Reviews show consistent praise for Free Fly’s bamboo-based fabrics — customers often note softness, breathability, and sun protection. At the same time, multiple reviewers report problems with fit, occasional stretching, and inconsistencies across materials. Several customers also describe frustrating return or communication experiences, including delayed refunds or denied exchanges. If you’re considering a purchase, check the return policy and size guidance, examine recent product notes on durability, and retain order documentation in case customer-service follow-up is needed.
Examples from available reviews (Jan 2023 – Feb 2026).
Product is comfortable, breathable, and performs well for outdoor activities.
“The bamboo fabric they use is so soft, breathable, and comfortable to wear.”
Shorts stretched two sizes after three years; company offered only a discount.
“these "hybrid" shorts stretched out at least 2 sizes”
Closeout items couldn't be returned, so reviewer couldn't exchange ill-fitting shorts.
“aren’t eligible for return OR exchange”
Comfortable clothing, but returns delayed and price adjustment refused.
“they apologized and refunded the money as requested about a week later.”
Service experiences are mixed but trend negative: a few helpful interactions exist, while several reviews report unhelpful responses or denied remedies.
Price is questioned by some reviewers who describe items as pricey and report limited perceived value when fit or durability problems occur.
Limited mentions of site/purchase experience: one reviewer noted a sales-timing issue and inability to apply a discount retroactively.
Product quality receives both praise and criticism: many highlight soft, breathable bamboo fabric; others report stretching, sizing, or material issues.
Communication reports vary: some customers describe helpful, knowledgeable staff; multiple reviews report no response or unsatisfactory explanations.
Overall impressions are mixed: several buyers praise comfort and fit, while others cite shipping delays, return/exchange problems, or durability concerns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (5) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Shorts stretched two sizes after three years; company offered only a discount.
“these "hybrid" shorts stretched out at least 2 sizes”
Long shipping times and no customer service response; status unknown.
“Long ship times and no response from customer service.”
Closeout items couldn't be returned, so reviewer couldn't exchange ill-fitting shorts.
“aren’t eligible for return OR exchange”
Bamboo t-shirt is soft, fits well, washes and keeps its shape.
“High quality garments”
Comfortable clothing, but returns delayed and price adjustment refused.
“they apologized and refunded the money as requested about a week later.”
I recently purchased some clothing from Free Fly Apparel and I must say that I am thoroughly impressed with their products. The bamboo fabric they use is so soft, breathable, and comfortable to wear. Not only that, but the clothes offer great sun protection as well which is perfect for outdoor activities.
The customer service team was also very helpful in assisting me with any questions I had about sizing or specific products. They were knowledgeable and friendly throughout our interactions.
Overall, I highly recommend Free Fly Apparel if you're looking for sustainable, high-quality performance clothing that manages to remain ultra-comfortable at the same time. Their attention to detail has not gone unnoticed by this satisfied customer!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Free Fly Apparel is a direct-to-consumer clothing brand known for casual and performance apparel made largely from bamboo-derived fabrics. The company is often searched by consumers looking for lightweight, breathable outdoor shirts, shorts, and travel-ready pieces marketed for sun protection and sustainable materials. Shoppers researching Free Fly commonly compare fit, fabric performance, durability, and customer-service practices before buying.