Reviews show a split experience: many customers like the jewelry, while others report major delivery and support issues. Several buyers praise the look and long-term wear. Other reviewers say orders never arrived, support did not respond, and refunds were disputed. Some also mention defects such as stones falling out, along with sizing or material concerns.
Examples from available reviews (Jul 2015 โ Mar 2026).
Chain lasted four years with no issues and shines well.
“Ive had the chain for 4 years now with zero issues.”
Multiple rings lost stones and company refused replacement without extra cost.
“had the stone fall out after less than two months”
Customer paid but never received jewelry and got no responses.
“i sent them money never never got my jewelry”
Return refund was delayed and company gave inconsistent refund policies.
“Check refund was never sent.”
Reviews repeatedly mention fulfillment problems. Several people say their orders never arrived and replacements were not available. One review reports a missing order but still gives a high numeric rating, which stands out from the rest.
Some reviewers questioned authenticity and overall value. They report suspected incorrect materials, items that run small, and one claim of being scammed. In several cases, refunds and chargebacks are described as delayed or never received.
The experience often comes down to tracking updates and how quickly support responds. Some buyers received items and praised their look and how long they held up. Others ran into failed deliveries, exchanges that went nowhere, or no reply to RMA requests.
Feedback on quality ranges from durable to quick failures. One chain is said to have lasted four years, while other pieces lost stones or arrived the wrong size. Reviewers also point to possible gaps between the materials advertised and what they received.
Many reviews describe support that does not respond. Several customers say emails and calls were not returned and that they did not receive return authorizations. The sample includes no examples of timely, consistent communication.
Overall impressions largely depend on whether the order arrives in good condition and whether support fixes problems. Positive reviews focus on appearance and durability. Negative reviews center on missing shipments, refunds that were not resolved, and product failures.
For each review, the core experience based on original source reviews.
Sources: bbb.org (5) ยท resellerratings.com (3) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: March 2026
Chain lasted four years with no issues and shines well.
“Ive had the chain for 4 years now with zero issues.”
Customer paid but never received jewelry and got no responses.
“i sent them money never never got my jewelry”
Reviewer says they were scammed and unhappy with company.
“they scammed me out of REMOVEDvery bad very very bad”
Multiple rings lost stones and company refused replacement without extra cost.
“had the stone fall out after less than two months”
Customer loved the three-stone ring and received many compliments.
“absolutely love it !!!”
Return refund was delayed and company gave inconsistent refund policies.
“Check refund was never sent.”
This place is the worst. I ordered from them twice. Never received either order. They somehow donโt know how to put the proper address on the package. Was told they would resend my package. But upon them getting the package back, they were unable to then fill my order cause the items were no longer in stock. I have emailed them asking where they are and no response. I am trying again today to reach them but I'm sure it will be the same. Very frustrating!!!!!This place is all a scam. I suggest you go elsewhere and get what you're looking for from a reputable company that actually delivers
Chain was undersized, not square, and possibly not the advertised material.
“it isn't square, and I'm curious, at this point, if it is even white gold??”
Customer couldn't reach company for an RMA to exchange a ring.
“NOBODY will call or email back.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Goldenmine is an online jewelry retailer selling rings, chains, necklaces, and related accessories. Each product page includes photos, specifications, and material details. The company ships through standard carriers and posts its shipping and return steps. Customers can reach support by email or phone with questions about orders, returns, and warranty issues.