Reviews Analyzed
21
We Collect & Analyze Reviews
Groceries Apparel
Experiences & Reviews
Groceries Apparel is an online clothing brand offering casual apparel and basics. Consumers searching reviews typically look for information on fit, fabric quality, shipping times, returns and customer support. Reviewers often reference ordering, returns portals and customer-service responsiveness when evaluating the brand.
Overview & Key Metrics
Positive Sentiment
19%
Latest Review
22d
Overall Rating
1.7
Our Analysis
🎯
Service quality
Most reviewers report long shipping times, delayed orders and slow or absent customer-service resolution.
Share of mentions
Weak
23%
💰
Value for money
Several reviewers say price does not match workmanship; some describe items as overpriced or not worth the cost.
Share of mentions
Weak
6%
⚡
User experience
Customers report difficulties with the website return portal, unclear return rules and inconsistent sizing across items.
Share of mentions
Weak
10%
🔧
Product quality
Reports are mixed: a few praise fabric and durability, while many describe poor fit, low craftsmanship or items failing quickly.
Share of mentions
Weak
16%
📞
Communication
Frequent complaints about unanswered emails, no phone contact, vague shipping updates and slow or no responses on social channels.
Share of mentions
Weak
20%
⭐
Overall experience
Most recent reviews describe a negative buying experience driven by delays, returns problems and unresponsive support; a minority report positive orders.
Share of mentions
Weak
26%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Terrible customer service
"Terrible customer service, crappy clothes. This order arrived a full 30 days after I placed it. The clothes didn't fit well or feel good, and when I t..."
Katrin
Trustpilot
Oct 01, 2025
Featured for: Complaint about customer service and quality
One star – Never received my order, no customer service
"I never received my order and contacted Groceries Apparel multiple times by email with no response. After waiting over a month with no communication..."
Alex
Trustpilot
Oct 01, 2025
Featured for: Never received order; disputed charge
Skeptical but pleasantly surprised
"Ok ok I was nervous after coming in trust pilot. I Spent 300 dollars and people were saying there orders took so long. And they couldn't get their mon..."
Lani Senter
Trustpilot
Oct 01, 2025
Featured for: Positive: product, shipping, return navigation
V-bra
"The third set of V-bra I ordered and I'm extremely satisfied with their products. The quality of the material is superior to the other brands I tried and it provides excellent protection. The straps stay attached and do not slip out of place, which is a huge plus compared to the poor quality design of almost every other bra on the market. It holds up well after repeated washings.
It gives me the stability that others I have tried could not. It is very comfortable and allows unhindered movement throughout my day. The only drawback is that the delivery was longer than I expected. However, I will continue to support the company and its products because it is well worth the wait."
Sarah Moore
Collected.reviews
Nov 27, 2021
Featured for: Positive product durability; delivery delay
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
J S
trustpilot.com
Oct 01, 2025
I used to LOVE groceries apparel…
I used to LOVE groceries apparel sweatshirts. They were soft, fit well and all around a great purchase. They have CHANGED!!! Now the sweatshirts are s...
K
Katrin
trustpilot.com
Oct 01, 2025
Terrible customer service
Terrible customer service, crappy clothes. This order arrived a full 30 days after I placed it. The clothes didn't fit well or feel good, and when I t...
M
Melissa Bantell
trustpilot.com
Oct 01, 2025
I placed an order for the high waist…
I placed an order for the high waist seam leggings. I absolutely loved them until they started to fall apart only after 2 months. I emailed Future@Gro...
A
Alex
trustpilot.com
Oct 01, 2025
One star – Never received my order, no customer service
I never received my order and contacted Groceries Apparel multiple times by email with no response. After waiting over a month with no communication...
S
Samantha Soto
trustpilot.com
Oct 01, 2025
Grocery apparel used to be high-quality now it’s just horrible
Grocery apparel used to have high-quality clothes. I bought quite a bit of clothes from them last month thinking that they were the same grocery appar...
D
Daniella
trustpilot.com
Oct 01, 2025
Seems like a scam
Ordered last month and have yet to receive anything. They very quickly took my money but haven't sent a single thing. I got a vague email after 2 week...
R
Roxana
trustpilot.com
Oct 01, 2025
I absolutely LOVE the items received…
I absolutely LOVE the items received and supporting indie / US based companies! I did a fairly large order which included leggings and a tank in the p...
S
S. Cutler
trustpilot.com
Oct 01, 2025
Awful Customer Service
Very slow customer service response. Most of the items are cute but did not fit..runs smaller. I had emailed 3 times because their return and exchange...
L
Lani Senter
trustpilot.com
Oct 01, 2025
Skeptical but pleasantly surprised
Ok ok I was nervous after coming in trust pilot. I Spent 300 dollars and people were saying there orders took so long. And they couldn't get their mon...
A
Alexis
trustpilot.com
Oct 01, 2025
Dishonest company/scammy return policy.
My complaint is similar to others before me. I placed an order for biker shorts and a bralette during their Labor Day weekend sale. The items took 2.5...
J
Justin Nguyen
trustpilot.com
Oct 01, 2025
They never respond to me on Facebook…
They never respond to me on Facebook and instagram nor have given me any updates on the status. They are horrible. It has been 3 weeks and they haven’...
M
M T
trustpilot.com
Oct 01, 2025
No order yet after three weeks
No order yet after three weeks. No one answers phone, responds to emails. I requested to cancel the order a week ago after it not shipping in their st...
L
L W
trustpilot.com
Oct 01, 2025
AVOID this company!
How is this place in business? ZERO customer service, NO phone number, no response to emails... I ordered over 3 weeks ago, even paid extra for a shor...
M
MB
trustpilot.com
Oct 01, 2025
Needs improvement
*UPDATE - 9/23/24 I finally received a full refund, thankfully. Their turnover time appears to be about a month for any transaction. Their company and...
J
Jann Patterson
trustpilot.com
Oct 01, 2025
Avoid Groceries Apparel …
The company is completely unethical both on the store site and within the company itself. They hire independent contractors such as accountants, get t...
E
Emily Listmann
trustpilot.com
Oct 01, 2025
DO NOT buy from this company
DO NOT buy from this company! Total scam. They do not ship your items for over a month and then refuse to refund yo...
k
kip Kat
trustpilot.com
Oct 01, 2025
Groceries Negative Experience - Lack of Transparency in Return Policy
This company needs to learn a thing or two about truth in advertising. They are constantly having an sitewide sale to entice new customers, however, t...
K
KC
trustpilot.com
Oct 01, 2025
BUY ELSEWHERE
BUY ELSEWHERE. I purchased items on 5/31/24. I purchased from MATE the label and cottinique after this. After I received my orders from the other two...
N
Nikki Malone
trustpilot.com
Oct 01, 2025
Oh my gosh
Oh my gosh. Do not use this company. I wish I would have seen the reviews beforehand and I’m glad I didn’t spend more with them. My top is so comfy, b...
A
Amanda Flowers
trustpilot.com
Oct 01, 2025
No response
Wow, I wish I read these reviews before purchasing. Haven’t received my items or an update. It’s really not about being accustomed to Amazon shipping....
Conclusion
Reviews of Groceries Apparel show recurring issues with shipping delays, return processing and slow or absent customer responses. Multiple reviewers report receiving incorrect fit or low-quality construction, while a smaller number describe satisfactory fabric and fit. If you consider purchasing, review the store’s return terms carefully and be prepared for potential delays in shipping and refunds. For higher-risk purchases, some customers used payment disputes successfully after delayed refunds; others recommend buying only if you accept possible slow service.