Reviews Analyzed
2
We Collect & Analyze Reviews
German Slippers
Experiences & Reviews
German Slippers is a footwear retailer focused on slippers and indoor shoes, primarily serving consumers through online sales channels. Shoppers researching this brand typically evaluate fit, materials, shipping, return policies, and after-sales handling when comparing options.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
28d
Overall Rating
3.4
Our Analysis
🎯
Service quality
Delivery is noted as timely by at least one reviewer, but return handling and refund processing are consistently criticized as slow or problematic.
Share of mentions
Weak
20%
💰
Value for money
Some reviewers cite low prices and good product value, while others report return shipping and restocking fees that substantially increase their net cost.
Share of mentions
Mixed
20%
⚡
User experience
No comments on website or app usability in these reviews; feedback focuses on ordering outcomes, returns, and costs rather than digital experience.
Share of mentions
Mixed
0%
🔧
Product quality
Product materials and overall slipper quality are described positively by one reviewer, but fit and sizing issues caused multiple returns for another.
Share of mentions
Mixed
20%
📞
Communication
Both reviews describe poor post-purchase communication: delayed replies and missing updates about return status and refund processing.
Share of mentions
Weak
20%
⭐
Overall experience
Overall impressions are mixed to negative: product quality and delivery can be acceptable, but costly or slow return handling harms the experience.
Share of mentions
Weak
20%
Our Independent Methodology
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (November 2021 – October 2025).
Ballerina slippers
"Horrible return process. Though German Slippers deliver quality slippers in a wide range at low cost and on time, they need to upgrade how to handle returns. Bought six pairs of ballerina slippers and two boiled wool slippers, but four pairs were too big for my kids. I made sure I notified them real quick before the fourteen days stipulated in their return policy elapsed. After eight days, I had sent back the sippers. The company's customer care rep assured me that the issue would be looked into professionally, and he would get back as soon as possible. I waited for an email notifying me of the progress, but there was no communication. Again, I contacted them and got a similar response. Today is the ninth day I'm yet to be refunded. "
Allison Alan
Collected.reviews
Nov 17, 2021
Featured for: mentions product quality and delivery
BEWARE of return shipping and restocking fees
"I ordered 4 pair of Haflingers and had to return all 4 pair as they were for feet with much more meat on them. BEWARE if you order from this company,..."
Deb Mosher
Trustpilot
Oct 01, 2025
Featured for: overall negative experience, will not reorder
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
D
Deb Mosher
trustpilot.com
Oct 01, 2025
BEWARE of return shipping and restocking fees
I ordered 4 pair of Haflingers and had to return all 4 pair as they were for feet with much more meat on them. BEWARE if you order from this company,...
A
Allison Alan
Collected.reviews
Nov 17, 2021
Ballerina slippers
Horrible return process. Though German Slippers deliver quality slippers in a wide range at low cost and on time, they need to upgrade how to handle returns. Bought six pairs of ballerina slippers and two boiled wool slippers, but four pairs were too big for my kids. I made sure I notified them real quick before the fourteen days stipulated in their return policy elapsed. After eight days, I had sent back the sippers. The company's customer care rep assured me that the issue would be looked into professionally, and he would get back as soon as possible. I waited for an email notifying me of the progress, but there was no communication. Again, I contacted them and got a similar response. Today is the ninth day I'm yet to be refunded.
Conclusion
The provided reviews show German Slippers can deliver quality slippers on time but that returns and refunds are a recurring pain point. One reviewer waited nine days without a refund; another reported paying $38 in return shipping plus a $58 restocking fee, totaling $96 to try the product. Prospective buyers should read the return policy carefully and factor return shipping and restocking fees into the total cost. If sizing is uncertain, consider ordering conservatively and contact customer service promptly if a return is needed.