Reviews show a clear pattern: many customers report missing or partially delivered orders and difficulty getting responses from support, while a smaller group reports fast shipping, good packaging and responsive service. If you are considering Flawless Vape Shop, verify shipping and refund policies, keep order and tracking numbers, and use documented contact methods. Expect to see both positive delivery experiences and recurring reports of unresolved order issues; factor this into decisions about high-value purchases. For disputed or missing items, reviewers frequently mention requesting refunds or filing chargebacks when communication fails.
Examples from available reviews (Jul 2023 – Feb 2026).
Incomplete order and no response to multiple email inquiries.
“Did not receive my complete order.”
Package contained only coils; juice was missing and unanswered emails.
“When the package arrive all that was in the package was the coils. No juice.”
Website easy to use, fast shipping, and responsive helpful service.
“Shipping was fast and discreet, and everything arrived perfectly packaged.”
Order delayed; tracking unavailable and seller's updates raise scam concerns.
“we are unable to track due to an ongoing update to their system.”
Most reviewers report unresponsive customer service for order problems; a small number explicitly describe quick, helpful staff.
Multiple customers report paying for items they never received or receiving partial orders; a few mention competitive pricing.
Many reviews cite shipping delays, missing deliveries or tracking issues; some customers praise the website and fast shipping.
Frequent complaints about incomplete or missing items in orders; a minority of reviewers report items arriving correctly and well packaged.
Common reports of unanswered emails and lack of status updates; a few reviews note prompt, clear communication from staff.
Overall sentiment skews negative due to unresolved order and contact issues, though several customers report positive, trouble-free purchases.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · yelp.com (20) · bbb.org (10) · Quotes shortened · As of: February 2026
Good prices and relatively fast shipping.
“Great prices and shipped pretty fast.”
Never received order and did not get a response to status request.
“Never received Order FVS606018 I have requested status of my order”
Only half the order arrived and emails requesting correction were unanswered.
“I didnt get my entire order i only got half of the order.”
Most items missing and company hasn't responded to contact attempts.
“Missing most of my order”
Half of order missing and customer support didn't respond.
“Half of my order is missing and "customer support" hasn't responded to my email.”
Order delayed; tracking unavailable and seller's updates raise scam concerns.
“we are unable to track due to an ongoing update to their system.”
Reviewer reports the experience was perfect as always.
“Perfect as always”
Reviewer says the experience was great as always.
“Great as always!”
Two-week delayed order and unresponsive emails, reimbursement request ignored.
“I have been waiting just over 2 weeks for my order FVS605384.”
Reviewer reports they did not receive their order.
“I didn't receive my order”
Received only a small fraction of ordered items and couldn't contact company.
“only $3.50 worth of product ever came in.”
Reviewer praises selection and friendly service, plans to return.
“Best shop in town, always here have a great selection will definitely come back. Friendly service always nice”
Helpful, genuine, polite staff with competitive local prices.
“Great Service!! Always so helpful, genuine, and polite!!”
Reviewer considers Flawless their go-to shop and praises employee Jason.
“Flawless has been my go-to shop, highly reccomend! Shout out Jason always helps me out!”
Incomplete order and unsuccessful contact attempts, reviewer won't recommend.
“did not receive all of the products I ordered.”
Payment taken but order never processed or shipped; poor customer responses.
“payment already being collected .”
Received incorrect flavors and company stopped responding about correcting the order.
“Now they wont email me back.”
Well-stocked shop with helpful, friendly employees; reviewer strongly recommends.
“Such a great vape shop, they have EVERYTHING you need here.”
Reviewer accidentally placed a duplicate order and began describing the issue.
“A few days later my wife placed a similar order not realizing I ordered a few days before.”
Staff were knowledgeable and welcoming; reviewer was impressed with the shop.
“super cool dude named Jake who was knowledgeable and informative.”
Wide selection and unbeatable prices; staff helpful and informative.
“every product and price can't be beat!”
Pleasant atmosphere and staff made customers feel welcome and cared for.
“Danny does a wonderful job at making us feel welcome and taken care of.”
Staff were very friendly and helpful; reviewer liked flavor variety.
“staff are super friendly and helpful”
Clean shop with friendly staff and a great variety of flavors.
“Great variety of flavors.”
Helpful staff, reasonable vape prices, and a clean shop.
“reasonable prices for vapes”
Store refused to exchange a nearly full opened vape juice purchase.
“Their Policy is no returns on opend items”
Received dirty, damaged boxes and incorrect vape juices, disappointing experience.
“they will rip you off.”
Fast shipping, good prices, and fresh e-juice delivered quickly.
“they got my order to me in 2 days with regular shipping.”
Purchased a Geek Bar that continued vaping after use, indicating a malfunction.
“it started to continue to vape after I stopped”
Received a defective battery and customer service refused refund or replacement.
“Sends broken products and refuses to make it right.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Flawless Vape Shop is an online retailer focused on vaping products such as devices, e-liquids, and accessories. Consumers researching the shop typically look for information on product selection, pricing, shipping times, returns and customer support. When evaluating reviews, check order confirmation, tracking, refund and contact options before purchasing.