Reviewers most often praise Hurela for product quality and fast shipping, noting soft, low-shedding hair and good color hold. Multiple reviews highlight responsive customer service and accurate tracking details, and many customers report repeat purchases. A small number of reviews mention minor product preferences (lace realism or density) or a single complaint about shipping/communication. If you consider buying Hurela wigs or hair extensions, check tracking information, confirm lace and density options, and contact support with any pre-purchase questions.
Examples from available reviews (Dec 2020 – Feb 2026).
Product quality was excellent with soft, minimal-shedding hair extensions.
“the entire experience was amazing.”
Customer received wig labeled from Annabella Wigs and requests a response.
“the name on it was Annabella wigs.”
Fast delivery, good seller communication, and accurate tracking updates.
“I was amazed at how fast the hair came.”
Wig looked very natural, soft, realistic with little shedding; lace was harder to dye.
“it's really soft, crazy realistic and the wig barely sheds.”
Multiple reviewers describe polite, knowledgeable and prompt customer support during purchase or post-sale enquiries.
A subset of reviewers highlight affordability and good value; price comments are limited to a few mentions.
Many reviewers report fast shipping, clear tracking updates and a smooth ordering process; one review raises a shipping concern.
Most reviewers report soft, realistic, low-shedding hair that holds color; a few note minor issues with lace or density.
Customers frequently report responsive seller messages and accurate tracking information; one review reports lack of response.
Overall sentiment is positive: many reviewers report satisfaction, repeat purchases and good product quality, with isolated complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (2) · Reviews (1) · Quotes shortened · As of: February 2026
Impeccable customer service and the unit exceeded expectations.
“the customer service is impeccable‼️”
Curly wig arrived on time and looked very pretty.
“it's so pretty an came on time”
Hair was soft, fit well, color suited them and delivered quickly.
“It’s so soft and fits perfectly.”
Shipping was much faster than estimated and hair quality was amazing.
“I got my hair after 3 business days.”
Helpful service, fast delivery, and good hair quality.
“Helpful, fast delivery and the hair is good quality.”
Loved the product and the color was very beautiful.
“Love it and I love the color it’s very beautiful”
Package arrived quickly and the wig seemed to be great quality.
“Great quality!”
Four-bundle set looked natural, soft, light, and gorgeous.
“It looks natural and soft and light”
Consistently fast shipping and very high-quality hair, leading to repeat purchases.
“always fast shipping, and bomb quality hair”
Customer received wig labeled from Annabella Wigs and requests a response.
“the name on it was Annabella wigs.”
Wig was thick, had no shedding, and no smell.
“Thick, no shedding, no smell”
Good quality and would buy again, though density was higher than expected.
“Good quality, will definitely buy again, just a higher density.”
Responsive customer service and a beautiful wig, better than expected.
“it is beautiful, soft and exactly what was pictured.”
Wig looked very natural, soft, realistic with little shedding; lace was harder to dye.
“it's really soft, crazy realistic and the wig barely sheds.”
Received tracking quickly; hair arrived soft, tangle-free, and low shedding.
“I received my tracking details”
Hair arrived fast, neat, true to length, and very affordable.
“very affordable honestly !!!”
Amazing customer service; hair was thick, soft, and held color.
“Amazing customer service.”
Wig was pre-plucked, knots bleached and blended, and looked beautiful.
“My hair is great it's pretty plucked the knots are bleaches and blends 😍 beautiful”
Praises the hair's quality, style, and low price.
“The best quality of hair, best style and the cheapest rate i have bought.”
Fast delivery, good seller communication, and accurate tracking updates.
“I was amazed at how fast the hair came.”
I recently purchased some hair extensions from Hurela Hair and I must say, the entire experience was amazing. From browsing their website to making a purchase and receiving my product - everything was seamless.
The quality of the hair is exceptional, it?s soft and silky with minimal shedding. It blends seamlessly with my natural hair and gives me that added volume that I?ve always wanted.
What stood out to me about Hurela Hair is their wide range of products in terms of textures and lengths. The website provides detailed information on each type of hair extension available, which made selecting the perfect one for me so much easier.
Another aspect worth noting is their customer service team who are always ready to provide support whenever needed. They were polite, professional, knowledgeable and fast in responding to emails - this level of service can be hard to come by nowadays!
Overall, I couldn't be happier with my purchase from Hurela Hair; I got an excellent product at an affordable price while enjoying top-notch customer service. Highly recommend!
Never received order or tracking and they are filing a bank fraud complaint.
“I never received my order nor tracking”
Loved the highlighted human hair wig; not too thick and will buy again.
“I absolutely loved this wig.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Hurela is an online retailer focused on wigs and hair extensions, operating through an e-commerce storefront. The brand is associated with a range of hair products and styling accessories sold directly to consumers. People researching Hurela typically look for human hair wigs, bundles, closures and related product information, seller policies, and shipping details.