Many customers say shopping online feels simple and the product pages are easy to follow. Reviews often highlight the bras’ comfort and steady support. Several shoppers question promo pricing and the final amount charged at checkout. Delivery speed and items being out of stock come up repeatedly as pain points.
Examples from available reviews (Nov 2021 – Feb 2026).
Reviewer loves the product's comfort and support.
“Love the comfort and support!”
Checkout discount did not apply and caused confusion.
“that did not happen, I spent extra time and no extra savings”
Website and checkout were easy to use.
“Easy website to use and checkout.”
The ordered item is backordered until the end of March.
“The item I ordered is backordered until the end of March”
Some customers mention quick, helpful support with exchanges and questions. Others describe slower fulfillment or backorders that pushed back delivery. Reviews show this mix of responsive agents alongside shipping delays.
Several reviews mention promo codes that didn’t apply or discounts offered only after purchase. A few customers saw the price rise at the final payment step. One reviewer said a promised promotional item never arrived, which lowered the sense of value.
Many reviewers find the site easy to use and checkout simple. Some ask for better cart navigation and clearer details on size ranges. A small number say the webpage was hard to use or that the product selection felt overwhelming.
Many reviewers praise the comfort, support, and fabric quality of the bras and shapewear. A smaller group report removable pads wearing out or the fit shifting while worn. Positive reviews often mention repeat purchases and a consistently dependable feel.
Some customers report fast replies from chat agents and useful automated guidance. Others say they got frequent marketing offers after ordering or never received promised email discounts. Reviews include both helpful support messages and unwanted follow-ups.
Reviews contrast strong satisfaction with fit and an easy site experience against frustration with promos and fulfillment. Whether checkout goes smoothly and discounts apply often shapes the tone of the review. This divide influences whether shoppers return or speak up with concerns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Repeat customer purchased additional bras and suggested new color combo.
“I've just ordered 3 more bras from Honeylove.”
Customer purchased but wanted cart navigation and color explanation.
“I would really like to have the option to go back to shopping once I am in the shopping cart.”
Reviewer received quick answers to their questions.
“When I had questions I was able to get answers quickly.”
Checkout discount did not apply and caused confusion.
“that did not happen, I spent extra time and no extra savings”
Ordering went smoothly and sizing videos were appreciated.
“I very much appreciated the short videos on how to determine my bra size.”
Reviewer thanks company and praises dependable merchandise.
“Thank you providing such great merchandise.”
Exchange was processed quickly and customer service was great.
“My exchange was happily processed super fast!”
Website and ordering were easy; extras were included with purchase.
“Website was very easy to use and ordering was as well.”
Could not return to cart and color names did not match.
“I could not get back into the cart to verify the color of the garments I ordered.”
Promo sign-up failed and discount was only offered after purchase.
“to use a promo code for the 15% off but the purchase had already beem made.”
Ordering online was fast and the website was easy to navigate.
“Ordering on-line was very fast and easy to get around on the website.”
The bot was really good and reviewer hopes selections are good.
“The BOT was really good hopefully what I picked is good.”
Reviewer finds Honeylove's comfort and fit superior and repurchased.
“the comfort and fit are perfect.”
Reviewer praises comfort and wire-free support of the bras.
“the support without wires is amazing”
Chat agent Pauline was understanding and very helpful.
“Pauline on the chat was extremely understanding and compasionate.”
Bra fit issues and removable liners caused discomfort and washing problems.
“After a few hours of wear, the bra will curl up under the breasts and become uncomfortable.”
Ordering was easy; reviewer awaits fit confirmation.
“It was easy ordering.”
Purchase process was easy and reviewer awaits bundle arrival.
“The purchase process was very easy!”
Placed on waiting list, orders became ready after a few days.
“I was put on the waiting list, and in a couple of days my orders was ready.”
Reviewer did not complete a purchase.
“I did not purchase anything”
I am a huge fan of HoneyLove products since I was introduced to it by my daughter. She kept telling me how HoneyLove got great products especially the crossover bras, and she was right! A very comfortable bra and feels super sturdy. The fabric quality is great and I don't have to worry about it stretching out. I can't believe this my favorite bra. I am so obsessed with it. I even forget to remove it so I end up sleeping with it. I wish I have different colors 😕 Not to mention, I also had a very positive customer service experience - will definitely order from them again.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
HoneyLove is an apparel brand that sells bras and shapewear online. It promotes sculpting pieces and wire-free bras for everyday support. Shoppers buy through its e-commerce store, which provides product details, sizing help, and shipping choices. HoneyLove offers customer support and allows returns and exchanges on purchases. The brand highlights a design approach centered on fit and fabric performance.