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We Collect & Analyze Reviews

Iconic Paw
Experiences & Reviews

Iconic Paw is an online brand that produces commissioned pet portraits and related home decor, typically sold through a web storefront. People searching reviews commonly look for details about print and framing quality, ordering and delivery, and customer support.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 95%
Latest Review 13d
Overall Rating
4.7

Our Analysis

๐ŸŽฏ

Service quality

Reviewers generally report responsive, helpful customer service and flexibility (for example, revising a first pass). Isolated cases describe unresolved quality disputes after contact.

Share of mentions
12%
Strong
๐Ÿ’ฐ

Value for money

No reviewers explicitly comment on pricing or value for money in these excerpts; there is insufficient information here to assess value.

Share of mentions
0%
Mixed
โšก

User experience

Multiple reviewers describe an easy-to-use site, clear instructions, quick responses and fast shipping; a few note minor timing or expectation gaps on delivery.

Share of mentions
11%
Strong
๐Ÿ”ง

Product quality

Product quality is the most mentioned topic: most reviews praise high-quality portraits, prints and framing, while one review reports a significant drop in finish and materials.

Share of mentions
34%
Strong
๐Ÿ“ž

Communication

Several reviewers praise quick replies and helpful exchanges; a minority report poor explanations, pressure to post reviews, or an unsatisfactory response about material changes.

Share of mentions
9%
Mixed
โญ

Overall experience

Most reviewers express strong overall satisfaction, citing emotional value and repeat orders; a small number describe disappointment due to quality or mismatch issues.

Share of mentions
34%
Strong

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

M
Mary
trustpilot.com Oct 01, 2025

Every time I order

Every time I orde...

L
Lindsey Carman
trustpilot.com Oct 01, 2025

Great art

Great art! And grea...

L
Lindsey Aikin
trustpilot.com Oct 01, 2025

We adore our dogs' pics..

We adore our dogs'...

C
Connie
trustpilot.com Oct 01, 2025

What incredible work

What incredible work! My sister and I were ecsta...

R
Richard Eikov
trustpilot.com Oct 01, 2025

Very well done photo & a well madeโ€ฆ

Very well done photo & a well...

c
christine Marhshall
trustpilot.com Oct 01, 2025

Good customer service and they didโ€ฆ

Good customer service and they did their job as they...

K
Kayleigh Wohlgemuth
trustpilot.com Oct 01, 2025

Love my painting so much!!

The quality of the photo was amazing and the...

n
natalie barandes
trustpilot.com Oct 01, 2025

just love the way iconic paw turns aโ€ฆ

just love the way iconic paw...

L
Linda Michel
trustpilot.com Oct 01, 2025

Quick response and the quality of theโ€ฆ

Quick response and the quality of the...

S
Sarah Ellis
trustpilot.com Oct 01, 2025

Judgement from Beyond the Grave

I lost my cat unexpectedly due to a stroke. I lost her so suddenly, that I didn't really know how to mourn her really. Someone suggested getting her p...

S
Stephanie Dibble Douglas
trustpilot.com Oct 01, 2025

These pictures are the best

These pictures are the best. I have a canvas of each of my dogs...

M
Mary P
trustpilot.com Oct 01, 2025

The site was easy to use due to itโ€ฆ

The site was easy to use due to it being user friendly with simple in...

L
Laurie G
trustpilot.com Oct 01, 2025

Paw Perfection

We now have three Iconic Paw works of art. They are all spectacular. The most recent shows Austyn, our newest family member, ice fishing. Tha...

B
Bill Kimball
trustpilot.com Oct 01, 2025

They did a great job and Iโ€™m extremelyโ€ฆ

They did a great job and Iโ€™m extreme...

m
michael magliano
trustpilot.com Oct 01, 2025

I love my picture

I love my picture. I got my wife and I as "The Montanas". It came out perfect. We look great. I also got one of...

D
DFM
trustpilot.com Oct 01, 2025

Significant change in quality

57274 was our second order - it was ordered in exactly the same way to match 56005. It arrived with a different colored frame and no backing. It was o...

C
Cindy
trustpilot.com Oct 01, 2025

High quality, great customer service

We were so impressed by the portrait Iconic Paw did of our rabbit, Hopper, a few years ago that we had one done of our new bun, Amos. Wow! They captur...

E
Erin E
trustpilot.com Oct 01, 2025

A beautiful way to honor your pups

We loved the portraits of our dogs. It's a lovely way to remember our sweet pups....

C
C Trevino
trustpilot.com Oct 01, 2025

These pillows were awesome and wereโ€ฆ

These pillows were awesome and were amazing...

S
Steve
trustpilot.com Oct 01, 2025

Perfect Puppy Portrait

The portrait came out perfect and exactly as I imagined it would. I was expecting to receive the product before Christmas (as it was advertised...

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Conclusion

Across these reviews, customers most frequently comment on product quality and emotional value, with many praising detailed, high-quality portraits and framed pieces. Reviewers also commonly note an easy ordering process, quick responses, and fast shipping, and several mention ordering repeatedly. However, there is at least one substantive quality complaint about mismatched framing, missing backing and an unsatisfactory reply from the company. Prospective buyers may want to check the seller's guidance on materials, framing options and return or rematch policies before ordering multiple matching items.