Reviews Analyzed
3
We Collect & Analyze Reviews
Fred Meyer Jewelers
Experiences & Reviews
Fred Meyer Jewelers is a retail jewelry brand operating within Fred Meyer stores and online, offering rings, watches, and other fine jewelry plus in-store services such as repairs and appraisals. Consumers researching this retailer often look for information on product quality, staff assistance, repair policies, and warranty coverage.
Overview & Key Metrics
Positive Sentiment
67%
Latest Review
20d
Overall Rating
3.8
Our Analysis
🎯
Service quality
Two reviewers praised helpful sales staff and proactive service; one reviewer reported damaged repair work and dissatisfaction with workmanship guarantees.
Share of mentions
Mixed
25%
💰
Value for money
One reviewer reported a poor repair outcome and a partial payout, expressing that the repair did not reflect fair value; no clear positive value comments.
Share of mentions
Mixed
8%
⚡
User experience
No reviews discussed website, app, or checkout flows; comments focus on in-store interactions and in-person service instead of digital experience.
Share of mentions
Mixed
0%
🔧
Product quality
Two reviewers described watches and a ring as high quality and satisfactory; one reviewer reported their bracelet was damaged during a repair.
Share of mentions
Mixed
25%
📞
Communication
Some customers noted responsive, helpful staff and quick delivery; another customer said warranty terms and repair coverage were not clearly communicated.
Share of mentions
Mixed
17%
⭐
Overall experience
Two reviewers reported positive purchase experiences and staff support; one reviewer had a negative overall experience due to repair damage and warranty limits.
Share of mentions
Mixed
25%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 3 verified reviews (December 2021 – October 2025).
Ladies' Bulova Regatta Watch
"My friend recommended I buy the Ladies' Bulova Regatta Watch, and I'm so glad I did! The watch is absolutely beautiful, and it's very high quality. It keeps perfect time, and the band is very comfortable. I've gotten so many compliments on it!
I also love the customer service at Bulova. They were great to deal with, and they were very responsive. They even sent me a replacement watch after the band of my first one broke. I wasn't expecting that, so it was very nice! The delivery also went very fast!
My advice to anyone looking for a beautiful watch is, don't hesitate. The Ladies' Bulova Regatta Watch is great quality, and it looks stunning. You will not be disappointed!
"
Maria
Collected.reviews
Dec 18, 2021
Featured for: Example of responsive customer service
Anna was so helpful on finding the…
"Anna was so helpful on finding the right ring for my daughtrr at the jewlry, she took the time to show us their inventory and not only what was in..."
Josh Dental Hillsboro
Trustpilot
Oct 01, 2025
Featured for: Helpful staff, in-store inventory assistance
Freddy's doesn't guarantee their work, only their inventory!
"I took in a bracelet to have it repaired, but the jeweler actually damaged it. What they don't tell you when you take your jewelery in for repair is:..."
Callie W
Trustpilot
Oct 01, 2025
Featured for: Repair damage and warranty complaint
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 3 reviews
All Customer Reviews
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
Josh Dental Hillsboro
trustpilot.com
Oct 01, 2025
Anna was so helpful on finding the…
Anna was so helpful on finding the right ring for my daughtrr at the jewlry, she took the time to show us their inventory and not only what was in...
C
Callie W
trustpilot.com
Oct 01, 2025
Freddy's doesn't guarantee their work, only their inventory!
I took in a bracelet to have it repaired, but the jeweler actually damaged it. What they don't tell you when you take your jewelery in for repair is:...
M
Maria
Collected.reviews
Dec 18, 2021
Ladies' Bulova Regatta Watch
My friend recommended I buy the Ladies' Bulova Regatta Watch, and I'm so glad I did! The watch is absolutely beautiful, and it's very high quality. It keeps perfect time, and the band is very comfortable. I've gotten so many compliments on it!
I also love the customer service at Bulova. They were great to deal with, and they were very responsive. They even sent me a replacement watch after the band of my first one broke. I wasn't expecting that, so it was very nice! The delivery also went very fast!
My advice to anyone looking for a beautiful watch is, don't hesitate. The Ladies' Bulova Regatta Watch is great quality, and it looks stunning. You will not be disappointed!
Conclusion
Reviews show a mix of positive in-store service and product satisfaction alongside a notable repair and warranty complaint. Customers describe helpful staff who locate inventory and assist with purchases, and some praise product quality and delivery speed. At least one reviewer reported a repair that damaged a sentimental item and said workmanship was not covered by warranty. Consumers should ask specifically about repair guarantees and warranty coverage before service, inspect repaired items carefully, and confirm what is covered if the item wasn’t originally purchased from the store.