The single available review reports a generally positive purchase: the customer received the right shoe size quickly and described the shoes as high quality. The website and checkout experience were liked, and the reviewer indicated willingness to buy again. The main shortfall noted was customer support responsiveness, specifically slow or absent email replies. Prospective buyers should weigh the positive product and shipping experiences against the potential for delayed email communication when deciding to purchase.
Examples from available reviews (Dec 2012 – Feb 2026).
Fast shipping and quality shoes, but poor email customer support.
“They need to reply back to the emails and not leave their customers hanging out there.”
Reviewer praised fast shipping and accurate sizing delivery, but also reported problems reaching support for follow-up issues via email.
Price or value was not discussed in the provided review, so no direct assessment of cost or discounts is available.
Site browsing and purchase flow were described positively; reviewer said they liked the website and had a smooth buying experience.
Purchased shoes were described as high quality and impressive; the reviewer indicated satisfaction with fit and product performance.
Reviewer specifically called out poor email responsiveness, noting the company left customers 'hanging' when contacting support.
The reviewer summarized a great overall experience and said they would purchase again, despite communication shortcomings.
For each review, the core experience based on original source reviews.
Sources: resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I had a great experience with Hurricane Golf! They have a wide selection of golf shoes that are all high quality. The company was very good about getting me the right size, and they were also quick to ship my shoes much earlier than expected. However, they should really look into getting a better customer support system, especially when their customers are trying to get in touch with them via emails. They need to reply back to the emails and not leave their customers hanging out there. Other than that, I like the site and I was really impressed with the shoes I purchased. So, I’d just go back to buy from them again.
Reviewer could not reach the company by email.
“Can’t reach them through email.”
Reviewer was charged a 15% restocking fee for returned shoes.
“you will be getting a 15% restocking charge.”
Order lacked specified weight and seller denied responsibility.
“Horrible customer service, accusations of fake clubs”
Seller promised full refund but only returned $59.
“they only refunded $59.00.”
Order delayed and shipped by slow ground despite requested expedited shipping.
“They sent it 5-7 day ground.”
Product delivered, but company refused price adjustment or refunds.
“they DO NOT have any price guarantee”
Company refused to refund price difference and charged 15% restocking fee.
“I would only receive 85% of original back because of a "restocking fee”
Multiple orders had great prices and prompt shipments despite site issues.
“received great prices and prompt shipment.”
Fast shipping and item matched description at a lower price.
“Item was as described and less expensive than anywhere else.”
Customer service proactively verified the order and provided excellent support.
“Hurricane’s customer service was outstanding.”
Club arrived quickly and its design appears to aid putting.
“this club design seems to help.”
Found lowest prices and received standard shipping in two days.
“The prices at Hurricane Golf are by far the lowest i have found”
Fast delivery and the club helped husband get closest to pin.
“Husband got closest to the pin in a tournament the day after he received it.”
Ordered irons Monday and received them by Wednesday with good price.
“they were delivered Wednesday.”
Consistently great service and club delivered in two days.
“Service as always was great with Hurricane Golf.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Hurricane Golf is an online retailer focused on golf equipment and apparel. Consumers searching reviews typically want information about product quality, sizing, shipping speed, return policies and customer support responsiveness. Review summaries help shoppers assess whether products meet expectations, how orders are fulfilled, and how the seller handles inquiries.