Reviews Analyzed
21
We Collect & Analyze Reviews
Found Health
Experiences & Reviews
Found Health is a U.S.-based telehealth provider focused on medically supervised weight-management programs. Services commonly combine licensed clinicians, prescription medication management, health coaching, and a mobile app for tracking and messaging. Many patients use insurance for visits and medication benefits; telehealth delivery includes scheduled virtual visits and digital coaching tools.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
29d
Overall Rating
3.8
Our Analysis
🎯
Service quality
Many reviews praise clinicians and personalized coaches for attentive care and expertise, but several reports cite inconsistent prescribing or care breakdowns.
Share of mentions
Mixed
25%
💰
Value for money
Some reviewers note lower cost or insurance coverage, but multiple complaints describe unexpected fees, withheld refunds, and perceived poor value.
Share of mentions
Weak
8%
⚡
User experience
Users frequently describe an easy-to-use app, helpful onboarding quiz, scheduling convenience and digital tools that supported adherence and results.
Share of mentions
Strong
8%
🔧
Product quality
Many reports describe effective medication and coaching leading to significant weight loss; a small number report dosing or safety concerns that required escalation.
Share of mentions
Strong
15%
📞
Communication
Some reviews highlight timely scheduling and responsiveness; others report slow replies, refill delays, and unreturned messages about refunds or billing.
Share of mentions
Mixed
15%
⭐
Overall experience
Overall impressions vary: multiple long-term success stories and rapid weight loss, counterbalanced by recurring billing, refill, and safety complaints.
Share of mentions
Mixed
29%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2022 – October 2025).
HORROR EXPERIENCE
"I started on found after I had a horrible experience with glp1 and I though this clinic was going to be different. I saw more positive than negative a..."
Maria
Trustpilot
Oct 01, 2025
Featured for: Documents severe adverse event and safety
Found- Great service and results
"UDATE: SEP 2025- I’m writing to share some updates on my experience with Found. Due to recent policy changes and some communication issues, I’m no lon..."
Larry C
Trustpilot
Oct 01, 2025
Featured for: Mixed praise then policy criticism
I have lost almost 100lbs with found
"I have lost almost 100lbs with found. The support from the medica..."
Carla
Trustpilot
Oct 01, 2025
Featured for: Long-term successful weight-loss evidence
Lots of fees, poor communication
"I was charged a membership fee. Then a visit fee. Then after weeks of waiting (poor communication) my prescription finally came through. Then the medi..."
Jessica Zabenco
Trustpilot
Oct 01, 2025
Featured for: Billing, fees, and poor communication
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
M
Maria
trustpilot.com
Oct 01, 2025
HORROR EXPERIENCE
I started on found after I had a horrible experience with glp1 and I though this clinic was going to be different. I saw more positive than negative a...
J
Jeff Novak
trustpilot.com
Oct 01, 2025
My Provider
My Provider, Sara Levin NP-C, is very personable, knowledge...
B
B Schurr
trustpilot.com
Oct 01, 2025
My weight loss match made in Heaven
Getting the correct meds on time, after meeting on a date and time that worked for me with one of the doctors was a great start. Getting the actively...
E
Elisha Murray
trustpilot.com
Oct 01, 2025
I personally feel if you use the app in…
I personally feel if you use the app in i...
J
Jamie and Joey Starling
trustpilot.com
Oct 01, 2025
Affordable
Found is so much more affordable than other clinics I have used in the past. T...
M
Michelle DeMarco
trustpilot.com
Oct 01, 2025
Great experience so far
Great experience so far! Love the...
J
Jessica Zabenco
trustpilot.com
Oct 01, 2025
Lots of fees, poor communication
I was charged a membership fee. Then a visit fee. Then after weeks of waiting (poor communication) my prescription finally came through. Then the medi...
M
Michele Harris
trustpilot.com
Oct 01, 2025
I signed up for found and had…
I signed up for found and had reservation. I requested a refund before my consultation but no one replied. I proceeded to explain to the Dr. About my...
S
Sundi March
trustpilot.com
Oct 01, 2025
Responsiveness
...
L
Larry C
trustpilot.com
Oct 01, 2025
Found- Great service and results
UDATE: SEP 2025- I’m writing to share some updates on my experience with Found. Due to recent policy changes and some communication issues, I’m no lon...
D
Denise G
trustpilot.com
Oct 01, 2025
They’re always kind attentive and…
They’re always kind att...
L
Lupe
trustpilot.com
Oct 01, 2025
I’m so great full in finding found
I’m so great full in finding found. It’s been helpful and still a j...
R
Rebecca Stewart
trustpilot.com
Oct 01, 2025
I love this group
I love this group, they are the most helpful and cari...
j
james bowling
trustpilot.com
Oct 01, 2025
Trust the Process
The process has been great an...
J
Jennifer Zeleny
trustpilot.com
Oct 01, 2025
3 years in
I have been with Found for 3 years. Initially I lost 45 lbs very quickly and plateaued. After that it was a bit more trial and error and I lost 10 mor...
L
Lisa Garza
trustpilot.com
Oct 01, 2025
I am finally losing weight again with…
I am finally losing weight again with the help of this program. The tips provided and the use of Aimee have been great! My provider has been awesome t...
S
Stacey
trustpilot.com
Oct 01, 2025
I had a horrible experience with them…
I had a horrible experience with them because of their “support”. I actually loved the medication when I was on it but their incredible lack of assist...
C
Carla
trustpilot.com
Oct 01, 2025
I have lost almost 100lbs with found
I have lost almost 100lbs with found. The support from the medica...
H
Haven W
trustpilot.com
Oct 01, 2025
I paid 129$ up front to not move…
I paid 129$ up front to not move forward. The whole process is so misleading. They made it seem like I would get Rybelsus for this cost + consultation...
K
Kristi
trustpilot.com
Oct 01, 2025
Great company!!
...
Conclusion
Reviewers report a mix of strong clinical support, personalized coaching, and a user-friendly app that many say contributed to measurable weight loss. At the same time, a number of reviews raise concerns about billing practices, refund handling, refill delays, and isolated safety or dosing issues. Consumers considering Found Health should verify insurance coverage, ask about visit and refill policies, and confirm prescribing practices up front. For complex medical questions or severe adverse effects, reviewers suggest consulting a specialist or in-person clinician.