Shipment never arrived and obtaining a full refund required many emails.
“I ended up sending over 10 emails just to get some answers.”
Reviewers most often praise Good American for fit, comfortable construction and durable denim, with many calling specific jeans their favorites. Common practical issues include inconsistent sizing across styles and occasional order-fulfilment or shipping problems that required follow-up. A few customers question whether the price premium is always justified, so check return policies and size guidance before buying. For shoppers: verify sizing charts, read item-specific fit notes, and keep documentation if you need to contact customer service about shipping or returns.
Examples from available reviews (Jan 2023 โ Feb 2026).
Shipment never arrived and obtaining a full refund required many emails.
“I ended up sending over 10 emails just to get some answers.”
Jeans are the reviewer's favorite due to fit, sturdiness, and shape.
“Perfect fit, sturdy, and makes all the curves look that much better.”
Jeans are decent quality but not worth the price compared to alternatives.
“not worth what they are asking.”
Jeans had a persistent bad smell despite multiple washes.
“The jeans smell so bad I had to wash them 3x”
Mixed order-handling reports: several customers praise helpful staff, while others describe delayed shipments and protracted refund or fulfillment struggles.
Mixed opinions on price: some reviewers accept higher cost for perceived quality and fit, while a few say similar quality exists for less elsewhere.
Many reviewers report comfortable fits and flattering cuts; recurring notes about sizing variabilityโseveral customers recommend sizing down for best fit.
Numerous reviews highlight sturdy, well-made jeans and comfortable fabrics; isolated complaints include smells, wrong items, inconsistent stretch and fit issues.
Most cited interactions with staff as helpful and accommodating, both in-store and online; a minority report needing multiple contacts to resolve order problems.
Overall reviewers lean positive, citing good fit and quality; some buyers report order fulfilment or sizing problems that negatively affected their experience.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
I recently had an incredibly positive experience with Good American, and I couldn't be happier with my purchase. This brand truly represents body positivity, promoting inclusivity and offering a wide range of sizes for women of all shapes.
What stood out to me the most was the quality of their products - everything from denim to swimsuits to shoes felt durable and well-made. But even more impressive was how comfortable everything was to wear. As someone who struggles finding clothes that fit comfortably, it was such a refreshing change.
The design of each piece also seemed carefully thought out - flattering cuts that highlighted curves in a tasteful way without being over-the-top or uncomfortable.
Overall, I highly recommend checking out Good American's collection if you're looking for stylish pieces that will make you feel confident and comfortable in your own skin.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Good American is a womenswear brand launched in 2016, known for prioritizing inclusive sizing and denim. Co-founded by Khloรฉ Kardashian and Emma Grede, the label emphasizes fit-focused design and a broad size range. The brand offers jeans, tops, activewear and swim, and operates direct-to-consumer online sales alongside some retail experiences. This profile is for consumers looking for consolidated review insights about Good Americanโs products, sizing, service and value.