Reviews of Groceries Apparel show recurring issues with shipping delays, return processing and slow or absent customer responses. Multiple reviewers report receiving incorrect fit or low-quality construction, while a smaller number describe satisfactory fabric and fit. If you consider purchasing, review the store’s return terms carefully and be prepared for potential delays in shipping and refunds. For higher-risk purchases, some customers used payment disputes successfully after delayed refunds; others recommend buying only if you accept possible slow service.
Examples from available reviews (Nov 2021 – Feb 2026).
Order arrived 30 days late; returns denied and customer ignored.
“Terrible customer service, crappy clothes.”
Never received my order and received no communication from company.
“I never received my order”
Order arrived in ten days and clothing fit and felt great.
“The clothing feels and fits awesome.”
High-quality, comfortable V-bra that holds up despite slow delivery.
“The quality of the material is superior to the other brands I tried”
Most reviewers report long shipping times, delayed orders and slow or absent customer-service resolution.
Several reviewers say price does not match workmanship; some describe items as overpriced or not worth the cost.
Customers report difficulties with the website return portal, unclear return rules and inconsistent sizing across items.
Reports are mixed: a few praise fabric and durability, while many describe poor fit, low craftsmanship or items failing quickly.
Frequent complaints about unanswered emails, no phone contact, vague shipping updates and slow or no responses on social channels.
Most recent reviews describe a negative buying experience driven by delays, returns problems and unresponsive support; a minority report positive orders.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (23) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Company prioritizes sustainable quality, though shipping took longer.
“they are putting quality ahead of the rushing”
Company shipped order after three weeks despite cancellation and address change.
“They took more than three weeks to send it out and I had already left that address.”
Garments were poorly made with unfinished seams and unhelpful returns.
“Poorly made, unfinished seams, poor customer service.”
Sweatshirts became stiff, boxy, and poorly fitting.
“Now the sweatshirts are stiff, not soft at all”
Order arrived 30 days late; returns denied and customer ignored.
“Terrible customer service, crappy clothes.”
Leggings fell apart after two months and company didn't respond.
“they started to fall apart only after 2 months”
Never received my order and received no communication from company.
“I never received my order”
Recent order had very low quality and poor fit.
“The shorts gave you camel toe.”
Ordered but never received items and communication felt like a scam.
“It all feels very much like a scam to me.”
Loved items' feel and enjoyed supporting an indie US company.
“I absolutely LOVE the items received”
Customer service was very slow and returns were difficult.
“Very slow customer service response.”
Order arrived in ten days and clothing fit and felt great.
“The clothing feels and fits awesome.”
Sale purchases were deemed nonreturnable and customer service was unhelpful.
“it could not be returned and I could only receive store credit.”
They did not respond on social media and gave no updates.
“They never respond to me on Facebook and instagram”
Order not shipped after three weeks and cancellation requests ignored.
“No order yet after three weeks”
No customer service contact and order never arrived within three weeks.
“ZERO customer service, NO phone number”
Slow shipping and slow refund processing caused prolonged disputes.
“I finally received a full refund, thankfully.”
Company allegedly fails to pay contractors and has poor customer service.
“The company is completely unethical”
Items not shipped promptly and refunds refused, described as scam.
“DO NOT buy from this company! Total scam.”
Return policy hidden and sale items were refunded as store credit.
“STORE CREDIT ONLY NO MATTER WHAT”
Received poor-quality shorts and refund wasn't processed after return.
“The shorts looked really cheap.”
Took a month to arrive and returns are slow and limited to store credit.
“not worth the long wait or the terrible customer service.”
Haven't received items or any update after three weeks.
“Haven’t received my items or an update.”
The third set of V-bra I ordered and I'm extremely satisfied with their products. The quality of the material is superior to the other brands I tried and it provides excellent protection. The straps stay attached and do not slip out of place, which is a huge plus compared to the poor quality design of almost every other bra on the market. It holds up well after repeated washings.
It gives me the stability that others I have tried could not. It is very comfortable and allows unhindered movement throughout my day. The only drawback is that the delivery was longer than I expected. However, I will continue to support the company and its products because it is well worth the wait.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Groceries Apparel is an online clothing brand offering casual apparel and basics. Consumers searching reviews typically look for information on fit, fabric quality, shipping times, returns and customer support. Reviewers often reference ordering, returns portals and customer-service responsiveness when evaluating the brand.