Reviews Analyzed
21
We Collect & Analyze Reviews
Iconic Paw
Experiences & Reviews
Iconic Paw is an online brand that produces commissioned pet portraits and related home decor, typically sold through a web storefront. People searching reviews commonly look for details about print and framing quality, ordering and delivery, and customer support.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
13d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Reviewers generally report responsive, helpful customer service and flexibility (for example, revising a first pass). Isolated cases describe unresolved quality disputes after contact.
Share of mentions
Strong
12%
💰
Value for money
No reviewers explicitly comment on pricing or value for money in these excerpts; there is insufficient information here to assess value.
Share of mentions
Mixed
0%
⚡
User experience
Multiple reviewers describe an easy-to-use site, clear instructions, quick responses and fast shipping; a few note minor timing or expectation gaps on delivery.
Share of mentions
Strong
11%
🔧
Product quality
Product quality is the most mentioned topic: most reviews praise high-quality portraits, prints and framing, while one review reports a significant drop in finish and materials.
Share of mentions
Strong
34%
📞
Communication
Several reviewers praise quick replies and helpful exchanges; a minority report poor explanations, pressure to post reviews, or an unsatisfactory response about material changes.
Share of mentions
Mixed
9%
⭐
Overall experience
Most reviewers express strong overall satisfaction, citing emotional value and repeat orders; a small number describe disappointment due to quality or mismatch issues.
Share of mentions
Strong
34%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Custom Potrait
"I was having a really hard time with the loss of my beloved pug, Stella. I contacted Iconic Paw and they helped me with a custom portrait of my dog. The end result was breathtaking. I was so happy with how it came out. It was the most beautiful thing I have ever seen! It brought me so much joy. I will treasure it for years to come.
Iconic Paw is a pro and I'm sure to be ordering from them again in the future. I will also recommend them to anyone looking for a high quality animal portrait.
Thank you for your hard work, talent, and great customer service.
"
Teresa McQueen
Collected.reviews
Nov 20, 2021
Featured for: emotional testimonial, praises service
Quick response and the quality of the…
"Quick response and the quality of the..."
Linda Michel
Trustpilot
Oct 01, 2025
Featured for: quick response and fast delivery
Paw Perfection
"We now have three Iconic Paw works of art. They are all spectacular. The most recent shows Austyn, our newest family member, ice fishing. Tha..."
Laurie G
Trustpilot
Oct 01, 2025
Featured for: shows revision flexibility, repeat buyer
Significant change in quality
"57274 was our second order - it was ordered in exactly the same way to match 56005. It arrived with a different colored frame and no backing. It was o..."
DFM
Trustpilot
Oct 01, 2025
Featured for: detailed negative quality complaint
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
M
Mary
trustpilot.com
Oct 01, 2025
Every time I order
Every time I orde...
L
Lindsey Carman
trustpilot.com
Oct 01, 2025
Great art
Great art! And grea...
L
Lindsey Aikin
trustpilot.com
Oct 01, 2025
We adore our dogs' pics..
We adore our dogs'...
C
Connie
trustpilot.com
Oct 01, 2025
What incredible work
What incredible work! My sister and I were ecsta...
R
Richard Eikov
trustpilot.com
Oct 01, 2025
Very well done photo & a well made…
Very well done photo & a well...
c
christine Marhshall
trustpilot.com
Oct 01, 2025
Good customer service and they did…
Good customer service and they did their job as they...
K
Kayleigh Wohlgemuth
trustpilot.com
Oct 01, 2025
Love my painting so much!!
The quality of the photo was amazing and the...
n
natalie barandes
trustpilot.com
Oct 01, 2025
just love the way iconic paw turns a…
just love the way iconic paw...
L
Linda Michel
trustpilot.com
Oct 01, 2025
Quick response and the quality of the…
Quick response and the quality of the...
S
Sarah Ellis
trustpilot.com
Oct 01, 2025
Judgement from Beyond the Grave
I lost my cat unexpectedly due to a stroke. I lost her so suddenly, that I didn't really know how to mourn her really. Someone suggested getting her p...
S
Stephanie Dibble Douglas
trustpilot.com
Oct 01, 2025
These pictures are the best
These pictures are the best. I have a canvas of each of my dogs...
M
Mary P
trustpilot.com
Oct 01, 2025
The site was easy to use due to it…
The site was easy to use due to it being user friendly with simple in...
L
Laurie G
trustpilot.com
Oct 01, 2025
Paw Perfection
We now have three Iconic Paw works of art. They are all spectacular. The most recent shows Austyn, our newest family member, ice fishing. Tha...
B
Bill Kimball
trustpilot.com
Oct 01, 2025
They did a great job and I’m extremely…
They did a great job and I’m extreme...
m
michael magliano
trustpilot.com
Oct 01, 2025
I love my picture
I love my picture. I got my wife and I as "The Montanas". It came out perfect. We look great. I also got one of...
D
DFM
trustpilot.com
Oct 01, 2025
Significant change in quality
57274 was our second order - it was ordered in exactly the same way to match 56005. It arrived with a different colored frame and no backing. It was o...
C
Cindy
trustpilot.com
Oct 01, 2025
High quality, great customer service
We were so impressed by the portrait Iconic Paw did of our rabbit, Hopper, a few years ago that we had one done of our new bun, Amos. Wow! They captur...
E
Erin E
trustpilot.com
Oct 01, 2025
A beautiful way to honor your pups
We loved the portraits of our dogs. It's a lovely way to remember our sweet pups....
C
C Trevino
trustpilot.com
Oct 01, 2025
These pillows were awesome and were…
These pillows were awesome and were amazing...
S
Steve
trustpilot.com
Oct 01, 2025
Perfect Puppy Portrait
The portrait came out perfect and exactly as I imagined it would. I was expecting to receive the product before Christmas (as it was advertised...
Conclusion
Across these reviews, customers most frequently comment on product quality and emotional value, with many praising detailed, high-quality portraits and framed pieces. Reviewers also commonly note an easy ordering process, quick responses, and fast shipping, and several mention ordering repeatedly. However, there is at least one substantive quality complaint about mismatched framing, missing backing and an unsatisfactory reply from the company. Prospective buyers may want to check the seller's guidance on materials, framing options and return or rematch policies before ordering multiple matching items.