Reviewers describe notably soft, breathable clothing that feels comfortable for outdoor wear. Several reviews mention slow shipping, limited replies from customer service, and delays in resolving returns. Some buyers ran into strict return or exchange rules on closeout items. One reviewer said a pair of shorts stretched a lot over time.
Examples from available reviews (Jan 2023 – Mar 2026).
Bamboo t-shirt is soft, fits well, washes and keeps its shape.
“High quality garments”
Shorts stretched two sizes after three years; company offered only a discount.
“these "hybrid" shorts stretched out at least 2 sizes”
Long shipping times and no customer service response; status unknown.
“Long ship times and no response from customer service.”
Closeout items couldn't be returned, so reviewer couldn't exchange ill-fitting shorts.
“aren’t eligible for return OR exchange”
Several reviews point to return and exchange hassles, especially for closeout items marked as not eligible. One buyer got a refund after a delay, while another was offered only a discount for a garment that stretched. Customers also describe slow turnaround on service requests.
Some reviews say the comfortable, performance-focused clothing feels like a good value. Others mention denied price adjustments and limited fixes when items don’t fit or wear down. In a few cases, the company offered refunds or discounts rather than replacements.
Many reviewers praise the comfort, breathability, and fit of shirts and other pieces. One shorts style shows fit and durability trouble, with reports of stretching over time. Return limits and slow service make sizing or wear issues harder for affected customers.
Several reviews describe soft, breathable fabrics that keep their shape after washing. Another review reports hybrid shorts stretching significantly after extended wear. Strong fabric feel comes up repeatedly, alongside this single durability complaint.
One review describes long shipping times and no reply from customer service. Other reviews mention that the company eventually responded, apologized, and then processed refunds. Overall, reviewers note missed communication along with slower fulfillment.
Feedback pairs strong comfort and fabric performance with recurring frustrations around service, shipping, and returns. Support sometimes fixes problems, but it can move slowly or offer limited options. Closeout and exchange rules shape the final outcome in several cases.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (5) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Shorts stretched two sizes after three years; company offered only a discount.
“these "hybrid" shorts stretched out at least 2 sizes”
Long shipping times and no customer service response; status unknown.
“Long ship times and no response from customer service.”
Closeout items couldn't be returned, so reviewer couldn't exchange ill-fitting shorts.
“aren’t eligible for return OR exchange”
Bamboo t-shirt is soft, fits well, washes and keeps its shape.
“High quality garments”
Comfortable clothing, but returns delayed and price adjustment refused.
“they apologized and refunded the money as requested about a week later.”
I recently purchased some clothing from Free Fly Apparel and I must say that I am thoroughly impressed with their products. The bamboo fabric they use is so soft, breathable, and comfortable to wear. Not only that, but the clothes offer great sun protection as well which is perfect for outdoor activities.
The customer service team was also very helpful in assisting me with any questions I had about sizing or specific products. They were knowledgeable and friendly throughout our interactions.
Overall, I highly recommend Free Fly Apparel if you're looking for sustainable, high-quality performance clothing that manages to remain ultra-comfortable at the same time. Their attention to detail has not gone unnoticed by this satisfied customer!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Free Fly Apparel runs an online clothing brand that sells men’s and women’s casual and performance apparel. Product pages show items like shirts, shorts, and layers, along with sizing charts and fabric details. Shoppers order through the website, and the company fulfills and ships purchases through its distribution network. The site also posts shipping and return policies and offers order tracking.