Customers often praise Gthic’s designs, apparent craftsmanship, and strong value across jewelry and apparel. Many mention fast shipping and product photos that match what arrives. A sizable share of complaints points to shipping mistakes, wrong sizes, and limited replies to return requests. Overall, the reviews contrast enthusiastic product praise with serious post-purchase service problems.
Examples from available reviews (Nov 2021 – Feb 2026).
Multiple orders with fast shipping and accurate, high-quality items.
“Shipping is always fast. Items are exactly as shown and of high quality.”
Gothic ring has a hidden engraving and durable black plating.
“It has a tiny engraving inside that only I know about.”
Order was sent to wrong PO box and customer requested refund.
“Shipping information shows that they sent my order to a vacant post office box in Ohio.”
Sent over ten emails about returns and received little response.
“i have now sent over 10 emails asking how to return the items”
Some reviews mention fast shipping, helpful staff, and lost orders that were resolved. Many others describe misdelivered packages, seized shipments, wrong sizes, and returns that were refused or delayed. Service problems show up as the most common negative theme in the reviews.
Reviewers often describe rings and accessories as good value and say the pricing matches the quality. Several specifically call out exceptional value and mention buying again because the items feel affordable.
Customers point to a wide selection and styling that makes it easy to mix outfits and colors. Most comments about the website are positive; one notes that the size charts are clear, which comes up less often than other topics.
Many reviews praise the build, long-lasting finishes, and comfortable fabrics on shirts and accessories. A few mention fit issues and rings that feel loose, suggesting occasional inconsistencies in sizing or quality control.
Positive feedback highlights clear delivery updates and product photos that look accurate. Several complaints cite slow or missing replies about returns and promises that were not followed through, plus one mention of an overdue affiliate payment—rare, but notable when raised.
Reviews split between strong satisfaction with the products and sharp frustration with service. High ratings focus on design and value, while low ratings center on shipping failures and unresolved support cases, creating a polarized overall picture.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I was a bit apprehensive about ordering a ring from a website I haven't heard of before, but after reading reviews I went for it. So glad I did, the service has been amazing! Item came beautifully wrapped, and once I saw that I knew this was going to be my go-to site. I could not ask for better quality. It looks sturdy and has amazing intricate details and looks good on. The customer service is top-notch. Reasonable prices and a wide range of rings to pick from. Overall, my first purchase has been hassle free, worry free and extremely quick. I'm very pleased and will definitely be buying more goods from them and even recommend them both for product and service.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Gthic runs an online store for gothic and alternative fashion and jewelry. It sells rings, bracelets, necklaces, earrings, shirts, jackets, hats, and accessories. Product pages include photos and sizing details to help shoppers compare items. Customers order through the website and receive deliveries through standard carriers.