Available user feedback indicates significant issues with order fulfillment and post-order communication. The single review reports two separate orders not received, incorrect addressing on shipments, a promised reship that failed, and unanswered customer emails. Items were reported out of stock after a returned package, which prevented replacement fulfillment. Prospective buyers should verify shipping details, monitor tracking closely, and consider payment protections or buyer guarantees before purchasing.
Examples from available reviews (Jul 2015 โ Feb 2026).
Two orders never arrived, replacements were unavailable, and no response.
“Never received either order.”
Single review reports failed deliveries, incorrect addressing, and unfulfilled reshipments, indicating serious service and fulfillment problems.
No comments on pricing, discounts, or perceived value in the available review set, so value-for-money cannot be assessed.
Reviewer describes repeated ordering failures, missed deliveries, and inability to complete orders after returns, reflecting a poor purchase experience.
There are no remarks about product condition or material quality; only that items became unavailable after a returned shipment.
Reviewer reports unanswered emails and broken promises to resend orders, pointing to inadequate post-order communication and support.
Reviewer labels the company "the worst" and a "scam" after multiple failed orders and lack of response, summarizing an overall negative experience.
For each review, the core experience based on original source reviews.
Sources: bbb.org (5) ยท resellerratings.com (3) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
Chain lasted four years with no issues and shines well.
“Ive had the chain for 4 years now with zero issues.”
Customer paid but never received jewelry and got no responses.
“i sent them money never never got my jewelry”
Reviewer says they were scammed and unhappy with company.
“they scammed me out of REMOVEDvery bad very very bad”
Multiple rings lost stones and company refused replacement without extra cost.
“had the stone fall out after less than two months”
Customer loved the three-stone ring and received many compliments.
“absolutely love it !!!”
Return refund was delayed and company gave inconsistent refund policies.
“Check refund was never sent.”
This place is the worst. I ordered from them twice. Never received either order. They somehow donโt know how to put the proper address on the package. Was told they would resend my package. But upon them getting the package back, they were unable to then fill my order cause the items were no longer in stock. I have emailed them asking where they are and no response. I am trying again today to reach them but I'm sure it will be the same. Very frustrating!!!!!This place is all a scam. I suggest you go elsewhere and get what you're looking for from a reputable company that actually delivers
Chain was undersized, not square, and possibly not the advertised material.
“it isn't square, and I'm curious, at this point, if it is even white gold??”
Customer couldn't reach company for an RMA to exchange a ring.
“NOBODY will call or email back.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Goldenmine is a jewelry retailer whose name appears in consumer reviews related to orders of gold chains and similar items. People searching "Goldenmine reviews" typically want clarity on order fulfillment, shipping reliability, and customer service responsiveness. This summary consolidates available user feedback to help prospective buyers evaluate reliability and post-order support.