Reviews split between customers who praise fast shipping and attractive fabrics and those who received the wrong item or say it was misrepresented. Several reviewers describe high-quality materials that beat expectations. Many complaints point to poor communication, rudeness, and surprise charges. A few mention good one-on-one help, but those notes are rare.
Examples from available reviews (Apr 2013 – Mar 2026).
They sent fabric that appeared synthetic instead of advertised 100% silk.
“It melted like plastic.”
Fabric quality exceeded expectations and delivery was very fast.
“The fabric was better than I expected, (excellent quality),”
They shipped the wrong fabric and customer support was unresponsive.
“The customer support team was not helpful.”
Fabric arrived quickly, prettier than expected, and reasonably priced.
“This fabric came fast & is even prettier than I imagined.”
Only one review offers service-specific praise and names a polite employee. Other comments describe rude or inattentive staff and calls that end with a disconnection. Overall, compliments show up less often than staff complaints.
Some reviewers call the prices reasonable and say the designer-fabric deals are worth it. Others point to high or unexpected shipping charges and rate the fabric value as only average. As a result, value feedback lands on both praise and clear complaints.
Several reviews mention fast delivery, colors that match expectations, and sample packs that meet their needs. One reviewer received samples in about twelve days and liked the selections. A few describe the experience as a "nightmare" but don’t add details.
Fabric quality feedback is sharply divided. Several reviewers praise the fabrics, including wool and silks that exceeded expectations. Others report misrepresented fiber content, poor packaging, and materials that arrived damaged or felt inferior.
Communication problems come up repeatedly. Reviewers mention wrong items shipped, no notice when fabrics were out of stock, calls cut off abruptly, and shipping charges billed late. A small number note responsive service, but those are less common.
Experiences range from very satisfied—thanks to fast shipping and good-looking fabrics—to strongly dissatisfied over misrepresentation and billing. Reviews show big swings in order accuracy and in how support interactions go. Most final takeaways depend on whether the item matched the listing and how staff handled problems.
For each review, the core experience based on original source reviews.
Sources: resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: March 2026
They sent fabric that appeared synthetic instead of advertised 100% silk.
“It melted like plastic.”
I've been ordering denim fabric from Fashion Fabrics Club for years and have always been happy with the quality of the fabric as well as the great customer service. This is a top-notch company that I trust completely. However, I had the worst experience during my last purchase. I ordered a Dark Classic Navy Blue Cotton Japanese Selvedge Denim fabric but was sent the wrong fabric. It was very difficult for me to get a replacement. I reached them via email, call and it took days for me to get a response. It was very frustrating. The customer support team was not helpful. I'm looking for a different supplier , I don't think I'm gonna spend another penny on this company!
They shipped only one sample and did not notify about out-of-stock items.
“they will NOT inform you that fabrics are out of stock”
Fabric arrived quickly, prettier than expected, and reasonably priced.
“This fabric came fast & is even prettier than I imagined.”
Reviewer called this business a nightmare without further explanation.
“this business is a nightmare!”
Repeated orders yielded lovely, high-quality fabric at reasonable prices.
“have always gotten lovely high quality fabric.”
Fabric quality exceeded expectations and delivery was very fast.
“The fabric was better than I expected, (excellent quality),”
Customer service was rude and unhelpful, and some fabrics were poor quality.
“they hang up on you while still asking your question.”
Longtime customer praises attentive service and reasonable fabric prices.
“Abby is very polite, and wonderful at customer service!”
Wool fabrics were gorgeous, delivery quicker than expected, customer service responsive.
“The wool is absolutely gorgeous.”
Received samples after about twelve days and was satisfied with selections.
“My order came in about twelve days.”
They billed unexpectedly for shipping a week after purchase.
“Who the hell charges you for shipping 1 week after you purchased items?!”
Bought a designer fabric deal that arrived fine, though slightly slow.
“My fabrics arrived in perfect condition.”
Fabrics were poor quality, mismatched descriptions, and improperly packaged.
“all fabrics came over-stuffed in a single plastic bag.”
Order arrived quickly and fabric matched colors shown online.
“I thought it came fairly quickly.”
Reviewer complains about excessive shipping costs, slow delivery, and average fabric.
“They charged a totally unreasonable amount for shipping.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Fashion Fabrics Club is an online fabric retailer that sells yardage and sample swatches for apparel and specialty textiles. The selection typically includes silk, wool, cotton, and designer lines, with specs and care details posted. Shoppers use the online store to view descriptions, fabric width, and fiber content. The company fills online orders, ships them out, and offers customer support for order and shipping questions.