One review compliments the mattress presentation but points to clear service breakdowns. The reviewer couldn’t find contact details and said the phone number didn’t work. Delivery problems and poor support drove the negative feedback. With only one review, no wider takeaway is possible.
Examples from available reviews (Mar 2026).
Delivery and customer service were poor, though product presentation was satisfactory.
“there are no contact details, no e.mail ID, one contact no which does not work”
The review describes a failed delivery and support channels that didn’t work. It focuses on missing contact information and a phone number that couldn’t be reached. This issue appears in only this one account.
The reviewer did not mention price or value for money. A numeric rating appears, but it doesn’t show how fair the cost felt. There isn’t enough information to judge value consistently.
The reviewer found the product presentation and packaging satisfactory. Delivery and contact problems lowered the overall experience described here. These points come from a single review.
The only product-related note is that the presentation was satisfactory. The review gives no detail on comfort, materials, or long-term durability. Product performance is not evaluated here.
The reviewer said contact details were missing and the phone number did not work. This directly criticizes the company’s communication channels. Only one review raises this complaint.
This single review contrasts acceptable product presentation with poor after-sale support. The written feedback centers on contact and delivery failures, not mattress performance. One entry isn’t enough to draw broader patterns.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: March 2026
First their delivery charges are touching skies and claim will reach you the next day and then it never arrives within stated date so why will you pay high delivery cost when it is reaching you in standard delivery time.Above all there are no contact details, no e.mail ID, one contact no which does not work, no delivery tracking link they just tell you it is available unfortunately its not hence your are left in dark.I would suggest them to look upon their customer service which is actually a main thing in online outlet selling posh brands.
Anyway, presentations of the things are good and feel great to have them EVENTUALLY.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Haven Mattress sells mattresses and sleep accessories through an online store. The range typically includes foam, memory-foam, and hybrid mattresses, along with pillows and mattress protectors. Product pages usually show sizes, materials, and firmness options to guide selection. The site also shares information on shipping, returns, and any warranty or trial terms when offered.