Reviews for Getnamenecklace show a mix of positive and negative experiences. Many customers report attractive, well-priced personalized items and quick deliveries. However, recurring issues include small or unclear engraving, occasional inconsistent materials (customers expecting sterling), broken chains and several reports of unresolved customer-service or shipping problems. If you consider buying, review product images and material descriptions carefully, confirm hallmark or metal type for jewelry, check the seller’s returns/refund policy, and allow extra time for delivery when ordering customized pieces.
Examples from available reviews (Nov 2021 – Feb 2026).
Engraving was too small, names misordered, and delivery was delayed.
“the engraving was too small and difficult to see it all”
Product exceeded expectations with good updates and affordability.
“Everything was perfect”
Received non-hallmarked fashion jewelry instead of sterling silver.
“Received my order which was supposed to be sterling silver - not a hallmark in sight.”
Necklace arrived quickly and appears to be great value.
“The necklace was bought for my granddaughter and she will love it. It arrived quickly and looks great”
Delivery experiences are mixed: several customers report fast, timely arrivals while others report long delays or missing shipments.
Many reviewers call the items good value and affordable for the price, often noting satisfactory quality relative to cost.
Limited mentions: ordering was described as easy by some buyers, but there is little data on website or app usability overall.
Product reports vary: many praise appearance and craftsmanship, while others note issues like tiny engraving, blurry images, broken chains or mismatched materials.
Several complaints describe poor customer support or ignored refund requests; a smaller group highlights clear order updates and tracking.
Overall impressions are mixed: a majority report satisfaction with appearance and value, while a significant minority cite quality or delivery problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Rings are really nice and worth the price.
“Really nice, worth the price.”
Box chain broke on first use requiring full replacement.
“the box chain broke while putting it on for the first time.”
Received urn that did not match order and poor refund offers.
“I MIGHT" get a 70% refund.”
Received wrong product and company did not respond to emails.
“It's a scam. They offer you a product and then refuse to respond.”
Received different flowers than ordered and customer service did not respond.
“This is a scam website!”
Paid for fast delivery but nothing arrived and support ignored messages.
“They take your money and vanish.”
Order remained in production long past promised delivery timeframe.
“It's been almost a month and my order is still in production”
Received fake gold ring and customer service did not respond effectively.
“This company sold me a class ring that was fake gold.”
Bracelets were improperly sized and company offered inadequate compensation.
“Bought two open bracelets they wouldn't fit a cats wrist”
Shirt shipped much later than promised and customer service unhelpful.
“Scam of a company. DO NOT BUY!”
Reviewer says company scams and provides poor customer service.
“Not a customer service site.”
Order never arrived; tracking invalid and refund offer was inadequate.
“tracking code which leads to non existing shipping company.”
Product was incorrectly produced and company failed to resolve delivery issues.
“The item I received bore no resemblance to what was advertised.”
Gold plating wore off within a week and refund requests were ignored.
“the gold wore off after a week.”
Order marked closed but not received and emails went unanswered.
“the order has been closed, i havent received it yet”
Reviewer had an awful experience due to poor product and service.
“Awful experience with this company.”
Bracelet charm fell off and company ignored emails about the defect.
“Poor customer service, really disappointed!”
Pendant was much smaller than expected and delivery was late.
“The number is much smaller then I expected.”
Order never arrived and company did not respond to refund requests.
“did not receive my order up until today”
Order paid but never delivered and customer service blocked and hid complaints.
“Do not buy from this company.”
I ordered a necklace for my friend and it is a shame the engraving was too small and difficult to see it all even with a magnifying glass! I was also disappointed the names were not in the right order. Also, the necklace took a month'coming from China. The tracking feature wasn't great either, a week after my order i had a message reading 'your order is delayed, please check back in a few days' . I'd say if you needed your item in a week maybe even couple weeks then maybe avoid, it took a month for my item to arrive… so disappointed!! I will not buy again from this company.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Getnamenecklace is an e-commerce retailer focused on customizable jewelry and personalized gifts, including name necklaces, rings, bracelets, mugs and tote bags. The store sells engraved and birthstone options and offers made-to-order personalization. Consumers looking up reviews for Getnamenecklace are typically evaluating product finish, materials (e.g., sterling versus fashion jewelry), delivery times and customer support practices.