Reviews Analyzed
21
We Collect & Analyze Reviews
Honey Play Box
Experiences & Reviews
Honey Play Box is an e-commerce retailer that offers adult toys and sexual wellness products through an online store. Consumers researching the brand typically look for product performance, shipping speed, customer support responsiveness, and device reliability.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
17d
Overall Rating
3.6
Our Analysis
🎯
Service quality
Most reviewers who mention customer service report helpful, prompt agents resolving issues; a minority describe initial help then no follow-up.
Share of mentions
Strong
11%
💰
Value for money
Very few reviews discuss price; one reviewer explicitly reports money wasted after multiple defective purchases.
Share of mentions
Weak
2%
⚡
User experience
Comments focus on fast delivery, easy website ordering and discreet packaging; a few reviews report missing or delayed shipments.
Share of mentions
Strong
13%
🔧
Product quality
Many reviewers praise performance (powerful, quiet motors, durable items); several others report non‑working units, charging failures and Bluetooth problems.
Share of mentions
Mixed
30%
📞
Communication
Some customers note proactive email checks and responsive replies; others report unanswered messages after reporting defects or requesting follow-up.
Share of mentions
Mixed
9%
⭐
Overall experience
Overall impressions range from repeat buyers and satisfaction to reports of defective products and unresolved support cases.
Share of mentions
Mixed
36%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (October 2022 – October 2025).
Excellent Customer Service & Quality Products
"I recently purchased some items from Honey Play Box and was pleasantly surprised by the experience. Their website is easy to navigate and has a wide variety of adult toys and accessories to choose from. I appreciated that they not only sell products but also offer sex education resources for their customers. The customer service team was extremely helpful when I had a question about my order. They were prompt in responding, friendly, knowledgeable, and helped me find exactly what I needed. Shipping was fast as promised, and everything arrived in discreet packaging. When it comes to the products themselves, they are high quality and lived up to my expectations. The vibrators are powerful yet quiet which is important if you live with others or have thin walls! The BDSM toys are well-made and durable. Overall, my experience with Honey Play Box was positive from start to finish. Their commitment to sexual wellness through education combined with amazing customer service make them stand out from other online adult toy stores"
Kamren Parker
Collected.reviews
Oct 24, 2022
Featured for: Detailed positive on service and product
5 toys only 2 works
"For the 5th time now bought something the first 2 were good the 3 and 4th had very bad Bluetooth connection and actually just didn't work properly the..."
Adrie Huijsmans
Trustpilot
Oct 01, 2025
Featured for: Multiple defects and support silence
Good product, room for improvement.
"Bought a HPB brand product. Suction strong, but not quite fast enough. Sometimes, sleeve sucked into the body of the unit, needed to st..."
SomeOneToo
Trustpilot
Oct 01, 2025
Featured for: Mixed product performance and improvement feedback
Simply amazing
"My package got lost, the company was going to replace it no charge, thankfully it got found. After using it, omg it's amazing..."
Stephanie
Trustpilot
Oct 01, 2025
Featured for: Lost package handled; product praised
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
A
Adrie Huijsmans
trustpilot.com
Oct 01, 2025
5 toys only 2 works
For the 5th time now bought something the first 2 were good the 3 and 4th had very bad Bluetooth connection and actually just didn't work properly the...
L
Lb
trustpilot.com
Oct 01, 2025
Good !!!!!!
...
J
Jeannie Petrarca
trustpilot.com
Oct 01, 2025
Product i ordered will not charge. Sent emails have not heard back!
Product i ordered...
A
Aida Rodriguez
trustpilot.com
Oct 01, 2025
The time it took to ship was quit and…
The time it took to ship...
S
Skirkland
trustpilot.com
Oct 01, 2025
Honey play box did not disappoint
Honey play box did not disappoint, I had an issue with a previous product, they resolved that issue quickly and the product I rec...
A
Alan Roche
trustpilot.com
Oct 01, 2025
Wife loves it
...
B
Big Daddy
trustpilot.com
Oct 01, 2025
Once we finally received our product
Once we finally received our product. My wife and I put it to use tha...
A
Arthur
trustpilot.com
Oct 01, 2025
Larger size
I Love the Warrior but it is a little to "SMALL"It does...
D
Donovan
trustpilot.com
Oct 01, 2025
Worked better than expected and it was…
Worked better than expected...
R
Robin L Gallagher
trustpilot.com
Oct 01, 2025
Solid
Solid products, gre...
T
Thomas Libraro
trustpilot.com
Oct 01, 2025
It does not work
...
S
Steffen Walter
trustpilot.com
Oct 01, 2025
Cheap solution
...
S
SomeOneToo
trustpilot.com
Oct 01, 2025
Good product, room for improvement.
Bought a HPB brand product. Suction strong, but not quite fast enough. Sometimes, sleeve sucked into the body of the unit, needed to st...
S
Shannon Majors
trustpilot.com
Oct 01, 2025
Amazing love it
...
D
Diane Bankhead
trustpilot.com
Oct 01, 2025
The item did not work wouldn’t charge…
The item did not work wouldn’t charge for a whil...
A
Andrew C.
trustpilot.com
Oct 01, 2025
When I placed my order
When I placed my order, they were kind enough to check with me by email before shipping the purchase make su...
L
Latoya Gupton
trustpilot.com
Oct 01, 2025
It's cool
It's cool, I enjoyed my pr...
R
Rex Conn
trustpilot.com
Oct 01, 2025
I never received my purchase.
...
L
Leila Hoerner
trustpilot.com
Oct 01, 2025
Loved the speed the items got to me
Loved the speed the items got to me, everything g was package...
S
Stephanie
trustpilot.com
Oct 01, 2025
Simply amazing
My package got lost, the company was going to replace it no charge, thankfully it got found. After using it, omg it's amazing...
Conclusion
Reviews show many customers report good product performance, fast shipping and helpful initial customer service. At the same time, several reviewers report recurring electronic faults (items not charging, Bluetooth issues) and some instances of unanswered follow‑up emails. Specific praise includes quiet, powerful motors and resolved order issues; specific criticism centers on device reliability and inconsistent post‑issue communication. If you value quick delivery and responsive initial support, reviews contain positive examples; if electronic reliability and guaranteed aftercare are critical, the review set includes multiple cautionary reports.