Customer feedback for Hatcountry in the provided review highlights solid product quality and competitive pricing, with hats described as stylish and well made. The main consumer concern is shipping speed—one reviewer experienced a week-long delay and suggested improving fulfillment. There is no direct feedback about website usability or customer-service interactions in this sample. Prospective buyers should weigh the positive product impressions against potential delivery delays and verify shipping timelines before ordering.
Examples from available reviews (Dec 2021 – Feb 2026).
Hats were stylish and good quality, but shipping was delayed.
“There were delays and they only came a week later.”
Single review reports delayed shipping and requests improved shipping processes; delivery delay was the main negative in an otherwise satisfactory purchase.
Reviewer describes prices as competitive and felt the purchase of six hats offered good value relative to the quality received.
No comments on website or app usability in the review; feedback centers on product, pricing and shipping rather than digital experience.
Hats described as classy, stylish and of good quality; reviewer and family were pleased with appearance and construction.
Review does not mention customer-service interactions or proactive updates; shipment delay noted but no communication issues were explicitly described.
Overall positive outcome: family pleased and received compliments, but satisfaction tempered by a delayed delivery that impacted timing.
For each review, the core experience based on original source reviews.
Sources: bbb.org (7) · Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Fedora arrived quickly and matched the website description; seller was trustworthy.
“This is a trustworthy seller and I highly recommend their customer service.”
Received shoes that appeared counterfeit with poor materials and service.
“Poor quality (imitation?) product, poor service and poor example to the industry.”
Ordered moccasins; return pickup and refund not received, suspected scam.
“Ive yet to receive a pickup or a refund.”
Hats arrived too small and company charged an extra fee after return.
“When I received the hats they were too small.”
Return confirmed but refund delayed and company became unresponsive.
“Please provide my refund.”
Hat arrived crushed due to poor packaging and seller refused refund.
“It came totally crushed”
Received wrong color and size; seller showed little concern for customers.
“Very poor service! Little to virtually NO concern for the pleasing the customer.”
Hat did not fit and return would cost too much; company refused label.
“Did not fit even though I measured and ordered according to their chart.”
We are a family of six and surprisingly all of us are great fans of country music. We therefore can't do without cowboy hats. A couple of weeks ago I received the six Bullhide Emiliano - (8X) Fur Cowboy Hat after a long wait. I wanted to give each as a present to my parents and siblings during my graduation party. There were delays and they only came a week later. Nevertheless, they are classy, stylish and everyone looks so good on them. I wish I could add a family photo. The quality was good and the prices were competitive. Last week we were attending a family gathering and everyone was talking about us. We received so many comments and some said they would place their orders as soon as they left the premises. Thankyou Hatcountry for the wonderful work but for you to receive the fifth star, check on your shipping processes.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Hatcountry is an e-commerce retailer focused on hats and Western-style headwear. Consumers searching reviews typically want information on fit, materials, pricing and delivery. Review aggregations for Hatcountry aim to inform buying decisions by summarizing product quality, shipping experience and value based on customer feedback.