiful and fit amazing.”
High-quality workmanship and durable sublimation printing with quick responses.
“The quality and workmanship is top-notch.”
Jerseys work well for drumline and fit over hoodies.
“they are perfect!”
Sweatshirts matched mockups, felt warm and comfortable.
“Everything was received quickly and exactly how the mock up”
Placed an impulsive order and was very pleased with it.
“Ordered on a whim, very pleased with what arrived!”
Ordering was easy and they confirmed my shipping address by email.
“Ordering was very easy and I was even emailed to confirm shipping address and order.”
FansIdea customized bulk jerseys and expedited shipment for the event.
“They even created a handful of different mockups for us”
Jersey had misaligned lettering and company demanded extra payment for replacement.
“It was a poor and unprofessional job.”
Staff responded promptly and provided status updates throughout.
“Staff was very helpful and prompt at responding to inquiries.”
Order canceled without notification and refund/communication unresolved.
“I was then told that my order was canceled (without my knowledge)”
Jersey was ten days late and company was unresponsive.
“This company has the worst customer service.”
Custom baseball jersey matched specifications at a great price.
“Exactly what I wanted for a phenomenal price!”
Ordered hockey jerseys twice; consistent quality and fair price.
“They are quality jerseys at a fair price.”
Extremely pleased and excited to show classmates the custom jerseys.
“I'M SOOO PLEASED WITH MY CUSTOM JERSEYS!!!”
Order processing delayed and shipment stuck overseas, company offered store credit.
“It took 15 days for them to ship my jersey out”
Jersey turned out very nicely and exceeded expectations.
“Jersey was EVERYTHING!”
High-quality jerseys with professional stitching and perfect custom sleeve.
“The quality is great and the stitching makes them look professional and authentic.”
Initial misspelling and late delivery, but customer service eventually resolved issue.
“As of today, the customer service issue has been resolved to accommodate both myself and the company.”
Kayla was helpful and orders of multiple jerseys were satisfactory.
“I highly recommend this company,Kayla is also very helpful”
Quick, efficient service delivering great-quality jerseys with fast turnaround.
“Quick, efficient, great quality jerseys!”
I recently purchased a custom baseball jersey from Fansidea and I couldn't be happier with my purchase. The process to design my own jersey was extremely fast and simple, even for someone like me with limited computer skills. I used their customizable templates that allowed me to easily add the team name, logo and player name/number to the jersey.
The quality of the product is outstanding; made from high-quality materials that not only looks great but feels comfortable during game play. The shipping was surprisingly fast, which helped as I needed it for an upcoming tournament.
What stood out about Fansidea was their exceptional customer service. They were communicative throughout the entire process from start to finish, answering any questions or concerns that came up along the way. Their website worked flawlessly too which made everything straightforward.
I would definitely recommend Fansidea to anyone looking for affordable customized jerseys without having any designing knowledge or needing solutions quickly due to time constraints. With free shipping and no minimum order amount required
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Fansidea is an online retailer that supplies customizable team apparel and related garments, including jerseys and sweatshirts. The company accepts single-item and bulk orders and provides online ordering and customer support. People researching Fansidea typically look for information on product durability, customization options, turnaround times, and order support policies.