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We Collect & Analyze Reviews

Giant Teddy
Experiences & Reviews

Giant Teddy is an online retailer specializing in oversized stuffed animals and related gift products. The site typically lists product descriptions, personalization options, and gift certificate choices so shoppers can select ready-made or customized items. Customers interact via the company website to order and arrange delivery; return and personalization policies are handled through the retailer's customer-service channels.

Overview & Key Metrics

Reviews Analyzed 2
Positive Sentiment 50%
Latest Review 14d
Overall Rating
2.9

Our Analysis

๐ŸŽฏ

Service quality

One review reports refusal to cover return shipping for an incomplete personalized bear, indicating issues with returns handling and policy enforcement.

Share of mentions
11%
Weak
๐Ÿ’ฐ

Value for money

A reviewer reported paying $60 return shipping for a product that did not meet needs, suggesting a poor value outcome for that purchase.

Share of mentions
11%
Weak
โšก

User experience

One reviewer described the website checkout as simple and convenient, while another experienced unmet personalization expectations during purchase.

Share of mentions
22%
Mixed
๐Ÿ”ง

Product quality

Reports vary: a life-size bear described as soft and well-made, contrasted with a personalized bear that arrived incomplete or defective.

Share of mentions
22%
Mixed
๐Ÿ“ž

Communication

A reviewer states personalization options were falsely represented and could not be fulfilled, indicating a breakdown in pre-purchase communication.

Share of mentions
11%
Weak
โญ

Overall experience

Overall impressions split: one reviewer recommends the company for quality gifts; another labels the experience a failure when personalization went wrong.

Share of mentions
22%
Mixed

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Always Current

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 2 reviews

All Customer Reviews

Sources: Collected.reviews (1) ยท Trustpilot (1) ยท Quotes shortened ยท As of: October 2025

C
Caleb Travnick
trustpilot.com Oct 01, 2025

Product was incomplete, dishonored free return policy!

Purchased a โ€œpersonalized bearโ€ for a birthday party. The bear came without personalization, they couldn't do what we wanted while falsely claimed the...

O
O'Reilly
Collected.reviews Jul 05, 2022

Giant Teddy: Review of Life-Size Stuffed Animal Purchase

I recently purchased a life-size teddy bear from Giant Teddy as a gift for my niece's 5th birthday. I was pleasantly surprised with the quality of the product when it arrived at my doorstep. The bear is soft, cuddly, and well-made.

What impressed me most, however, was the ease and convenience of purchasing through their website. The process was simple and straightforward. Additionally, their gift certificate option made it easy to give an amazing present without worrying about shipping details or timing.

Overall, I highly recommend Giant Teddy to anyone looking for a high-quality stuffed animal or seeking an easy way to purchase gifts online.

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Conclusion

Reviews show contrasting experiences with Giant Teddy. Some customers report receiving well-made, soft life-size bears and find the website and gift-certificate options convenient. Other feedback highlights serious issues with personalized orders โ€” including missing personalization, a defective item, and disputes over return shipping costs. Prospective buyers should review the companyโ€™s personalization terms and return policy carefully, and consider contacting customer service before ordering customized items.