Reviewers most frequently note an easy-to-use website, wide selection and simple customization for prints. Many customers report fast, secure packaging and prints that match on-screen colors and canvas texture. Several reviews cite promotional pricing or 50% sales as reasons for repeat purchases. A few comments reference direct contact with staff, usually positively; a very small number are awaiting delivery. These patterns can help shoppers prioritize site navigation, shipping expectations, pricing and available customer support when evaluating Great Big Canvas.
Examples from available reviews (Jun 2022 – Feb 2026).
Large selection, easy customization, quick delivery, and excellent print quality.
“The quality of the canvas print exceeded my expectations”
Crystal provided courteous, knowledgeable help and solved the problem.
“She was very courteous and knowledgeable.”
Found desired item and bought three more during a 50% sale.
“Then they had a 50% sale.”
Order not yet received; reviewer is waiting to review.
“Not received the order yet, waiting .”
A small number of reviews mention customer service; those that do describe courteous, helpful representatives and efficient problem resolution.
Multiple reviewers highlight sales and discounts (including 50% promotions) and describe pricing as a factor in repeat purchases.
Most reviewers report the website and ordering process as easy to use, with clear sizing, many choices and straightforward customization.
Many customers report prints arriving well packaged, with accurate colors, canvas texture and overall good build quality on framed pieces.
A very small sample refers to direct contact: one praise for a helpful rep, another brief note of having spoken with staff.
Overall impressions in the reviewed sample are favorable, with many reviewers stating satisfaction and intent to reorder.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Artwork arrived fast, well packaged, with correct hanging hardware and great appearance.
“The art got here really fast, and was packaged very well.”
Artwork arrived fast, well packaged, with correct hanging hardware and great appearance.
“The art got here really fast, and was packaged very well.”
Canvas was beautiful and colors complemented room, adding eye-catching pop.
“I am happy with the beautiful Canvas I recently purchased .”
Canvas was beautiful and colors complemented room, adding eye-catching pop.
“I am happy with the beautiful Canvas I recently purchased .”
Entire process was simple, with a large selection and affordable pricing.
“The entire process was simple and easy.”
Entire process was simple, with a large selection and affordable pricing.
“The entire process was simple and easy.”
Reviewer felt the shipping cost was too high for the order.
“Shipping too high for order.”
Reviewer felt the shipping cost was too high for the order.
“Shipping too high for order.”
Website was user-friendly and canvas looked beautiful online.
“The website was user-friendly.”
Website was user-friendly and canvas looked beautiful online.
“The website was user-friendly.”
Reviewer loved the art, framing, user-friendly website, and good prices.
“Love the art, the framing, the friendly user website”
Reviewer loved the art, framing, user-friendly website, and good prices.
“Love the art, the framing, the friendly user website”
The website was easy to use.
“Easy to use website”
The website was easy to use.
“Easy to use website”
Selection and framing choices made ordering perfect artwork easy for clients.
“The selection and framing choices makes it so easy to order the perfect artwork for my clients!”
Selection and framing choices made ordering perfect artwork easy for clients.
“The selection and framing choices makes it so easy to order the perfect artwork for my clients!”
Canvas arrived quickly, excellent quality, and reasonably priced.
“Excellent quality at a very reasonable price!”
Canvas arrived quickly, excellent quality, and reasonably priced.
“Excellent quality at a very reasonable price!”
Site made comparing and filtering art easy for thorough research.
“Easy to contrast and compare art.”
Website makes comparing and filtering art easy and helpful.
“site made it easy.”
Damaged picture was promptly replaced with a perfect one; excellent service.
“they promptly sent another picture that was perfect.”
Company promptly replaced a damaged picture with a perfect one.
“they promptly sent another picture that was perfect.”
Website navigation and checkout were easy; packaging and shipping were excellent.
“everything was packed so, so well.”
Smooth website, careful packing, good prices, and fast shipping.
“checkout was smooth”
Jan Van Eyck print quality was excellent and is now framed and displayed.
“The quality is excellent”
Received a rolled print with excellent quality and satisfaction.
“The quality is excellent”
Order arrived quickly in perfect condition; customer service was courteous and prompt.
“Our order arrived quickly in perfect condition.”
Order arrived quickly in perfect condition; customer service was courteous.
“Our order arrived quickly in perfect condition.”
High quality picture delivered on time and perfect.
“Delivered when promised.”
High quality picture delivered on time.
“High quality.”
Prints are high quality and staff accommodated a last-minute size change.
“The service is outstanding!”
Prints are high quality and service handled last-minute size change.
“The service is outstanding!”
Long-time customer praising excellent artwork, service, and delivery.
“Been buying from GBC for years.”
Long-term repeat customer praising artwork, service, and delivery.
“Been buying from GBC for years.”
Website was convenient, delivery quick, and picture beautiful.
“Very quick delivery and the picture is beautiful.”
Convenient website, fast delivery, and a beautiful picture.
“Very quick delivery and the picture is beautiful.”
Website had many options; most canvases fit, and reviewer requested delivery-instructions feature.
“A nice website with multiple options.”
Website offers many options but lacks a delivery instruction field.
“I left delivery instructions in the "author notes”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Great Big Canvas is an online retailer focused on wall art and home décor, offering canvas prints, framed prints and customizable sizing and presentation options. The site is commonly used by consumers shopping for large-format prints, multiple framing choices, and promotional discounts. This profile is intended to help people researching customer reviews and typical buying experiences for Great Big Canvas.