Excellent Customer Service & Quality Products - I recently purchased some items from Honey Play Box and was pleasantly surprised by the experience. Their website is easy to navigate and has a wide variety of adult toys and accessories to choose from. I appreciated that they not only sell products but also offer sex education resources for their customers. The customer service team was extremely helpful when I had a question about my order. They were prompt in responding, friendly, knowledgeable, and helped me find exactly what I needed. Shipping was fast as promised, and everything arrived in discreet packaging. When it comes to the products themselves, they are high quality and lived up to my expectations. The vibrators are powerful yet quiet which is important if you live with others or have thin walls! The BDSM toys are well-made and durable. Overall, my experience with Honey Play Box was positive from start to finish. Their commitment to sexual wellness through education combined with amazing customer service make them stand out from other online adult toy stores
Honey Play Box
Reviews & Experiences
Reviews show many customers report good product performance, fast shipping and helpful initial customer service. At the same time, several reviewers report recurring electronic faults (items not charging, Bluetooth issues) and some instances of unanswered follow‑up emails. Specific praise includes quiet, powerful motors and resolved order issues; specific criticism centers on device reliability and inconsistent post‑issue communication. If you value quick delivery and responsive initial support, reviews contain positive examples; if electronic reliability and guaranteed aftercare are critical, the review set includes multiple cautionary reports.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Oct 2022 – Feb 2026).
5 toys only 2 works - For the 5th time now bought something the first 2 were good the 3 and 4th had very bad Bluetooth connection and actually just didn't work properly the...
Good product, room for improvement. - Bought a HPB brand product. Suction strong, but not quite fast enough. Sometimes, sleeve sucked into the body of the unit, needed to st...
Simply amazing - My package got lost, the company was going to replace it no charge, thankfully it got found. After using it, omg it's amazing...
What reviewers often mention
Service quality
Most reviewers who mention customer service report helpful, prompt agents resolving issues; a minority describe initial help then no follow-up.
Value for money
Very few reviews discuss price; one reviewer explicitly reports money wasted after multiple defective purchases.
User experience
Comments focus on fast delivery, easy website ordering and discreet packaging; a few reviews report missing or delayed shipments.
Product quality
Many reviewers praise performance (powerful, quiet motors, durable items); several others report non‑working units, charging failures and Bluetooth problems.
Communication
Some customers note proactive email checks and responsive replies; others report unanswered messages after reporting defects or requesting follow-up.
Overall experience
Overall impressions range from repeat buyers and satisfaction to reports of defective products and unresolved support cases.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: Trustpilot (22) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Wrong Charger Cord!!! - I included the model number of the vibrator and y...
I'm very happy with the return policy! I only got to use "Gale" a couple times and it quit. I really enjoyed it when it worked so you sent me another...
5 toys only 2 works - For the 5th time now bought something the first 2 were good the 3 and 4th had very bad Bluetooth connection and actually just didn't work properly the...
Good !!!!!! - ...
Product i ordered will not charge. Sent emails have not heard back!
The time it took to ship was quit and…
Honey play box did not disappoint, I had an issue with a previous product, they resolved that issue quickly and the product I rec...
Wife loves it - ...
Once we finally received our product. My wife and I put it to use tha...
Larger size - I Love the Warrior but it is a little to "SMALL"It does...
Worked better than expected and it was…
Solid - Solid products, gre...
It does not work - ...
Cheap solution - ...
Good product, room for improvement. - Bought a HPB brand product. Suction strong, but not quite fast enough. Sometimes, sleeve sucked into the body of the unit, needed to st...
Amazing love it - ...
The item did not work wouldn’t charge for a whil...
When I placed my order, they were kind enough to check with me by email before shipping the purchase make su...
It's cool, I enjoyed my pr...
I never received my purchase. - ...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
About Honey Play Box
Honey Play Box is an e-commerce retailer that offers adult toys and sexual wellness products through an online store. Consumers researching the brand typically look for product performance, shipping speed, customer support responsiveness, and device reliability.