Product met expectations and customer service promptly replaced damaged shipment.
“they sent me a replacement box without even asking for the damaged tiles.”
This single review highlights strong positives for Felt Right's felt tiles: accurate, vibrant colors, satisfactory weight, and simple installation. The customer valued the price and described the overall result as professional-looking and satisfying. A shipment issue occurred but was resolved when the company proactively sent a replacement box without requesting the damaged pieces back. Prospective buyers may want to confirm packaging and shipping terms and keep order photos for support in case of transit damage.
Examples from available reviews (Feb 2026).
Product met expectations and customer service promptly replaced damaged shipment.
“they sent me a replacement box without even asking for the damaged tiles.”
Customer reported a damaged shipment but responsive after-sales: Felt Right sent a replacement box without requiring return of the damaged tiles.
Reviewer explicitly describes the price as competitive, stating they 'can't beat the price', indicating a perception of good value for this purchase.
Tiles were described as easy to install, with appropriate weight and a finish that helped define a kitchen play area, yielding a positive in-home experience.
Customer praised tile weight, vibrant colors that match website photos, and a professional look; some tiles were lost in a damaged box during shipment.
Reviewer contacted the company about the damaged shipment and reports a direct resolution (replacement sent), suggesting clear and solution-focused contact in this case.
Overall the reviewer reports being 'extremely satisfied' and 'very happy' with the purchase, noting appearance, install ease, and the replacement handling.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
Extremely satisfied with my purchase. The felt tiles are a perfect weight and really helped to define the play space for my kitchen. The colors are vibrant and true to what is pictured on the website. They were easy to install and look great in our kitchen. They make my kitchen look so much more professional. One issue I had with Felt Right was their shipment. One of the boxes was damaged and a lot of felt tiles were lost. I contacted them immediately, but they sent me a replacement box without even asking for the damaged tiles. Overall, we are very happy with our purchase of Felt Right tiles. Can't beat the price or service either!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Felt Right is a brand selling felt-based home products, notably felt tiles used for flooring and space definition. Consumers searching reviews typically focus on product appearance, installation, shipping and after-sales responsiveness.