Reviews for Giant Vapes present a mixed picture. Many customers praise the wide selection, competitive prices and fast shipping, and some report helpful, prompt replacements. However, a notable number of recent reviews describe undelivered orders, billing problems and unresponsive customer service. If you consider buying, review the store's shipping and refund policies, retain tracking and payment records, and consider starting with a small order or a payment method that offers buyer protection.
Examples from available reviews (Aug 2019 – Feb 2026).
Fast delivery and reliable stock with no problems.
“Delivered everytime.”
Tracking showed label only and the package was never delivered.
“Tracking is sitting at the label creation stage”
Device arrived defective and customer service did not respond.
“it doesn’t turn on and it doesn’t charge.”
Large selection, decent flavors, great customer service and fast shipping.
“They have great customer service and the shipping is fast .”
Reviews show mixed shipping performance: many customers report fast, well-packaged deliveries, while multiple recent reports describe missing, delayed, or undelivered orders.
Several reviewers cite competitive prices and good value; others complain about paid expedited shipping not being honored or being charged without delivery.
Some users praise a straightforward website and easy ordering, while a small number report checkout or billing/address match issues during purchase attempts.
Customers note a wide selection and satisfactory products for many orders, but there are repeated reports of defective devices and unexpected flavor inconsistencies.
Multiple reviews describe unresponsive customer service and ignored emails; a smaller group reports quick, helpful replies and easy replacements.
Overall impressions are divided: many long-term customers praise selection, pricing and quick shipping, while others report failed deliveries and unresolved support cases.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (34) · Reviews (7) · Reviews (1) · Quotes shortened · As of: February 2026
I recently purchased some vaping products from Giant Vapes and I couldn't be happier with my experience. As a content but not very smart customer, I appreciated the straightforward website layout that made it easy for me to find exactly what I was looking for.
The selection of e-cigs, e-liquids, mods, CBD and more is impressive and I appreciate how they carry all the latest products so I can stay up-to-date with my vaping needs. The prices are also unbeatable compared to other online vape shops which makes shopping here such an amazing value.
The shipment came promptly and was well-packaged to ensure safe delivery of my order. After using the products for a little while now, I can confirm that the quality is excellent - definitely worth every penny spent.
Overall, if you're looking for an online shop where you can buy everything related to your vaping habit or hobby without breaking your bank then Giant Vapes is the perfect choice!
Outstanding end-to-end shopping experience with caring customer service.
“From start to finish truly one of the best experiences I have ever had shopping online!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Giant Vapes is an online retailer that sells vaping products—e-liquids, disposable vapes, mods, hardware and related accessories. The store emphasizes a broad brand selection and ships orders to consumer addresses. People researching Giant Vapes commonly look for information about stock availability, shipping speed, payment and refund handling, and customer service responsiveness.