Reviews show a contrasting picture: an earlier account praises craftsmanship, fit, and helpful support, while most recent reviews highlight declining fabric quality, inconsistent sizing, and poor packaging on arrival. Multiple reviewers report slow refunds, shipping delays (especially internationally), and substantial exchange or handling fees. Several customers also describe frequent marketing emails and texts that are hard to unsubscribe from. If you are considering a purchase, check the sizing chart carefully, review international return and exchange costs, inspect shipping and packaging policies, and be prepared to contact customer support if orders or refunds are delayed.
Examples from available reviews (Apr 2022 – Feb 2026).
Luxurious shopping experience with quality products and helpful customer service.
“truly a luxurious experience”
Longtime customer reports declining fabric quality, inconsistent sizing, and shipping delays.
“a serious decline in the quality of fabric, fit and make.”
After ordering, reviewer is repeatedly targeted by aggressive ads and messages.
“I AM BEING HOUNDED BY MAIL, TEXTS, AND ADS,”
Longtime shopper says product quality and packaging have declined recently.
“Where silk items used to arrive crisp and ready to wear, now they are a wrinkled mess.”
US customer service and free shipping are praised by some; multiple reviews report slow refunds, shipping delays, and costly international exchange fees.
One review calls pricing reasonable for quality, but most recent reviews cite high prices, extra exchange costs, and reduced value as quality declines.
Some shoppers report accurate sizing and hassle-free online buying; many others describe aggressive advertising, frequent marketing messages, poor packaging, and return friction.
An early review praises careful craftsmanship and fit, while several recent reviews report thinner fabrics, inconsistent sizing, wrinkled packaging, and declining finish.
Customer support replies are noted positively by some, but multiple reviewers report aggressive emails/texts, difficulty unsubscribing, and needing to initiate refund follow-ups.
One reviewer describes a luxurious purchase; most recent reviewers report a mix of declining quality, packaging issues, slow service, and intrusive marketing.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (5) · Collected.reviews (1) · Quotes shortened · As of: February 2026
International exchanges incur excessive fees, making size exchanges prohibitively expensive.
“thats an additional 30 euro just to get the right size...”
After ordering, reviewer is repeatedly targeted by aggressive ads and messages.
“I AM BEING HOUNDED BY MAIL, TEXTS, AND ADS,”
Longtime customer reports declining fabric quality, inconsistent sizing, and shipping delays.
“a serious decline in the quality of fabric, fit and make.”
Longtime shopper says product quality and packaging have declined recently.
“Where silk items used to arrive crisp and ready to wear, now they are a wrinkled mess.”
Happy customer notes declining quality and poor packaging on recent purchase.
“my clothing arrived wadded up and wrinkled.”
I recently had the pleasure of purchasing from Fleur du Mal, and I must say that it was truly a luxurious experience. The collection of lingerie and clothing is simply stunning with a wide variety of options to choose from including bras, bodysuits, silk slips, and pajamas.
One thing that stood out to me was the exceptional quality of their products. Every piece seemed carefully crafted with attention to detail ensuring maximum comfort and style. I found their sizing chart very accurate which made online shopping hassle-free.
Another great feature worth mentioning is their customer service team who were helpful in answering all my queries about certain items before making my purchase. Free shipping on all US orders saved my money too!
In summary, Fleur du Mal delivers an amazing luxury experience in terms of style, quality, fit as well as convenience when buying online with free shipping. Their selection is vast enough for every occasion and product pricing reasonable for what you get in return.
Overall this has been one fantastic encounter with them!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Fleur du Mal is a fashion brand selling lingerie, silk sleepwear, and ready-to-wear through its online store and select retailers. People researching Fleur du Mal often look for information on product quality, sizing accuracy, shipping and return policies, pricing, and customer support.