Reviews indicate HigherDOSE products (sauna blankets, red-light masks, PEMF mats) often deliver the reported benefits customers seek, and many buyers highlight fast, helpful customer service when devices fail. Recurring negative themes include delayed shipping updates, template-style responses, and some durability or replacement-policy disagreements. If you’re considering a purchase, check shipping timelines, warranty terms and the company’s replacement/repair process for controllers, cords and mats. For buyers prioritizing aftercare, the majority of reviewers describe responsive support that resolves issues, but weigh that against occasional reports of slow or vague communication.
Examples from available reviews (Jan 2023 – Feb 2026).
Infrared blanket relieved aches and replacement was promptly sent at no cost.
“a replacement blanket sent out at no cost.”
Controller failed and company offered inspection and replacement, excellent customer service.
“their customer service is superb”
Order placed weeks ago still not shipped and support gave vague template responses.
“it still hasn’t shipped.”
Mat ripped and company refused free replacement, offering only discounted purchase.
“They instead told me to buy another one for a discounted rate.”
Most reviewers describe prompt, helpful customer support that provides replacements or fixes; a minority report template replies and unresolved cases.
Few reviews discuss price; comments range from calling items an "investment" to concerns about high cost and limited durability or replacement policies.
Users commonly report tangible benefits (pain relief, relaxation, hair improvements) from regular use; a small number found comfort or heat settings problematic.
Many customers praise effectiveness of blankets, masks and mats; several mention faults (rips, broken cords, faulty controllers) but often note replacements provided.
Communication experiences are split: some reviewers report prompt shipping and clear warranty guidance, while others report vague template responses and delays.
Overall impressions are mostly positive, driven by product results and responsive issue resolution; a subset of buyers report shipping or warranty frustrations.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
HigherDOSE was an exceptional experience that left me feeling restored and rejuvenated. The wellness tools they offer truly ignite vitality from the inside out, allowing for a supercharged self-care routine.
One of the standout features at HigherDOSE was their infrared sauna pods. These specialized saunas work to reduce inflammation, detoxify the body, and improve overall skin health. I could feel my stress melt away as I sat in the comforting warmth of the pod.
In addition to their sauna pods, HigherDOSE also offers personalized holistic consultations with experts who can guide you on your wellness journey. Their knowledgeable staff lead me through breathing exercises and offered insights about which supplements would best complement my lifestyle.
Overall, my visit to HigherDOSE was an incredible experience that highlighted just how important self-care can be. Whether you're looking for a way to unwind after a long week or are seeking impactful ways boost your recovery process - this is the place for you!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
HigherDOSE is a consumer wellness brand that makes at-home recovery and light-therapy devices such as infrared sauna blankets, red-light masks, PEMF mats and related accessories. The company primarily sells direct-to-consumer products for home wellness routines and recovery, commonly searched by buyers researching infrared therapy, red light therapy, and PEMF devices.