Reviews for Ibspot show a clear split: while a minority of customers report satisfactory deliveries, responsive help, and good product quality, a larger share report serious problems. Common negative reports include items never received despite tracking labels, broken or wrong goods, unanswered support emails, and allegations of misleading listings. If considering a purchase, verify contact information, use payment methods with buyer protection, and check tracking closely; keep documentation of orders and communications. For significant purchases, seek seller verification through independent registries or consumer protection channels before paying.
Examples from available reviews (Dec 2021 – Feb 2026).
Customer support persistent and product from Germany was superb.
“the product, itself, is superb: an inflatable clothes hanger from Germany”
Never received order; tracking number fake and no response.
“They also never responded to any of my emails.”
Item arrived broken due to poor packaging and refund denied.
“The merchandise arrived late and also broken.”
Accuses company of copying listings and not being real resellers.
“They are just copying existing listings and not actual resellers.”
Most reviewers report shipping delays, non-delivery, or refusal to refund; several allege fraudulent practices or persistent service failures.
Multiple buyers report unexpected or high charges, overpricing, partial refunds, or feeling the purchase was wasted due to non-delivery.
A small number praise the website's ease of use, while others note misleading product descriptions or sizing that differed from expectations.
Some customers received well-made items, but many report broken, wrong, or poor-quality goods, often attributing damage to inadequate packaging.
Many reviews describe unanswered emails, invalid contact details, or unhelpful responses; a minority describe prompt, helpful replies.
Overall feedback skews negative: frequent reports of non-delivery, damaged items, and lack of customer support, with a smaller set of positive cases.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Ibspot is a wonderful shopping site that offers fast free shipping and great products. I have ordered Korean cosmetics from them in the past and have been very happy with the services I received from them. The products are top quality and the shipping was incredibly fast. The website is easy to use and the customer service is excellent. They respond quickly to any questions or concerns that I had regarding my purchase and delivery. You guys are the best! I would definitely recommend this site to anyone looking for great Korean cosmetics. Thank you, Ibspot, for providing such an amazing shopping experience!
5/5 stars
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Ibspot is an online retail brand name used for a web storefront. Consumers researching Ibspot should confirm seller contact details, payment and shipping policies, and consult independent sources (payment provider protections, domain WHOIS, Better Business Bureau) before purchasing.