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Haus
Reviews & Experiences

The provided reviews consistently describe positive experiences: products arrived on schedule, were well packaged, and reviewers found the drinks enjoyable. One reviewer highlighted the price as a decisive factor, while another praised the company for arranging faster delivery when needed. These comments point to reliable shipping, attentive service in specific cases, and satisfactory product quality. Because the dataset is small (two reviews), prospective buyers should consult additional recent reviews and verify shipping and availability for their region before deciding.

Overview & Key Metrics

Review count
22
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

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Service quality

Reviewers note responsive, helpful service around delivery scheduling and special requests; evidence limited to a small number of reviews.

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Value for money

One reviewer explicitly highlights low price as a reason to purchase, indicating perceived good value in that instance.

โšก

User experience

Customers describe the online purchase and unboxing as straightforward and enjoyable, though this comes from a small sample of reviews.

๐Ÿ”ง

Product quality

Products are described as tasting good and arriving in good condition; comments are positive but come from very few reviews.

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Communication

One review cites direct help from the company to meet a delivery deadline, indicating timely, actionable communication in that case.

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Overall experience

Both reviews report a positive overall buying experience, including on-time delivery and satisfactory products; sample size is small.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (21) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026

Valeria Kleinubing quality

Applicator broke inside the tube, making product difficult to use.

“doe foot applicator broke inside the tube”

Feb 03, 2026 ยท trustpilot.com
Ann B service

Order never arrived despite multiple follow-ups and promises.

“Do not order online from this company!”

Dec 22, 2025 ยท trustpilot.com
klant communication

Order tracking stalled and delivery won't arrive on time.

“no changes to the tracking link.”

Dec 15, 2025 ยท trustpilot.com
Jeloumur service

Order never arrived after three months and tracking didn't update.

“Iโ€™ve been waiting 3 months in total.”

Oct 26, 2025 ยท trustpilot.com
A. service

Customer service resolved order issues very quickly.

“Great customer service!”

Oct 26, 2025 ยท trustpilot.com
barak libhaber service

Cocktails tasted great and customer service went above and beyond.

“their service is exceptional!”

Oct 01, 2025 ยท trustpilot.com
Jennifer Edwards quality

Foundation performed poorly and company charged for sample returns.

“This is the worst foundation I have used.”

Sep 12, 2025 ยท trustpilot.com
Sandra Hanan usability

Sample kit and guide helped accurately find the right concealer shade.

“it was the right shade.”

Aug 28, 2025 ยท trustpilot.com
anna service

Order delayed over a month with tracking showing air transit delay.

“all my tracking says is air transit delay”

Jun 12, 2025 ยท trustpilot.com
Linda quality

Gloss wand applicator fell to the bottom, making product unusable.

“the gloss wand has a applicator sponge that is in the bottom of the tube.”

Jun 11, 2025 ยท trustpilot.com
LEAH A JAHNKE service

Unauthorized item added and customer service refused to help.

“customer service is DISGUSTING!”

May 15, 2025 ยท trustpilot.com
RJ service

Paid for order which wasn't delivered and customer service didn't respond.

“Money taken and no order delivered- 4 weeks later.”

May 13, 2025 ยท trustpilot.com
JP value

Charged trial fee despite allergic reaction and no company support.

“They charge you $19.21 for the "discovery trial set”

Apr 28, 2025 ยท trustpilot.com
InPost service

Order had no tracking updates and delivery was significantly delayed.

“I donโ€™t have my products or any tracking updates!”

Mar 17, 2025 ยท trustpilot.com
Ama Ghana service

No product arrived and customer service didn't respond to emails.

“No Product, No Tracking Info, No Customer Services”

Mar 15, 2025 ยท trustpilot.com
Dawn communication

Company enforced a short purchase deadline and responded too slowly.

“I have to place a full size foundation order by tomorrow March 11, 2025, or pay $12.”

Mar 11, 2025 ยท trustpilot.com
Kimberly P service

Color match failed and customer service didn't respond to requests.

“they sent me a color totally wrong for my skin.”

Mar 08, 2025 ยท trustpilot.com
Kimberly Kali service

Order not shipped after 25 days and customer service didn't answer.

“tracking says still has not shipped.”

Mar 05, 2025 ยท trustpilot.com
Ruta Maciute-Gedgaudiene service

No response or updates and the package hadn't arrived.

“No answer, no update, no product.. ???”

Feb 28, 2025 ยท trustpilot.com
Marilisa De Sario service

Tracking failed, customer service didn't help, and one product arrived damaged.

“one of the product looks like itโ€™s half empty”

Feb 17, 2025 ยท trustpilot.com
Kitty value

Discovery samples required a full purchase and company didn't respond.

“It's predatory to force a customer to pay almost $30 for samples!”

Feb 16, 2025 ยท trustpilot.com
Hencry Andy 5/5

I'd had my eye on these bottles from Haus Beverage's online store for quite some time, and I finally decided to purchase them because of the incredible price.

Being pleasantly surprised by the quality of the merchandise was a nice surprise.

My wine came on schedule and was wrapped with great care in a solid box for safety. I couldn't be happier.

I will now celebrate my Christmas just as I planned.

Purchasing wine online may be a terrifying process, and I can speak from personal experience that my experience with Haus Beverage was excellent.

I highly recommend it this company for anyone looking for drinks.

Dec 17, 2021 ยท Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Haus

Haus is a consumer beverage brand that sells ready-to-drink alcoholic beverages through an online storefront and ships directly to customers in supported markets. People searching for Haus reviews typically look for information about product taste, delivery, customer support, and ordering experience.