The single available review highlights a positive individual outcome: the user reports fuller, less brittle hair after months and an easy routine of a few sprays each morning. This indicates perceived product efficacy and good usability for that reviewer, but the dataset is very limited. There is no information here about pricing, delivery, returns, or company communication, so those factors remain unassessed. Consumers should look for additional independent reviews, check ingredient lists and clinical information, and consider consulting a healthcare professional for personalized hair-loss advice before committing to long-term use.
Examples from available reviews (Nov 2021 – Feb 2026).
Serum improved hair thickness and confidence after a few months.
“but now it's full and healthy again.”
No mentions of customer service, delivery, returns, or order fulfilment appear in the provided review.
The review praises product results but provides no information about price, affordability, or perceived value for money.
Reviewer describes an easy daily routine—"a few sprays every morning"—and reports this regimen was simple and sustainable over months.
Reviewer reports visibly fuller, healthier hair and reduced brittleness after months of use, calling the serum highly effective for hair loss.
There are no comments about company communication, responsiveness, or support in the review provided.
Reviewer expresses strong satisfaction, regained confidence, and states they will continue using the serum long-term.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (18) · Reviews (1) · Quotes shortened · As of: February 2026
Shipping was delayed and customer service was initially unresponsive, though product works.
“They’re shipping time for the actual growband took a very long time.”
Unexpected extra fees and upsell at checkout made purchase feel misleading.
“Imagine committing 400 bucks to a product and then being told it probably wont work unless you give us another 300.”
Product strengthened hair and is convenient, with outstanding customer service.
“The product has noticeably strengthened my hair”
Using the GrowBand is relaxing and leaves my scalp and hair happy.
“Using the GrowBand is very relaxing, My scalp and hair feel happy.”
After three months use I experienced significant crown hair growth.
“there has been some significant growth on my crown.”
Customer service promptly replaced a faulty unit and was very responsive.
“they sent me out a replacement immediately, zero hassles.”
Growband with maxoxidil noticeably thickened and strengthened my hair after four months.
“Growband and maxoxidil is THE killer combo.”
Consistent Growband use improved scalp flexibility, blood flow, and hair appearance.
“More blood flow + less stress.”
Combining maxoxidil, growband, and roller produced visible regrowth progress.
“we are finally making some progress and seeing regrowth”
After a year use my scalp feels energized and customer service was exceptional.
“The customer service was the best I’ve experienced from any company in my life.”
Support replaced a short-lived battery product without hassle.
“they decided to replace the product without any hassle.”
Using the Growband made my hair noticeably thicker with less hair loss.
“Using the growband really improved my hair, no doubt about it.”
Growband reduced my crown balding area and improved hair quality.
“the balding area went from about 4cm across to about 2cm across”
Product improved hair thickness and health; company provided replacement for faulty growbox.
“My Hairband Pro has proven to be exactly what's been advertised.”
The Growband stopped crown thinning and serum absorbed better than other topicals.
“The Growband stopped the thinning on my crown after a few months.”
Products worked well and company offered great service and support.
“Great products that work and overall great service and support from Hairguard.”
Customer support, especially Alan, resolved delivery issues quickly and helpfully.
“Had an issue and the customer support was absolutely fantastic over email to get it all sorted out.”
Products improved hair and customer service was outstanding and helpful.
“Their products are top-notch, and I’ve noticed a real difference since using them.”
Cancellation was delayed causing return shipping and a 20% restocking fee.
“Now I get to pay return shipping and 20% restocking fee.”
Cancellation was delayed and I incurred return shipping and a 20% restocking fee.
“Now I get to pay return shipping and 20% restocking fee.”
I saw clear new hair growth using the Growband with liquid and brush.
“I am seeing some clear new hair growth in the months since I started using it along with the liquid and scalp brush.”
Five and a half months of Growband use stopped hair loss and reduced bald spot.
“it's made a noticeable difference to may hair loss, which has basically stopped”
Steph Bruce provided excellent, timely customer service despite time difference.
“I get excellent, bend over backwards, service from Steph Bruce!”
The customer service is good.
“the customer service is good”
When my Growband was lost, Hairguard sent a replacement and offered excellent service.
“the people at Hairguard helped me in a friendly and uncomplicated way and sent me a new Growband”
Support sent a new package when the original didn't arrive and were helpful.
“they were awesome and sent me a new one”
Long-term use since 2018 helped stop baldness and restore follicles.
“I have been using hairguard products since 2018 and I have to admit this has not only stopped the baldness”
Caffeine shampoo produced new hair growth after two bottles and customer service was excellent.
“By the end of the first bottle, I started to see short strands of new growth along my hairline!”
Product is great and company was responsive and helpful.
“Great product. Great help. Really responsive for any questions I had.”
After four days of supplements I'm happy and would recommend them.
“I am very happy with this supplemens.”
After four days of supplements I'm happy and would recommend them.
“I am very happy with this supplemens.”
Five-star customer service and biotin shampoo helped my hair.
“Great products and 5 star customer service.”
Customer service was great and I'm looking forward to starting treatment.
“Great customer service!”
Products reduced hair loss and customer service, especially Sarah, communicated well.
“Not sure about new growth, but hair loss has declined.”
Shampoo improved my scalp and hair; staff were helpful.
“The shampoo has really helped my scalp and hair.”
World-class customer service and products helped stop further hair loss.
“Hairguard provides world-class customer service.”
I started using the Biogaine anti-hair loss serum from Hairguard a few months ago and have noticed a huge difference in my hair. My hair used to be so thin and brittle, but now it's full and healthy again. I'm finally able to go out with confidence knowing that my hair is looking great! I honestly believe this is the best product on the market right now when it comes to counteract hair loss I am so happy that I found it.
I can't believe I had to wait this long to buy it. Now I only need a few sprays every morning and my hair is looking better than ever! I'll never stop using this product.
Biogaine with dermaroller produced slow natural regrowth and cancelled transplant.
“I have cancelled my hair transplant appointment because I started to see the natural regrowth.”
Five-star customer service: Sarah applied a discount and upgraded shipping.
“5-star customer service, Sarah helped me with my first purchase that included a discount”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Hairguard is a company that sells haircare and hair-loss products online, focusing on topical treatments and consumer education for thinning hair. It targets consumers researching options to reduce hair thinning and improve scalp and hair condition.