Free Fly Apparel
Experiences & Reviews
Free Fly Apparel is a direct-to-consumer clothing brand known for casual and performance apparel made largely from bamboo-derived fabrics. The company is often searched by consumers looking for lightweight, breathable outdoor shirts, shorts, and travel-ready pieces marketed for sun protection and sustainable materials. Shoppers researching Free Fly commonly compare fit, fabric performance, durability, and customer-service practices before buying.
Overview & Key Metrics
Our Analysis
Service quality
Service experiences are mixed but trend negative: a few helpful interactions exist, while several reviews report unhelpful responses or denied remedies.
Value for money
Price is questioned by some reviewers who describe items as pricey and report limited perceived value when fit or durability problems occur.
User experience
Limited mentions of site/purchase experience: one reviewer noted a sales-timing issue and inability to apply a discount retroactively.
Product quality
Product quality receives both praise and criticism: many highlight soft, breathable bamboo fabric; others report stretching, sizing, or material issues.
Communication
Communication reports vary: some customers describe helpful, knowledgeable staff; multiple reviews report no response or unsatisfactory explanations.
Overall experience
Overall impressions are mixed: several buyers praise comfort and fit, while others cite shipping delays, return/exchange problems, or durability concerns.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 6 verified reviews (January 2023 โ October 2025).
A Review of Free Fly Apparel: Versatile & Comfortable Clothing That Delivers on Performance
"I recently purchased some clothing from Free Fly Apparel and I must say that I am thoroughly impressed with their products. The bamboo fabric they use is so soft, breathable, and comfortable to wear. Not only that, but the clothes offer great sun protection as well which is perfect for outdoor activities. The customer service team was also very helpful in assisting me with any questions I had about sizing or specific products. They were knowledgeable and friendly throughout our interactions. Overall, I highly recommend Free Fly Apparel if you're looking for sustainable, high-quality performance clothing that manages to remain ultra-comfortable at the same time. Their attention to detail has not gone unnoticed by this satisfied customer!"
Their shorts stretch out!
"After 3 years, these "hybrid" shorts stretched out at least 2 sizes (32 to a 34 waist). I contacted the company and they said, "yes, they can stretch..."
No support for loyal customers
"After 16 purchases through this company that makes comfortable bamboo clothes I decided to switch it up and try a product if a different material (can..."
nice clothing, but a couple hiccups
"clothing is comfortable and well made albeit on the pricey side. I had a couple returns and an exchange on 7/12. the exchange was processed fairly, bu..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
All Customer Reviews
Sources: Trustpilot (5) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Their shorts stretch out!
After 3 years, these "hybrid" shorts stretched out at least 2 sizes (32 to a 34 waist). I contacted the company and they said, "yes, they can stretch...
This company is awful
This company is awful. Long ship times and no response from cust...
No support for loyal customers
After 16 purchases through this company that makes comfortable bamboo clothes I decided to switch it up and try a product if a different material (can...
So soft - my new fav
I recently bought the bamboo Motion t-shirt, and it is my new favorite. I love the material, the fit, and it washes really well, and keeps its shape....
nice clothing, but a couple hiccups
clothing is comfortable and well made albeit on the pricey side. I had a couple returns and an exchange on 7/12. the exchange was processed fairly, bu...
A Review of Free Fly Apparel: Versatile & Comfortable Clothing That Delivers on Performance
I recently purchased some clothing from Free Fly Apparel and I must say that I am thoroughly impressed with their products. The bamboo fabric they use is so soft, breathable, and comfortable to wear. Not only that, but the clothes offer great sun protection as well which is perfect for outdoor activities.
The customer service team was also very helpful in assisting me with any questions I had about sizing or specific products. They were knowledgeable and friendly throughout our interactions.
Overall, I highly recommend Free Fly Apparel if you're looking for sustainable, high-quality performance clothing that manages to remain ultra-comfortable at the same time. Their attention to detail has not gone unnoticed by this satisfied customer!
Conclusion
Reviews show consistent praise for Free Flyโs bamboo-based fabrics โ customers often note softness, breathability, and sun protection. At the same time, multiple reviewers report problems with fit, occasional stretching, and inconsistencies across materials. Several customers also describe frustrating return or communication experiences, including delayed refunds or denied exchanges. If youโre considering a purchase, check the return policy and size guidance, examine recent product notes on durability, and retain order documentation in case customer-service follow-up is needed.