One customer describes heated gloves that arrived faulty. The same review says customer support was unhelpful when they asked for help. Despite these problems, the rating is moderately positive. There are no other reviews to compare.
Examples from available reviews (Mar 2026).
Received two faulty gloves and encountered poor customer support.
“I received two sets of gloves that were faulty.”
The only review mentions weak follow-up from customer support. It appears alongside the report of a faulty product. With no other comments, it is not possible to confirm a pattern.
No one mentions price or whether the product felt worth it. There is nothing here to weigh cost against benefit. More reviews are needed to judge value for money.
The customer says the gloves were defective, which affected how they could use them. They describe the after-purchase experience as disappointing. Only this single account describes day-to-day use.
The main product issue is one faulty pair of gloves. The reviewer points to a manufacturing or quality-control problem with that order. No other product features or repeated defects are noted.
The reviewer says support communication was inadequate while dealing with the fault. They suggest the replies did not fix the problem. With just this one account, communication cannot be judged further.
The single review gives a moderate rating while listing specific problems with the product and support. The score is not low, but the comments describe clear dissatisfaction. More reviews would be needed for broader takeaways.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: March 2026
Because my husband is a cyclist, I ordered two pairs of gloves from the FibreHeat online store to keep his hands warm, but I'm really disappointed.
I received two sets of gloves that were faulty.
I was unable to get my hands on what they were selling.
Even turning the glove inside out couldn't fix the problem because the liner was so squeezed.
Because of the flaw in the product, they blamed me.
Their suggestion that I was the source of the problem irritated me.
Not to mention the fact that they may already have a damaged product.
They had no apologies to make.
I had to leave two voicemails and send an email before I received any kind of answer.
When I do, they're quick to criticize me.
It's a disgrace!
My hubby was not a fan of the gloves either.
Another store must be found for my needs
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
FibreHeat makes heated clothing and temperature-regulating accessories. Its range typically includes heated gloves, heated garments, and portable battery packs for personal warmth. Product pages list details such as battery capacity, heating zones, and run time. Items are sold through an official website and retail partners. Support information usually includes user manuals, charging instructions, and warranty documents.