Many reviews describe billing and fulfillment problems, including surprise charges, double billing, and shipments arriving after cancellation. Many customers also say they struggled to reach support about size changes or refunds. Other users report clear functional benefits from the product. Several reviewers mention fit and comfort problems that make it hard to use for some buyers.
Examples from available reviews (Feb 2023 – Mar 2026).
Company auto-renewed subscriptions, continued charging, and refuses refunds.
“Beware, it is a subscription scam.”
Could not reach company to resolve wrong size order.
“I have tried several times to contact Eddie's website or email with no success.”
Eddy produced strong erections and company exchanged sizes promptly.
“the level of erection achieved is amazing for both of us.”
Products shipped on time and company stands behind them.
“Products shipped on time and they stand behind it.”
Most negative feedback centers on billing and order fulfillment breakdowns. Reviewers mention restarted subscriptions, duplicate charges, and items shipped after cancellation. A smaller share describe on-time delivery and acceptable after-sales help.
Some reviewers say the product performs well and feels worth the price. Others cite unwanted subscription fees, refunds that never arrived, or cheaper options elsewhere. Store-credit-only refunds show up as a specific value complaint.
Several users report clear performance gains and positive effects on relationships. Common usability issues include poor fit, pinching, and not enough guidance on when to change sizes. Fit problems appear often enough to stand out as a recurring concern.
Many reviewers praise the device’s materials and results, mentioning stronger erections and intense sensations. A smaller group report failures or discomfort, including pinching and sizing that makes the product unusable. At least one reviewer says the company handled a size exchange quickly.
Multiple reviewers say customer support did not respond to questions about sizing, billing, or refunds. PayPal and credit-card billing disputes are often described as still unresolved. A few reviews mention responsive support, but they are limited.
Reviews split sharply between people who praise the product’s effectiveness and those who describe billing and operational problems. Strong product results appear alongside repeated complaints about subscription handling and slow or absent support. This gap between product satisfaction and service failures drives overall impressions.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Customer service did not respond about getting a different size.
“I was told customer service would reach out, not.”
Slow shipping and only store credit offered after a lost shipment.
“- Refunds are only in the form of store credit.”
Found a similar, cheaper product on Amazon with multiple sizes.
“I had purchased a similar device from Amazon for $13.99 Metal Penis Ring, Stainless Steel.”
Product worked but company charged subscription and didn't respond.
“my PayPal bank account was hit with 203 dollar charge”
Could not reach company to resolve wrong size order.
“I have tried several times to contact Eddie's website or email with no success.”
Company auto-renewed subscriptions, continued charging, and refuses refunds.
“Beware, it is a subscription scam.”
Cancellation ignored; company billed again and shipped an extra order.
“I Cancelled they billed me again and sent a third order out that I didn't make.”
Customer was charged twice on their credit card.
“You charged my credit card twice!”
Product did not work and caused pinching.
“It didnt work and it pinched.”
Subscription was reactivated and company charged and sent another device.
“Be aware that they will keep charging you even with your subscription cancelled.”
Customer thanked company for a product that works.
“Thanks for providing a product that works .”
Products shipped on time and company stands behind them.
“Products shipped on time and they stand behind it.”
Product performed as advertised and reviewer is pleased.
“It is Great, it preformed as they said it would.”
Subscription cancellation ignored and unwanted ineffective product kept arriving.
“I cancelled my subscription and you keep sending me a product that really doesn't work very well.”
Device was too small to work and reviewer cannot use the extra unit.
“As much as I have tried I am too small for the Eddy to work.”
Reviewer is very happy about the refit.
“So happy about the refit!”
Eddy produced strong erections and company exchanged sizes promptly.
“the level of erection achieved is amazing for both of us.”
Product greatly improved erections but lacks guidance on size changes.
“little guidance as to when to go from a size C to a D.”
Product produced firmer erections but sizing remained an issue.
“this ring does produce an amazing result”
Longtime user says device worked and improved his relationship.
“It is a lifesaver and it saved my relationship, no BS.”
Subscription added without consent and refund withheld $25.
“They sent a subscription anyway which I did not know.”
I recently purchased a prostate massager from GIDDI and I have to say, it has exceeded my expectations. Not only does it provide intense pleasure and mind-blowing orgasms, but the health benefits of prostate massage are unparalleled.
The design of the toy is sleek and modern, making it incredibly easy to use. Additionally, the material used for construction is top-quality and feels amazing against your skin.
What impressed me most about GIDDI was their commitment to customer satisfaction. Their customer service team was extremely helpful in answering all my questions about using a prostate massager properly.
Overall, I highly recommend purchasing a product from GIDDI if you're looking for an unforgettable experience that not only enhances sexual wellness but provides numerous health benefits as well.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
GIDDI runs an online store that sells consumer wellness and lifestyle products directly to customers. The site lists product pages with specifications, images, and prices. Customers can order through online checkout and get shipments delivered to their address. GIDDI also posts contact information and a help section on its website for customer questions.