One review says the bike arrived quickly, in perfect condition, and the customer service was excellent. The comments focus on delivery, condition on arrival, and support. The available review mentions no returns, durability issues, or pricing concerns. This feedback comes from a single customer.
Examples from available reviews (Feb 2026).
Bike arrived promptly in perfect condition and customer service was excellent.
“I received the best customer service”
The only review points to fast delivery and excellent customer service. These are the only clear signals about service. No delays or service complaints appear.
There are no direct comments about price or value. A numeric rating is provided, but it does not explain cost versus benefit. No discounts, refunds, or pricing issues are mentioned.
The reviewer says the product arrived in perfect condition and describes a positive support interaction. Nothing is said about unboxing, setup, usability, or digital tools. Other parts of the overall journey do not show up in the feedback.
One review notes the bike arrived in perfect condition, suggesting good quality at delivery. It does not cover long-term durability, defects, or how components perform. There are no mentions of technical specs or comparisons.
In the single review, customer service is called excellent, suggesting clear communication in that case. There are no examples of slow responses, confusing messages, or missing updates. The channel used (email, phone, chat) is not stated.
This one customer reports a smooth delivery and helpful support. With only one review, it is not possible to judge how consistent the experience is. No neutral or negative overall experiences appear.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: February 2026
I have been looking for a place to buy a decent bicycle for my son here in Central Valley, California. When I found out about Gravity Coalition online, I ordered a Cannondale 24" bike. The bike was shipped out promptly and I got it a few days later in perfect condition! I received the best customer service and it was an absolute pleasure to deal with the team. I can't tell you how nice it was to have such wonderful service and now, my kiddo and I can go take a ride! Looking forward to doing business with them again. Thanks again Gravity Coalition!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Gravity Coalition sells bikes and related gear through its online store. Product pages list specifications, shipping choices, and warranty terms. The site also offers FAQs and customer service contacts for order and warranty questions. It includes order tracking and return-policy details for shipped items.