User reviews indicate Gnoce generally delivers a positive shopping experience: many customers report easy ordering, timely shipping and careful packaging. Customer support is frequently described as responsive and effective for returns, order corrections and replacements. Product feedback is mostly favorable, with multiple reviewers noting attractive charms and lasting finishes, though isolated issues such as tarnishing or small fit problems were reported and were often remedied by replacement. A minority of reviewers highlight fair pricing and regular promotions; however, the sample for price comments is small. Prospective buyers may want to review material descriptions and recent customer photos, and consider contacting support about fit or finish before ordering if those factors matter to them.
Examples from available reviews (Nov 2021 – Feb 2026).
Helpful customer service resolved an order mistake and processed refund.
“Easy return and refund process.”
Ring tarnished but customer service promptly offered a replacement.
“Gnoce have been brilliant and offered me a new set to replace the tarnished one.”
Longtime customer praised product variety, fair prices, and good communication.
“the prices are fair because of the quality.”
Items matched description and quality, but spider charm snagged constantly.
“the spider charm I got gets caught on literally everything”
Reviewers report responsive, helpful customer service, smooth returns and order corrections when issues arose.
A small number of reviewers cite fair pricing, frequent promotions and good deals; sample size is limited.
Many customers note easy ordering, timely shipping and careful packaging; occasional delays were resolved by support.
Most reviewers praise charm and bracelet quality and durability; a few report issues like tarnishing or fit problems.
Buyers frequently mention prompt replies, proactive messaging about parcels and helpful guidance via customer channels.
Overall impressions are positive: many reviewers say they are satisfied, would reorder, and recommend Gnoce to others.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · bbb.org (6) · Collected.reviews (1) · Quotes shortened · As of: February 2026
First-time buyer satisfied with selection, packaging, and timely delivery.
“Everything arrived very timely well packaged and am completely satisfied with the whole experience and look forward to the next opportunity.”
Package stolen; company required 30% payment for replacement, reviewer upset.
“they said id have to pay 30% of the order in order to get a replacement package”
Repeat purchases; customer service is professional, fast, and friendly.
“customer service team, which is really professional, fast and friendly.”
Multiple orders; customer service is patient, professional and prompt.
“contacting customer service always results in immediate assistance.”
Poor quality and unresponsive service; company refused proper returns.
“This company is not reputable!”
Excellent products and workmanship, but website and navigation are inconvenient.
“their products and workmanship are excellent.”
Easy return and refund process. I ordered a mix of gold earrings, necklaces, and bracelets for my wedding day. I was very categorical that silver was for the bridesmaid while gold was for the bride. The ordering process and payment were easy. The delivery was also timely. However, they had packed several gold earrings and only one silver. The bracelets and necklaces were okay. When I noticed the mistake, I contacted customer care. They were helpful and guided me through the return process. Within two days, I had my earrings. The package was admirable, and the earrings were pretty. I wear them to this day and they have not faded.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Gnoce is an online retailer of fashion jewelry and accessories that sells charms, bracelets, rings and earrings through an e-commerce platform. People searching reviews for Gnoce typically look for information about product durability, shipping speed, customer support and pricing. This summary aggregates verified user feedback to help prospective buyers evaluate Gnoce’s selection, service responsiveness and common product concerns.