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We Collect & Analyze Reviews

Gaby's Bags
Experiences & Reviews

Gaby's Bags operates as an e-commerce seller of handbags and related accessories. People researching the brand typically evaluate product listings, checkout and payment options, shipping speed, packaging, and returns or customer-service channels.

Overview & Key Metrics

Reviews Analyzed 1
Positive Sentiment 100%
Latest Review 1430d
Overall Rating
4.3

Our Analysis

🎯

Service quality

Delivery arrived promptly and packaging was praised, but receiving the wrong color led to disappointment and a customer-service complaint.

Share of mentions
20%
Mixed
💰

Value for money

The review does not address price or perceived value; payment methods were noted but no explicit assessment of value for money.

Share of mentions
0%
Mixed
⚡

User experience

Website browsing and the ordering process were described as easy, with multiple payment options available during checkout.

Share of mentions
20%
Mixed
🔧

Product quality

Packaging quality was praised, but the delivered item did not match the ordered color (brown vs. black), creating dissatisfaction.

Share of mentions
20%
Mixed
📞

Communication

The reviewer contacted customer care to complain about the incorrect item; they did not pursue a return due to concerns about the process.

Share of mentions
20%
Mixed
⭐

Overall experience

The overall impression was mixed: initial disappointment over the color error, later acceptance as the reviewer came to like the bag.

Share of mentions
20%
Mixed

View all 1 public customer reviews – filtered by relevance →

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025

V
Victoria Dawn
Collected.reviews Nov 18, 2021

Tory Burch Brown handbag

Handbags are part of every woman's life. I ordered a Tory Burch's brown handbag from Gaby’s bag but they did not deliver to my expectations. It was my first time. Checking out products on their website and the ordering process was easy. The payment modes were also favorable for me. At Least after PayPal failed, I had the option of using my MasterCard. They also made the delivery first. The packaging was also impressive. But they disappointed me. I wondered how brown and black would appear the same. My order read brown, but I received a black bag. I complained to the customer care service rep though I did not return the bag. I was afraid of the return process. With time, I have come to like it.

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Conclusion

The single available review shows a mixed customer experience: checkout and payment options worked well and delivery plus packaging were positive. However, the ordered color did not match the received item, prompting a complaint and hesitation to use the return process. Shoppers should verify color descriptions and photos, and review return and customer-service policies before ordering. If color accuracy is critical, contact the seller beforehand and confirm return steps and timelines.