Giant Teddy
Experiences & Reviews
Giant Teddy is an online retailer specializing in oversized stuffed animals and related gift products. The site typically lists product descriptions, personalization options, and gift certificate choices so shoppers can select ready-made or customized items. Customers interact via the company website to order and arrange delivery; return and personalization policies are handled through the retailer's customer-service channels.
Overview & Key Metrics
Our Analysis
Service quality
One review reports refusal to cover return shipping for an incomplete personalized bear, indicating issues with returns handling and policy enforcement.
Value for money
A reviewer reported paying $60 return shipping for a product that did not meet needs, suggesting a poor value outcome for that purchase.
User experience
One reviewer described the website checkout as simple and convenient, while another experienced unmet personalization expectations during purchase.
Product quality
Reports vary: a life-size bear described as soft and well-made, contrasted with a personalized bear that arrived incomplete or defective.
Communication
A reviewer states personalization options were falsely represented and could not be fulfilled, indicating a breakdown in pre-purchase communication.
Overall experience
Overall impressions split: one reviewer recommends the company for quality gifts; another labels the experience a failure when personalization went wrong.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (July 2022 โ October 2025).
Giant Teddy: Review of Life-Size Stuffed Animal Purchase
"I recently purchased a life-size teddy bear from Giant Teddy as a gift for my niece's 5th birthday. I was pleasantly surprised with the quality of the product when it arrived at my doorstep. The bear is soft, cuddly, and well-made. What impressed me most, however, was the ease and convenience of purchasing through their website. The process was simple and straightforward. Additionally, their gift certificate option made it easy to give an amazing present without worrying about shipping details or timing. Overall, I highly recommend Giant Teddy to anyone looking for a high-quality stuffed animal or seeking an easy way to purchase gifts online."
Product was incomplete, dishonored free return policy!
"Purchased a โpersonalized bearโ for a birthday party. The bear came without personalization, they couldn't do what we wanted while falsely claimed the..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
All Customer Reviews
Sources: Collected.reviews (1) ยท Trustpilot (1) ยท Quotes shortened ยท As of: October 2025
Product was incomplete, dishonored free return policy!
Purchased a โpersonalized bearโ for a birthday party. The bear came without personalization, they couldn't do what we wanted while falsely claimed the...
Giant Teddy: Review of Life-Size Stuffed Animal Purchase
I recently purchased a life-size teddy bear from Giant Teddy as a gift for my niece's 5th birthday. I was pleasantly surprised with the quality of the product when it arrived at my doorstep. The bear is soft, cuddly, and well-made.
What impressed me most, however, was the ease and convenience of purchasing through their website. The process was simple and straightforward. Additionally, their gift certificate option made it easy to give an amazing present without worrying about shipping details or timing.
Overall, I highly recommend Giant Teddy to anyone looking for a high-quality stuffed animal or seeking an easy way to purchase gifts online.
Conclusion
Reviews show contrasting experiences with Giant Teddy. Some customers report receiving well-made, soft life-size bears and find the website and gift-certificate options convenient. Other feedback highlights serious issues with personalized orders โ including missing personalization, a defective item, and disputes over return shipping costs. Prospective buyers should review the companyโs personalization terms and return policy carefully, and consider contacting customer service before ordering customized items.