Some customers describe a luxe shopping experience with helpful staff. Several long-time buyers say fabric quality, fit consistency, and packaging have clearly declined. One customer points to steep international exchange fees that make size swaps very expensive. Another reviewer says they kept receiving ads and messages after buying.
Examples from available reviews (Apr 2022 – Mar 2026).
International exchanges incur excessive fees, making size exchanges prohibitively expensive.
“thats an additional 30 euro just to get the right size...”
After ordering, reviewer is repeatedly targeted by aggressive ads and messages.
“I AM BEING HOUNDED BY MAIL, TEXTS, AND ADS,”
Longtime customer reports declining fabric quality, inconsistent sizing, and shipping delays.
“a serious decline in the quality of fabric, fit and make.”
Luxurious shopping experience with quality products and helpful customer service.
“truly a luxurious experience”
One review calls out steep international exchange fees that make size changes too costly. Another review offers a rare note of praise for helpful customer service during a luxury purchase.
Several reviewers say weaker fabrics and poor packaging make the products feel less worth the price. A smaller group also flags added costs tied to international exchange fees.
Several reviews say items arrived wrinkled or wadded up and needed extra care before wearing. One reviewer reports heavy post-purchase mail, texts, and ads; this complaint shows up only rarely.
Most negative comments center on worsening fabric quality, inconsistent sizing, and cheaper packaging, especially from long-time customers. One review mentions shipping delays.
One reviewer says they were repeatedly contacted by mail, text, and ads after ordering; only a few mentions describe this kind of aggressive retargeting. Separately, a single comment praises attentive staff and service during a luxury shopping visit.
Reviews split between a reported luxury shopping experience and recurring complaints about declining product quality and extra exchange costs. Several mid-to-low ratings sit alongside a higher-rated positive experience, suggesting a polarized response.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (5) · Collected.reviews (1) · Quotes shortened · As of: March 2026
International exchanges incur excessive fees, making size exchanges prohibitively expensive.
“thats an additional 30 euro just to get the right size...”
After ordering, reviewer is repeatedly targeted by aggressive ads and messages.
“I AM BEING HOUNDED BY MAIL, TEXTS, AND ADS,”
Longtime customer reports declining fabric quality, inconsistent sizing, and shipping delays.
“a serious decline in the quality of fabric, fit and make.”
Longtime shopper says product quality and packaging have declined recently.
“Where silk items used to arrive crisp and ready to wear, now they are a wrinkled mess.”
Happy customer notes declining quality and poor packaging on recent purchase.
“my clothing arrived wadded up and wrinkled.”
I recently had the pleasure of purchasing from Fleur du Mal, and I must say that it was truly a luxurious experience. The collection of lingerie and clothing is simply stunning with a wide variety of options to choose from including bras, bodysuits, silk slips, and pajamas.
One thing that stood out to me was the exceptional quality of their products. Every piece seemed carefully crafted with attention to detail ensuring maximum comfort and style. I found their sizing chart very accurate which made online shopping hassle-free.
Another great feature worth mentioning is their customer service team who were helpful in answering all my queries about certain items before making my purchase. Free shipping on all US orders saved my money too!
In summary, Fleur du Mal delivers an amazing luxury experience in terms of style, quality, fit as well as convenience when buying online with free shipping. Their selection is vast enough for every occasion and product pricing reasonable for what you get in return.
Overall this has been one fantastic encounter with them!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Fleur du Mal designs and sells lingerie, ready-to-wear, and loungewear. Its range includes silk lingerie, bras, sleepwear, and wardrobe pieces. The brand sells online and runs boutiques in select cities. Product pages usually include sizing details, fabric content, and care instructions. Customer service supports orders, returns, and exchanges, and the company offers international shipping.