Customer feedback for GIDDI in these reviews is mixed. One reviewer reports high product quality, a comfortable design, and helpful customer support. Another reviewer experienced long shipping times, a lost shipment, and restrictive refund options limited to store credit. Before buying, check current shipping estimates, the returns/refund policy (including discounted purchases), and confirm customer-service contacts. Use independent reviews and the merchant’s official terms to verify policies and expected delivery timelines.
Examples from available reviews (Feb 2023 – Feb 2026).
The prostate massager provided intense pleasure and high-quality materials.
“intense pleasure and mind-blowing orgasms”
Slow shipping and only store credit offered after a lost shipment.
“- Refunds are only in the form of store credit.”
One review praises helpful customer support; another reports long shipping times and fulfillment problems that affected the purchase.
A reviewer reports restrictive refund rules (no refunds on discounted purchases) and refunds only as store credit, reducing perceived purchase value.
A reviewer describes an easy-to-use, sleek design and strong results; no negative user-experience details were reported in other reviews.
One review highlights top-quality materials and modern design; there are no reports of defects, but only limited product feedback is available.
Customer service was described as extremely helpful by one reviewer, while another found the refund and policy communication unsatisfactory.
Overall impressions are split: one reviewer recommends GIDDI for product and service, another reports a negative outcome due to shipping and refunds.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Customer service did not respond about getting a different size.
“I was told customer service would reach out, not.”
Slow shipping and only store credit offered after a lost shipment.
“- Refunds are only in the form of store credit.”
Found a similar, cheaper product on Amazon with multiple sizes.
“I had purchased a similar device from Amazon for $13.99 Metal Penis Ring, Stainless Steel.”
Product worked but company charged subscription and didn't respond.
“my PayPal bank account was hit with 203 dollar charge”
Could not reach company to resolve wrong size order.
“I have tried several times to contact Eddie's website or email with no success.”
Company auto-renewed subscriptions, continued charging, and refuses refunds.
“Beware, it is a subscription scam.”
Cancellation ignored; company billed again and shipped an extra order.
“I Cancelled they billed me again and sent a third order out that I didn't make.”
Customer was charged twice on their credit card.
“You charged my credit card twice!”
Product did not work and caused pinching.
“It didnt work and it pinched.”
Subscription was reactivated and company charged and sent another device.
“Be aware that they will keep charging you even with your subscription cancelled.”
Customer thanked company for a product that works.
“Thanks for providing a product that works .”
Products shipped on time and company stands behind them.
“Products shipped on time and they stand behind it.”
Product performed as advertised and reviewer is pleased.
“It is Great, it preformed as they said it would.”
Subscription cancellation ignored and unwanted ineffective product kept arriving.
“I cancelled my subscription and you keep sending me a product that really doesn't work very well.”
Device was too small to work and reviewer cannot use the extra unit.
“As much as I have tried I am too small for the Eddy to work.”
Reviewer is very happy about the refit.
“So happy about the refit!”
Eddy produced strong erections and company exchanged sizes promptly.
“the level of erection achieved is amazing for both of us.”
Product greatly improved erections but lacks guidance on size changes.
“little guidance as to when to go from a size C to a D.”
Product produced firmer erections but sizing remained an issue.
“this ring does produce an amazing result”
Longtime user says device worked and improved his relationship.
“It is a lifesaver and it saved my relationship, no BS.”
Subscription added without consent and refund withheld $25.
“They sent a subscription anyway which I did not know.”
I recently purchased a prostate massager from GIDDI and I have to say, it has exceeded my expectations. Not only does it provide intense pleasure and mind-blowing orgasms, but the health benefits of prostate massage are unparalleled.
The design of the toy is sleek and modern, making it incredibly easy to use. Additionally, the material used for construction is top-quality and feels amazing against your skin.
What impressed me most about GIDDI was their commitment to customer satisfaction. Their customer service team was extremely helpful in answering all my questions about using a prostate massager properly.
Overall, I highly recommend purchasing a product from GIDDI if you're looking for an unforgettable experience that not only enhances sexual wellness but provides numerous health benefits as well.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
GIDDI is presented as an online consumer-facing retailer. If you are researching the brand, verify the official website, shipping and return policies, contact channels, and independent third-party reviews before purchasing.