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We Collect & Analyze Reviews

Free Fly Apparel
Experiences & Reviews

Free Fly Apparel is a direct-to-consumer clothing brand known for casual and performance apparel made largely from bamboo-derived fabrics. The company is often searched by consumers looking for lightweight, breathable outdoor shirts, shorts, and travel-ready pieces marketed for sun protection and sustainable materials. Shoppers researching Free Fly commonly compare fit, fabric performance, durability, and customer-service practices before buying.

Overview & Key Metrics

Reviews Analyzed 6
Positive Sentiment 50%
Latest Review 13d
Overall Rating
2.8

Our Analysis

🎯

Service quality

Service experiences are mixed but trend negative: a few helpful interactions exist, while several reviews report unhelpful responses or denied remedies.

Share of mentions
22%
Weak
💰

Value for money

Price is questioned by some reviewers who describe items as pricey and report limited perceived value when fit or durability problems occur.

Share of mentions
4%
Weak
⚡

User experience

Limited mentions of site/purchase experience: one reviewer noted a sales-timing issue and inability to apply a discount retroactively.

Share of mentions
4%
Weak
🔧

Product quality

Product quality receives both praise and criticism: many highlight soft, breathable bamboo fabric; others report stretching, sizing, or material issues.

Share of mentions
22%
Mixed
📞

Communication

Communication reports vary: some customers describe helpful, knowledgeable staff; multiple reviews report no response or unsatisfactory explanations.

Share of mentions
22%
Weak
⭐

Overall experience

Overall impressions are mixed: several buyers praise comfort and fit, while others cite shipping delays, return/exchange problems, or durability concerns.

Share of mentions
26%
Mixed

View all 6 public customer reviews – filtered by relevance →

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias — just real customer voices.

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Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 6 reviews

All Customer Reviews

Sources: Trustpilot (5) · Collected.reviews (1) · Quotes shortened · As of: October 2025

G
Greg Davis
trustpilot.com Oct 01, 2025

Their shorts stretch out!

After 3 years, these "hybrid" shorts stretched out at least 2 sizes (32 to a 34 waist). I contacted the company and they said, "yes, they can stretch...

S
Studio Cloud
trustpilot.com Oct 01, 2025

This company is awful

This company is awful. Long ship times and no response from cust...

P
Patrick Steffens
trustpilot.com Oct 01, 2025

No support for loyal customers

After 16 purchases through this company that makes comfortable bamboo clothes I decided to switch it up and try a product if a different material (can...

M
M Mueller
trustpilot.com Oct 01, 2025

So soft - my new fav

I recently bought the bamboo Motion t-shirt, and it is my new favorite. I love the material, the fit, and it washes really well, and keeps its shape....

n
nick
trustpilot.com Oct 01, 2025

nice clothing, but a couple hiccups

clothing is comfortable and well made albeit on the pricey side. I had a couple returns and an exchange on 7/12. the exchange was processed fairly, bu...

N
Naomie Mueller
Collected.reviews Jan 10, 2023

A Review of Free Fly Apparel: Versatile & Comfortable Clothing That Delivers on Performance

I recently purchased some clothing from Free Fly Apparel and I must say that I am thoroughly impressed with their products. The bamboo fabric they use is so soft, breathable, and comfortable to wear. Not only that, but the clothes offer great sun protection as well which is perfect for outdoor activities.

The customer service team was also very helpful in assisting me with any questions I had about sizing or specific products. They were knowledgeable and friendly throughout our interactions.

Overall, I highly recommend Free Fly Apparel if you're looking for sustainable, high-quality performance clothing that manages to remain ultra-comfortable at the same time. Their attention to detail has not gone unnoticed by this satisfied customer!

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Conclusion

Reviews show consistent praise for Free Fly’s bamboo-based fabrics — customers often note softness, breathability, and sun protection. At the same time, multiple reviewers report problems with fit, occasional stretching, and inconsistencies across materials. Several customers also describe frustrating return or communication experiences, including delayed refunds or denied exchanges. If you’re considering a purchase, check the return policy and size guidance, examine recent product notes on durability, and retain order documentation in case customer-service follow-up is needed.