Reviews Analyzed
2
We Collect & Analyze Reviews
Giant Teddy
Experiences & Reviews
Giant Teddy is an online retailer specializing in oversized stuffed animals and related gift products. The site typically lists product descriptions, personalization options, and gift certificate choices so shoppers can select ready-made or customized items. Customers interact via the company website to order and arrange delivery; return and personalization policies are handled through the retailer's customer-service channels.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
14d
Overall Rating
2.9
Our Analysis
🎯
Service quality
One review reports refusal to cover return shipping for an incomplete personalized bear, indicating issues with returns handling and policy enforcement.
Share of mentions
Weak
11%
💰
Value for money
A reviewer reported paying $60 return shipping for a product that did not meet needs, suggesting a poor value outcome for that purchase.
Share of mentions
Weak
11%
⚡
User experience
One reviewer described the website checkout as simple and convenient, while another experienced unmet personalization expectations during purchase.
Share of mentions
Mixed
22%
🔧
Product quality
Reports vary: a life-size bear described as soft and well-made, contrasted with a personalized bear that arrived incomplete or defective.
Share of mentions
Mixed
22%
📞
Communication
A reviewer states personalization options were falsely represented and could not be fulfilled, indicating a breakdown in pre-purchase communication.
Share of mentions
Weak
11%
⭐
Overall experience
Overall impressions split: one reviewer recommends the company for quality gifts; another labels the experience a failure when personalization went wrong.
Share of mentions
Mixed
22%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (July 2022 – October 2025).
Giant Teddy: Review of Life-Size Stuffed Animal Purchase
"I recently purchased a life-size teddy bear from Giant Teddy as a gift for my niece's 5th birthday. I was pleasantly surprised with the quality of the product when it arrived at my doorstep. The bear is soft, cuddly, and well-made. What impressed me most, however, was the ease and convenience of purchasing through their website. The process was simple and straightforward. Additionally, their gift certificate option made it easy to give an amazing present without worrying about shipping details or timing. Overall, I highly recommend Giant Teddy to anyone looking for a high-quality stuffed animal or seeking an easy way to purchase gifts online."
O'Reilly
Collected.reviews
Jul 05, 2022
Featured for: Highlights product quality and gift certificate
Product was incomplete, dishonored free return policy!
"Purchased a “personalized bear” for a birthday party. The bear came without personalization, they couldn't do what we wanted while falsely claimed the..."
Caleb Travnick
Trustpilot
Oct 01, 2025
Featured for: Strong negative on returns and policy
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
C
Caleb Travnick
trustpilot.com
Oct 01, 2025
Product was incomplete, dishonored free return policy!
Purchased a “personalized bear” for a birthday party. The bear came without personalization, they couldn't do what we wanted while falsely claimed the...
O
O'Reilly
Collected.reviews
Jul 05, 2022
Giant Teddy: Review of Life-Size Stuffed Animal Purchase
I recently purchased a life-size teddy bear from Giant Teddy as a gift for my niece's 5th birthday. I was pleasantly surprised with the quality of the product when it arrived at my doorstep. The bear is soft, cuddly, and well-made.
What impressed me most, however, was the ease and convenience of purchasing through their website. The process was simple and straightforward. Additionally, their gift certificate option made it easy to give an amazing present without worrying about shipping details or timing.
Overall, I highly recommend Giant Teddy to anyone looking for a high-quality stuffed animal or seeking an easy way to purchase gifts online.
Conclusion
Reviews show contrasting experiences with Giant Teddy. Some customers report receiving well-made, soft life-size bears and find the website and gift-certificate options convenient. Other feedback highlights serious issues with personalized orders — including missing personalization, a defective item, and disputes over return shipping costs. Prospective buyers should review the company’s personalization terms and return policy carefully, and consider contacting customer service before ordering customized items.