Reviews Analyzed
1
We Collect & Analyze Reviews
Felt Right
Experiences & Reviews
Felt Right is a brand selling felt-based home products, notably felt tiles used for flooring and space definition. Consumers searching reviews typically focus on product appearance, installation, shipping and after-sales responsiveness.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
1406d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Customer reported a damaged shipment but responsive after-sales: Felt Right sent a replacement box without requiring return of the damaged tiles.
Share of mentions
Mixed
17%
💰
Value for money
Reviewer explicitly describes the price as competitive, stating they 'can't beat the price', indicating a perception of good value for this purchase.
Share of mentions
Mixed
16%
⚡
User experience
Tiles were described as easy to install, with appropriate weight and a finish that helped define a kitchen play area, yielding a positive in-home experience.
Share of mentions
Mixed
17%
🔧
Product quality
Customer praised tile weight, vibrant colors that match website photos, and a professional look; some tiles were lost in a damaged box during shipment.
Share of mentions
Mixed
17%
📞
Communication
Reviewer contacted the company about the damaged shipment and reports a direct resolution (replacement sent), suggesting clear and solution-focused contact in this case.
Share of mentions
Mixed
16%
⭐
Overall experience
Overall the reviewer reports being 'extremely satisfied' and 'very happy' with the purchase, noting appearance, install ease, and the replacement handling.
Share of mentions
Mixed
17%
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Featured Customer Experiences
Representative examples from 1 verified reviews (October 2025).
Felt Tiles
"Extremely satisfied with my purchase. The felt tiles are a perfect weight and really helped to define the play space for my kitchen. The colors are vibrant and true to what is pictured on the website. They were easy to install and look great in our kitchen. They make my kitchen look so much more professional. One issue I had with Felt Right was their shipment. One of the boxes was damaged and a lot of felt tiles were lost. I contacted them immediately, but they sent me a replacement box without even asking for the damaged tiles. Overall, we are very happy with our purchase of Felt Right tiles. Can't beat the price or service either!"
Monique B.
Collected.reviews
Dec 16, 2021
Featured for: states good price and satisfaction
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 1 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025
M
Monique B.
Collected.reviews
Dec 16, 2021
Felt Tiles
Extremely satisfied with my purchase. The felt tiles are a perfect weight and really helped to define the play space for my kitchen. The colors are vibrant and true to what is pictured on the website. They were easy to install and look great in our kitchen. They make my kitchen look so much more professional. One issue I had with Felt Right was their shipment. One of the boxes was damaged and a lot of felt tiles were lost. I contacted them immediately, but they sent me a replacement box without even asking for the damaged tiles. Overall, we are very happy with our purchase of Felt Right tiles. Can't beat the price or service either!
Conclusion
This single review highlights strong positives for Felt Right's felt tiles: accurate, vibrant colors, satisfactory weight, and simple installation. The customer valued the price and described the overall result as professional-looking and satisfying. A shipment issue occurred but was resolved when the company proactively sent a replacement box without requesting the damaged pieces back. Prospective buyers may want to confirm packaging and shipping terms and keep order photos for support in case of transit damage.