Hurela
Experiences & Reviews
Hurela is an online retailer focused on wigs and hair extensions, operating through an e-commerce storefront. The brand is associated with a range of hair products and styling accessories sold directly to consumers. People researching Hurela typically look for human hair wigs, bundles, closures and related product information, seller policies, and shipping details.
Overview & Key Metrics
Our Analysis
Service quality
Multiple reviewers describe polite, knowledgeable and prompt customer support during purchase or post-sale enquiries.
Value for money
A subset of reviewers highlight affordability and good value; price comments are limited to a few mentions.
User experience
Many reviewers report fast shipping, clear tracking updates and a smooth ordering process; one review raises a shipping concern.
Product quality
Most reviewers report soft, realistic, low-shedding hair that holds color; a few note minor issues with lace or density.
Communication
Customers frequently report responsive seller messages and accurate tracking information; one review reports lack of response.
Overall experience
Overall sentiment is positive: many reviewers report satisfaction, repeat purchases and good product quality, with isolated complaints.
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2022 โ October 2025).
Excellent Quality Hair Extensions from Impressive Online Store
"I recently purchased some hair extensions from Hurela Hair and I must say, the entire experience was amazing. From browsing their website to making a purchase and receiving my product - everything was seamless. The quality of the hair is exceptional, it?s soft and silky with minimal shedding. It blends seamlessly with my natural hair and gives me that added volume that I?ve always wanted. What stood out to me about Hurela Hair is their wide range of products in terms of textures and lengths. The website provides detailed information on each type of hair extension available, which made selecting the perfect one for me so much easier. Another aspect worth noting is their customer service team who are always ready to provide support whenever needed. They were polite, professional, knowledgeable and fast in responding to emails - this level of service can be hard to come by nowadays! Overall, I couldn't be happier with my purchase from Hurela Hair; I got an excellent product at an affordable price while enjoying top-notch customer service. Highly recommend!"
I purchase a wig from your company andโฆ
"I purchase a wig from your company and say it was ship from China a..."
I was amazed at how fast the hair came
"I was amazed at how fast the hair came. The communication from the seller, the accurate tracking recor..."
it was giving what it was pos to give,gurl!
"I bought a 16" natural kinky straight 'human hair' wig with 4c baby hairs. it looks so natural and its soft and easy to straighten! I bought it as a p..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Awesome company!
Well I must say I was slightly reluctant in purchasing Hurelaโs units but let me tell you I have no regretsโผ๏ธ I absolutely love my unitโค๏ธโค๏ธโค๏ธโค๏ธโค๏ธโค๏ธand...
So I got this curly middle part wig andโฆ
So I got this curly middle part wig and it's so pretty an came on time I can't wait to...
I love the hair
I love the hair. Itโs so soft and fits perfectly. I was a little nervous about the color but it looks reall...
I love the hair
I love the hair ! The estimated delivery date was 2 weeks and I kid you not I got my hair after 3 business days. I stay in Canada Alb...
Fast delivery
Helpful, fast delivery and...
Love it and I love the color itโs veryโฆ
Love it and I love the c...
Great quality!
I received my package today, it was really fast. Although haven't tried...
Looking beautiful and natural with Hurela!
I recieved my hair from Hurela. It was 4 bundles and an enclosure. It is...
always fast shipping
always fast shipping, and bomb quality hair, i always repurchase and t...
I purchase a wig from your company andโฆ
I purchase a wig from your company and say it was ship from China a...
Best Wig ever
Best Wig ever! Thick,...
Good quality
Good quality, will definitely b...
Beautiful Wig
It came in quickly. They are very responsive with customer service always thinking of you. AND THE WIG!!!! OMGooodness it is beautiful,...
it was giving what it was pos to give,gurl!
I bought a 16" natural kinky straight 'human hair' wig with 4c baby hairs. it looks so natural and its soft and easy to straighten! I bought it as a p...
Great wig and customer service
I made my order on Sunday and the following day I received my tracking details and where it would be shipped from. The hair came Friday afternoon, the...
I was a bit skeptical about buying hairโฆ
I was a bit skeptical about buying hair from this website as it was my first time but I gave it a try and do not regret it , the hair came fast , neat...
Amazing customer service
Amazing customer service. The hair is thic...
My hair is great it's pretty pluckedโฆ
My hair is great it's pretty plucked the...
The best quality of hair
The best quality of hair, best style and the ch...
I was amazed at how fast the hair came
I was amazed at how fast the hair came. The communication from the seller, the accurate tracking recor...
Conclusion
Reviewers most often praise Hurela for product quality and fast shipping, noting soft, low-shedding hair and good color hold. Multiple reviews highlight responsive customer service and accurate tracking details, and many customers report repeat purchases. A small number of reviews mention minor product preferences (lace realism or density) or a single complaint about shipping/communication. If you consider buying Hurela wigs or hair extensions, check tracking information, confirm lace and density options, and contact support with any pre-purchase questions.