Many reviewers praise framed prints for sharp photos, sturdy frames, and careful packaging. Buyers often point to quick turnaround and a simple online ordering process. A minority describe unresponsive customer support and print errors. Several customers said the price felt high at first but seemed fair once the finished piece arrived.
Examples from available reviews (Sep 2022 – Mar 2026).
Quality exceeded expectations and frame felt elegant.
“The quality of the photo and the frame were beyond my expectations.”
Great product, fair price, and swift shipment.
“Great product. Fair pricing. Swift shipment.”
Printed image was badly upscaled and cropped, and replacements were incorrect.
“The image was badly upscaled and poorly cropped.”
No response or updates and orders cannot be modified or canceled.
“Awful customer service.”
Several reviews mention on-time delivery and quick production. Reviewers also describe an easy ordering process and occasional follow-up from staff after purchase.
Price comes up less often than quality. When it does, reviewers call the product fairly priced, or say it seemed expensive at first but felt worth it once it arrived.
Customers describe a website that’s easy to navigate and checkout that feels simple. Several reviewers also mention protective packaging and a polished presentation on arrival.
Across reviews, people repeatedly praise photo sharpness, frame build, and the overall finish. A small number report poor cropping or upscaling, along with reused images that arrived damaged.
Several critical reviews say their questions went unanswered and they couldn’t change or cancel orders. Positive comments about customer service appear too, but less often than the communication complaints.
Most feedback highlights high-quality finished frames and smooth delivery. The main negatives focus on weak communication and occasional production errors that needed fixing.
For each review, the core experience based on original source reviews.
Sources: Reviews (19) · bbb.org (4) · Reviews (1) · Quotes shortened · As of: March 2026
Order arrived in time and staff followed up.
“They got my order to me in time for Valentines day”
Work looked great and recipient loved it.
“The work done was great.”
Product quality and packaging were perfect for a gift.
“Quality and packaging were perfect.”
Frames and picture quality were great.
“great frames, great quality.”
Glass print arrived quickly and was done very well.
“The glass print I ordered was done and received quickly and very well.”
Quality exceeded expectations and frame felt elegant.
“The quality of the photo and the frame were beyond my expectations.”
Excellent frame and photo quality with quick turnaround.
“Excellent quality; frame and photo.”
Impressed by work and packaging showed care.
“The packaging for mailing was really something special”
Ordering process was easy and delivery was fast.
“The process was pretty easy.”
Excellent product with fast turnaround and good service.
“The print and frame are excellent, fast turnaround and great customer service!”
Final product turned out wonderful with a white frame.
“Final product came out wonderful - I got a white frame image.”
Great customer service and wall frame photos were well received.
“Great customer service!!”
Great product, fair price, and swift shipment.
“Great product. Fair pricing. Swift shipment.”
Super quality and very fast delivery.
“Super quality and very fast”
Photos were very clear, frames beautiful, and delivery was fast.
“The pictures came out very clear and the frames are beautiful!”
Website was easy to navigate and order arrived quickly.
“Website was so easy to navigate.”
Initially pricey but product proved timeless and professionally made.
“Pricey when I ordered it, i thought, then I received the finished product”
Product was very nice and reviewer highly recommends it.
“Very nice product, I highly recommend it.”
Excellent customer service and product.
“5/5 excellent customer service and product!”
Sloppy work left holes in subjects and they reused the damaged photo.
“They had used the photo with holes and were covering it up.”
Printed image was badly upscaled and cropped, and replacements were incorrect.
“The image was badly upscaled and poorly cropped.”
No response or updates and orders cannot be modified or canceled.
“Awful customer service.”
Poor communication resulted in no fixes and the same incorrect picture.
“Poor customer service.”
I recently tried out Frameology to frame one of my favorite photos, and I have to say, the experience was fantastic! Ordering online was quick and easy, and their prices start at a very affordable $15. The communication throughout the entire process was impressive - I received updates every step of the way from when my order was received, to when it shipped.
What really stood out to me though, was the quality of their work. The attention to detail is truly impressive; my photo came back perfectly framed and ready for display. They even offer free adjustments if you're not completely satisfied with how your photo turns out!
Overall, I would highly recommend Frameology for framing any cherished memories or special moments you want beautifully displayed in your home. Their service is top-notch and their end product exceeded all expectations!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Frameology sells custom photo framing and printed wall art through its website. Customers upload images and choose frame styles, sizes, and mounting options. The company makes ready-to-hang framed prints and glass-mounted photos. Orders ship to homes and arrive as finished frames for personal use or gifts.