The only reviewed order matched expectations for fit and appearance. The shipment arrived damaged, but a replacement came quickly. Support sent the replacement without asking for the damaged tiles back. In this record, the shipping damage looks like a one-off problem.
Examples from available reviews (Mar 2026).
Product met expectations and customer service promptly replaced damaged shipment.
“they sent me a replacement box without even asking for the damaged tiles.”
Customer service moved quickly to replace a damaged delivery. The reviewer says the replacement was sent without requesting the damaged tiles. No other service experiences appear in the available review.
The reviewer did not mention price or value. There is not enough information to judge pricing or discounts. Any value takeaway is not supported by this review.
The product met expectations for look and performance. The only snag was shipping damage, which was fixed with a replacement. The review does not mention installation or long-term use.
The item arrived as expected. The damage seems tied to shipping handling rather than a product flaw. No other product-quality details are provided.
Support addressed the problem by sending a replacement. The review focuses on the action taken rather than long back-and-forth messages. No other communication examples are available.
The single review points to a mostly positive purchase once the issue was resolved quickly. A shipping problem occurred but did not change the final satisfaction. Takeaways remain limited because only one review is available.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: March 2026
Extremely satisfied with my purchase. The felt tiles are a perfect weight and really helped to define the play space for my kitchen. The colors are vibrant and true to what is pictured on the website. They were easy to install and look great in our kitchen. They make my kitchen look so much more professional. One issue I had with Felt Right was their shipment. One of the boxes was damaged and a lot of felt tiles were lost. I contacted them immediately, but they sent me a replacement box without even asking for the damaged tiles. Overall, we are very happy with our purchase of Felt Right tiles. Can't beat the price or service either!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Felt Right designs and sells felt wall and floor products for homes and commercial spaces. Its lineup typically includes modular felt tiles and acoustic panels made from wool and synthetic blends. The company sells through an online store with product listings, specs, and installation guidance. It also offers resources like dimension guides and material descriptions for buyers and installers.