Grobo
Experiences & Reviews
Grobo produces automated indoor grow cabinets designed for home growers, combining enclosure hardware, automated nutrient/lighting schedules and recipe-driven cultivation. Models such as the Grobo Solid are positioned for users seeking a compact, guided growing experience with online support and community resources. Prospective buyers typically evaluate Grobo on reliability, support responsiveness, warranty terms, and connectivity features.
Overview & Key Metrics
Our Analysis
Service quality
Most recent reviewers report unresponsive or absent afterโsales service; a minority describe prompt, helpful support and warranty shipments.
Value for money
Several reviewers report lost money or feeling ripped off due to nonworking units or failed returns; a few say the product felt worth the price.
User experience
Many reviewers describe app or hardware failures and inability to use the system; some users report straightforward setup and successful grows.
Product quality
Multiple reports cite malfunctioning components (lights, doors, disabled units); other reviewers report thriving plants and reliable hardware in successful grows.
Communication
Numerous reviewers report no response to calls or support requests and blocked feedback; a minority praise responsive staff and community help.
Overall experience
Reviews are polarized: a small group praises the product and support, while many recent reviewers report failures, unresponsiveness, and unresolved issues.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias โ just real customer voices.
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 8 verified reviews (November 2021 โ October 2025).
Grobo Solid
"The Grobo solid is worth every penny! I just love it! It is simple to use and start-up. I just finished my first grow. It works great my plant is thriving. The team at grobo is really supportive and cares about the customers and their system. I've had minor concerns like a missing screw and it was shipped to me right away. There is even a community of growers who are friendly and helpful: allgrowers.com. You can hook up with other growers for advice. I wish I could grow more than one plant at a time. The warranty is great and the recipe is friendly. If youโre in the market or new in growing... do yourself a favor, buy a Grobo."
This is the most amazing grow box
"This is the most amazing grow box. Simple to use and g..."
I purchased a $2K box from them
"I purchased a $1.6K box from them. I assembled it completely following the instructions to the T. When turning it on the top light does not come on an..."
Bought a unit tried to return it insideโฆ
"Bought a unit tried to return it inside of the warranty. They strung me along then filed chapter 11 now the unit doesn't work at all. Wish someone wo..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (7) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Bought a unit tried to return it insideโฆ
Bought a unit tried to return it inside of the warranty. They strung me along then filed chapter 11 now the unit doesn't work at all. Wish someone wo...
They suck
I spent 2800$ with these people with a full warranty my app is not work...
I have wasted thousands of dollars onโฆ
I have wasted thousands of dollars on this machine. The company dropped off the face of the earth with no warning and no follow up. Th...
I purchased a $2K box from them
I purchased a $1.6K box from them. I assembled it completely following the instructions to the T. When turning it on the top light does not come on an...
Shady website on IPhone.
Shady website on IPhone. Automatically ordered product when checking price after I entered in the 5percent off after ente...
This is the most amazing grow box
This is the most amazing grow box. Simple to use and g...
Buyer beware
Buyer beware! The company DOES NOT believe you own the grobo you have purchased. They will remotely disable your unit that you have PAID for. My grobo...
Grobo Solid
The Grobo solid is worth every penny! I just love it! It is simple to use and start-up. I just finished my first grow. It works great my plant is thriving. The team at grobo is really supportive and cares about the customers and their system. I've had minor concerns like a missing screw and it was shipped to me right away. There is even a community of growers who are friendly and helpful: allgrowers.com. You can hook up with other growers for advice. I wish I could grow more than one plant at a time. The warranty is great and the recipe is friendly. If youโre in the market or new in growing... do yourself a favor, buy a Grobo.
Conclusion
The provided reviews show a clear split: some customers report successful grows, straightforward setup, and helpful support (for example, reviewers who describe warranty shipments and thriving plants). However, multiple recent reviews allege serious problems: nonworking units, unresponsive or absent customer service, difficulty obtaining returns or repairs, and claims related to company insolvency or remote disabling. Prospective buyers should verify current warranty and return policies, confirm active customer support channels, and consider community resources (a reviewer mentioned allgrowers.com) before purchase. Given the mix of strong positive experiences and numerous recent failures, check upโtoโdate support evidence and documented repair/return procedures prior to buying.