Reviewers often praise the build quality and quick, helpful support. Many also note fast delivery. Some buyers report serious problems, including wrong sizing and sloppy workmanship. Overall reactions range from enthusiastic repeat purchases to strong disappointment.
Examples from available reviews (Oct 2015 – Mar 2026).
Reviewer praised products and top-notch customer service, recommending company.
“Love the products and the customer service is top notch!”
Repeat buyer praised unmatched product quality and fast free delivery.
“The quality of their games is unmatched.”
Reviewer was disappointed by poor craftsmanship and product defects.
“Very disappointed in quality/craftsmanship of product.”
Manager Mel resolved a damaged board issue and upgraded product.
“Quite happy with the new board and the excellent customer service provided by Mel.”
Several reviews describe quick, responsive customer service. One reviewer mentions a manager, Mel, who handled a damaged-board problem and upgraded the product. Some customers say they recommend the company based on these service experiences.
Few reviews talk directly about price or value. A handful call their purchase "extremely happy" or "unmatched," hinting at strong value without mentioning cost. None lay out a detailed cost-versus-benefit breakdown.
Customers report on-time delivery across several orders. One reviewer says the set matched a family heirloom and brought back memories. Many comments focus on when the order arrived and whether the product matched expectations.
Many reviewers applaud the boards and sets for their craftsmanship, describing the quality as high and unmatched. Others report clear issues, including incorrect dimensions, scratched surfaces, and poor workmanship on some items. As a result, opinions split between strong praise and obvious defects.
There are few concrete examples of proactive communication. Most mentions focus on how specific problems were handled rather than regular order updates. When named staff step in, reviewers say it works well.
Reviews show a sharp divide between very happy repeat buyers and very unhappy customers. Positive accounts highlight product quality and support. Negative ones focus on defects and weak craftsmanship.
For each review, the core experience based on original source reviews.
Sources: resellerratings.com (6) · Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Reviewer praised products and top-notch customer service, recommending company.
“Love the products and the customer service is top notch!”
Reviewer liked the Chinese checkers set because it matched their grandmother's.
“It’s just like the one my grandmother always beat me at.”
Product looked attractive but was inaccurately sized and scratched.
“Very innacurate. 1 3/4 inches should be around 44,5mm or just below 45mm.”
GammonVillage exceeded our expectations. Our order was completed and delivered ahead of schedule, which is always nice. The quality of the boards is second to none, and I am extremely satisfied with my purchase.
Customer service was excellent as well. They were quick to answer any questions or concerns we had about our order (we had some personal messages during our holiday rush). They are always professional and polite. Overall, we are very happy with our purchase of the Italian brass chess boards from GammonVillage.
I highly recommend GammonVillage for your next board game purchase! They have the best!
5 stars - "Beautiful and high-quality boards!"
Repeat buyer praised unmatched product quality and fast free delivery.
“The quality of their games is unmatched.”
Items were received in a timely manner.
“Received items ordered in a timely manner.”
Manager Mel resolved a damaged board issue and upgraded product.
“Quite happy with the new board and the excellent customer service provided by Mel.”
Extremely happy with quality backgammon set and fast free delivery.
“Extremely happy with my purchase.”
Reviewer was disappointed by poor craftsmanship and product defects.
“Very disappointed in quality/craftsmanship of product.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Gammon Village sells backgammon sets, wooden boards, and classic game accessories online. Its website lists details like board dimensions, materials, and finish options. The store offers complete sets as well as dice, doubling cubes, and carrying cases. It also posts ordering, shipping, and return information for customers across multiple regions.