Customers point to strong print quality and true-to-life color. Many say the site is easy to navigate and makes ordering straightforward. Packaging and delivery are often described as secure and on time. A few customers mention high shipping costs or orders that still haven’t arrived.
Examples from available reviews (Jun 2022 – Mar 2026).
Canvas arrived quickly, excellent quality, and reasonably priced.
“Excellent quality at a very reasonable price!”
Website was user-friendly and canvas looked beautiful online.
“The website was user-friendly.”
Company promptly replaced a damaged picture with a perfect one.
“they promptly sent another picture that was perfect.”
Reviewer felt the shipping cost was too high for the order.
“Shipping too high for order.”
Customers describe quick help when orders run into problems. Reviews mention fast replacements for damaged prints and staff who can handle last-minute size changes. Several comments also call out polite, well-informed representatives.
Several reviewers mention sales, discounts, and fair pricing for prints. One reviewer said the shipping cost felt too high for the order. Positive comments about price appear far more often than complaints about shipping.
Reviewers repeatedly praise the site for clear navigation and easy ordering tools. Customers like the filters, size information, and framing options when picking art. A few asked for extras, such as a field for delivery instructions and a wall-preview feature.
Many reviewers describe prints and canvases as high quality, with accurate color and texture. Comments mention made-to-order framed pieces and peel-and-stick prints that resemble canvas texture. Deliveries often arrive undamaged, matching these condition notes.
Few reviews focus on communication. When mentioned, messages come across as polite and lead to quick fixes. One comment notes an exchange with a named employee but doesn’t add details.
Most feedback is positive, with emphasis on quality, an easy-to-use website, and well-protected shipments. Several customers highlight fast delivery and secure packaging at arrival. A small number mention delayed orders or items that never showed up.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Artwork arrived fast, well packaged, with correct hanging hardware and great appearance.
“The art got here really fast, and was packaged very well.”
Artwork arrived fast, well packaged, with correct hanging hardware and great appearance.
“The art got here really fast, and was packaged very well.”
Canvas was beautiful and colors complemented room, adding eye-catching pop.
“I am happy with the beautiful Canvas I recently purchased .”
Canvas was beautiful and colors complemented room, adding eye-catching pop.
“I am happy with the beautiful Canvas I recently purchased .”
Entire process was simple, with a large selection and affordable pricing.
“The entire process was simple and easy.”
Entire process was simple, with a large selection and affordable pricing.
“The entire process was simple and easy.”
Reviewer felt the shipping cost was too high for the order.
“Shipping too high for order.”
Reviewer felt the shipping cost was too high for the order.
“Shipping too high for order.”
Website was user-friendly and canvas looked beautiful online.
“The website was user-friendly.”
Website was user-friendly and canvas looked beautiful online.
“The website was user-friendly.”
Reviewer loved the art, framing, user-friendly website, and good prices.
“Love the art, the framing, the friendly user website”
Reviewer loved the art, framing, user-friendly website, and good prices.
“Love the art, the framing, the friendly user website”
The website was easy to use.
“Easy to use website”
The website was easy to use.
“Easy to use website”
Selection and framing choices made ordering perfect artwork easy for clients.
“The selection and framing choices makes it so easy to order the perfect artwork for my clients!”
Selection and framing choices made ordering perfect artwork easy for clients.
“The selection and framing choices makes it so easy to order the perfect artwork for my clients!”
Canvas arrived quickly, excellent quality, and reasonably priced.
“Excellent quality at a very reasonable price!”
Canvas arrived quickly, excellent quality, and reasonably priced.
“Excellent quality at a very reasonable price!”
Site made comparing and filtering art easy for thorough research.
“Easy to contrast and compare art.”
Website makes comparing and filtering art easy and helpful.
“site made it easy.”
Damaged picture was promptly replaced with a perfect one; excellent service.
“they promptly sent another picture that was perfect.”
Company promptly replaced a damaged picture with a perfect one.
“they promptly sent another picture that was perfect.”
Website navigation and checkout were easy; packaging and shipping were excellent.
“everything was packed so, so well.”
Smooth website, careful packing, good prices, and fast shipping.
“checkout was smooth”
Jan Van Eyck print quality was excellent and is now framed and displayed.
“The quality is excellent”
Received a rolled print with excellent quality and satisfaction.
“The quality is excellent”
Order arrived quickly in perfect condition; customer service was courteous and prompt.
“Our order arrived quickly in perfect condition.”
Order arrived quickly in perfect condition; customer service was courteous.
“Our order arrived quickly in perfect condition.”
High quality picture delivered on time and perfect.
“Delivered when promised.”
High quality picture delivered on time.
“High quality.”
Prints are high quality and staff accommodated a last-minute size change.
“The service is outstanding!”
Prints are high quality and service handled last-minute size change.
“The service is outstanding!”
Long-time customer praising excellent artwork, service, and delivery.
“Been buying from GBC for years.”
Long-term repeat customer praising artwork, service, and delivery.
“Been buying from GBC for years.”
Website was convenient, delivery quick, and picture beautiful.
“Very quick delivery and the picture is beautiful.”
Convenient website, fast delivery, and a beautiful picture.
“Very quick delivery and the picture is beautiful.”
Website had many options; most canvases fit, and reviewer requested delivery-instructions feature.
“A nice website with multiple options.”
Website offers many options but lacks a delivery instruction field.
“I left delivery instructions in the "author notes”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Great Big Canvas is an online retailer focused on wall art and large-format prints. It offers canvas prints, framed prints, posters, and peel-and-stick wall coverings. Shoppers can choose sizes and framing for many pieces and order custom formats. Product pages provide photos and specs to help with selection. Great Big Canvas ships directly to home and business addresses.