Company quickly corrected shipping address and ensured the gift arrived.
“They responded quickly and confirmed everything was taken care of”
Reviews show consistent praise for Fitvilleโs customer service and the comfort of many shoe models, with multiple accounts of quick exchanges and replacements. Product comments often note wide fit, immediate comfort and durability over months or years. Areas to monitor: occasional tracking or delivery information gaps, and several buyers reporting fit limitations (missing very large or extra-wide women's sizes and some rubbing after long wear). Prospective buyers should verify sizing before purchase and contact support promptly if adjustments are needed; many reviewers report effective resolutions when they did.
Examples from available reviews (Dec 2021 โ Feb 2026).
Company quickly corrected shipping address and ensured the gift arrived.
“They responded quickly and confirmed everything was taken care of”
Reviewer received wrong shoe size and demanded an immediate refund.
“YOU SENT ME A TINY ASS SIZE 12.5”
Sneakers offer comfort all day with supportive sole and natural toe spread.
“my feet donโt feel tired at all.”
Order tracking provides no location details after 19 days.
“It's been 19 days since I placed the order”
Most reviewers describe prompt, helpful exchanges, replacements and returns handling; a small number report order or fulfillment errors.
Limited mentions: one reviewer explicitly notes sensible pricing for large sizes; there is insufficient data to generalize.
Many customers report immediate comfort, wide fit and reduced foot pain; a minority describe rubbing or persistent fit problems.
Multiple reviewers praise build, comfort and durability (some report years of use); a few cite fit limitations or sizing gaps.
Several reviewers highlight fast, clear email responses and proactive order corrections; isolated reports mention unclear tracking updates.
Overall sentiment is positive: many recommend the brand for comfort and service, while a minority report delivery or sizing issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
My dad has been suffering from hammer toes for a long time now, and after the doctor told him that he would have to get surgery if he didn't adjust his shoes, my dad started doing some research on his own. That's how we found out about FitVille shoes. I ordered a pair for him, and he's been wearing them for a few weeks now. He says they're the most comfortable shoes he's ever worn, and his hammer toes have already started to improve! We're not the only ones who love FitVille shoes. A quick look at the customer reviews on Amazon shows that people are raving about them. We will doon order some more pairs from them!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Fitville is a footwear brand and online retailer selling shoes and trainers. Consumers often consult reviews for fit, sizing and customer-service experiences before buying. This report synthesizes review-derived findings so shoppers can evaluate Fitville on comfort, returns and communications.