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We Collect & Analyze Reviews

GDF Studio
Experiences & Reviews

GDF Studio is a direct-to-consumer home and outdoor furnishings brand that sells furniture and outdoor living products primarily through online channels. Typical product categories include outdoor seating, swings, fire pits and dining sets. Consumers researching GDF Studio commonly look for information about product durability, warranties, returns and customer service performance.

Overview & Key Metrics

Reviews Analyzed 28
Positive Sentiment 21%
Latest Review 29d
Overall Rating
1.7

Our Analysis

🎯

Service quality

Many reviewers report slow, inadequate or disputed resolutions; a minority describe successful replacements or reimbursements after follow-up.

Share of mentions
21%
Weak
💰

Value for money

Some customers describe poor durability and feeling the purchase lacked long‑term value; a few note promotions or reimbursements improved perceived value.

Share of mentions
4%
Mixed

User experience

Experiences vary: several buyers praise fast shipping and easy assembly, while others report pickup, tracking and return logistics problems.

Share of mentions
13%
Mixed
🔧

Product quality

Reports frequently mention premature wear, cracking, rusting, peeling or missing parts across furniture and fire pit products.

Share of mentions
19%
Weak
📞

Communication

Multiple reviews describe poor responsiveness, deleted or ignored feedback and runarounds; a subset praises clear, timely replies and follow‑through.

Share of mentions
18%
Weak

Overall experience

Overall impressions skew negative in the reviews: recurring complaints about product longevity and customer support outweigh positive resolution stories.

Share of mentions
24%
Weak

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 28 reviews

All Customer Reviews

Sources: External Source (20) · Collected.reviews (8) · Quotes shortened · As of: October 2025

E
Eddie Bonilla
External Source Sep 16, 2025

Bought the Isiah pouch swing with stand…

Bought the Isiah pouch swing with stand price was 579.00$swing was assembled end of march nice swing but by July it is already crac...

J
Jennifer Keen
External Source Apr 14, 2025

Garbage!

Bought a pair of wicker lounge chairs, large and sturdy appearing, ~$450 for the pair, and less than a year after purchase, having been used only a ha...

H
Heidi Gabor
External Source Jan 28, 2025

BUYER BEWARE!!!!

I bought a fire pit 14 months ago for a second home. It was used less than 20 times and now the knob doesn’t turn. Since it’s broke just outside their...

R
RJ
External Source Nov 14, 2024

Buyers Beware... Sad experiece!

I bought the beige set less than a year ago and now, one of the chairs' gold trim is fading off. The armrest section of one of the chairs is showing d...

M
Michael K
External Source Feb 08, 2024

Did not pay affiliate commission

Our company was their affiliate on the Impact affilia...

M
Mark
External Source Jan 23, 2024

Company declined a replacement unit…

Company declined a replacement unit after 2 years. They do not offer parts to fix the poor quality furniture...

B
Brian T
External Source Oct 02, 2023

Stay away- Terrible customer service

Stay away- Terrible customer service. Sent us a broken chair. We offered to keep/ fix the chair but we would like to...

L
Larry B
External Source Aug 11, 2023

Excellent customer service

Excellent customer service and communication. We had an issue with a product and they ra...

J
John Remorenko
External Source Jul 24, 2023

Fire Hazard - GDF studio Fire Pit …

GDF studio purchased supplied outdoor fire pit is a fire hazard; metal support stand rusted causing tank to collapse. Not durable. Was covered and las...

M
Megan Helmer
External Source Jun 06, 2023

I have tried to get ahold of someone…

I have tried to get ahold of someone multiple times to be refunded for unsafe defectiv...

h
henry
External Source Feb 07, 2023

absolutely horrible return process &…

absolutely horrible return process & customer support...

S
SMOKEY BOUDIN
External Source Dec 14, 2022

Outdoor swing replaced after not standing up to weather

In 2020 I purchased Tyrell Outdoor Grey Finished Larch Wood Swinging Loveseat. The wood did not stand up to the weather. Within 2 years, one slat is s...

R
Razmig Varsam
External Source Jul 06, 2022

What a waste of money! Don't buy from here!

I need to return my complete order because after a month of using it, the outdoor couch we got is coming apart at the seams, and the egg chair we got...

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Collected.reviews Jun 26, 2022

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Collected.reviews Apr 28, 2022

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Collected.reviews Apr 18, 2022

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Collected.reviews Mar 29, 2022

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randall paulenich
External Source Mar 22, 2022

Do not buy from this company

Do not buy from this company. False advertising on their fire pits. Claim they are gas when they are propane. Plus $160 more expensive on their websit...

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Conclusion

Reviews of GDF Studio show a mix of experiences. Many customers report product durability problems—examples include cracking, rust and peeling within months to a year—and several describe difficulties getting warranty help or satisfactory returns. Other customers note prompt responses, replacement parts, or reimbursements when issues were escalated. If you consider buying, review warranty terms, document condition on delivery, keep all communications, and check seller and marketplace return policies before purchase.